This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ongoing / intermittent problem with vehicle stalling out whenever it came to a stop position.vehicle been in dealer shop on two occasions and nothing can be found.
Vehicle stalls whenever it feels like doing so, this is an absolute unsafe situation that we dont feel that Chrysler should have a choice in making. My family apparently don't mean to much to them. If it is all the same, we would prefer not to be put in this position by them or anyone else, my family and friends are of most importance to us. Thank you very much. An unhappy damlier/Chrysler customer for sure!!! ken N barb davis.
Vehicle idles irratically and has completely stalled on several occasions. Control module was reprogrammed on August 24, 1999 after technical service came up with solution to problem. Vehicle has since stalled again. My question is why is there not a recall or warning about this problem since the vehicle could stall at rr crossings or intersections where an accident could occur. Vehicle was reprogrammed again Dec. 6, 1999. Does this solve problem or is it only another bandaid?
This vehicle has many/many inherent problems, it has an enging problem that causes the engine to stop running. We are told that they dont know what the problem is but would like to put co Pilot in the car to log a code when the problem occurs, however we have been told that they have had this problem on other cars and have not been able to have the co Pilot log in any error codes. So they bought the car back from the owners. It would take quite some time for us to list all of the inherent problems that all these new Jeep have 1999 0R 2000 models. If you could go to the site on the net and type in 4X44U you will be astounded at all the frustrated folks nation wide. The car also has many drivetrain problems to many to list, it is overwhelming. Please help us, we worked hard for that $380 dollars we gave to Chrysler and they are just putting it back on us, the customer's. thank you very much. Ken and barb davis.
I was driving home from the holidays and the trip was about an hour long on a major hwy. Parked truck outside of garage, took some items in the house and when I came back outside, there was smoke coming out from under the hood. Popped the hood release and tried to open the hood, but burned my hand. I ran inside to call 911 and the minute the door closed, there was an explosion and flames were under the vehicle's engine and under the hood.
- Madison, WI, USA
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I will be stopped at a light or in traffic when all of a sudden the RPM's will become very erratic. The needle will jump up and down from 700 to 200 to 0 etc. The vehicle has stalled on several occasions in the middle of traffic almost causing a rear end collision. The problem only happens when the car is in drive, with foot on the brake. Been to dealership several times. They have connected a Chrysler co-Pilot to monitor and record problem. Have recorded problem several times. Currently waiting for a response. I do know of 3 other people with 1999 Grand Cherokee that have the same problem. Since the vehicle does stall out in the middle of traffic, it does represent a safety issue. Since this obviously is not exclusive to me, Chrysler needs to fix the problem immediately, or take back the vehicle. Again this is a brand new Jeep. For the record, I have had other defects with this vehicle, although minor compared to this one. Defects include rattles, window motor failures etc.
This vehicle is a potential wreck, it doesn't idle and dies, klunks and lurches forward, and roars like its losing its rear axle or transmission. A potential wreck that after repeated attempts will not improve.
Repeated problems with ac/heat being erratic, will take vehicle in for 4th time. Vehicle shuddered, fixed by changing fluid. Weather seal fell off. Brake shudder fixed by replacement of rotors, etc. Engine stalled fixed, but the rev up and lurch at stop is not yet. Setting another appointment with service.
The car fails to start at a single turn of the ignition. It takes several attempts. Dealer did not look at this when it was taken into the shop because of rotor mnfr problems.
Whenever coming to a stop, vehicle would jerk forward. Would have a whistling noise while driving. Vehicle would stall out. Also, there's a slight delay when starting vehicle & then another slight delay after shifting into drive. Took vehicle to mechanic & was informed the problem was with rack and pinion steering& needs to be corrected.
After having been driven for 5 minutes the car was parked in driveway. 20 minutes later the engine rupted in flames. Fire extinguished by police and fire dept. Special inspector and insurance appraiser declared the vehicle totally destroyed. After 7 weeks Chrysler has given no information on cause of fire and we still do not have a replacement nor a rental car (except for the drive home from New York to Florida).a vehicle has been offered this week by resolution center but only on condition that we reimburse them $860 for mileage driven ( which = $.26 per mile.)
I was driving the vehicle in traffic, when it suddenly slowed to a crawl, and the engine light never came on until after I stopped. I can no longer trust this vehicle, an it it too time consuming to keep taking it in for repairs. I need relieable trasportation. Also because it is a new vehicle, no one ever has any parts and I have to wait weeks to let the dealer get them in to fix the vehicle.
The motor has a metallic type knocking or tapping noise that increases in rapidity as the RPM increases until it becomes a high pitched screaming type sound. The dealer refuses to accept this as a problem since other 1999 6 cylinder Jeep do it also. However my 1996 Jeep with the same engine didnot make these noises.
If your using any of the gears to apply engine braking in a downgrade once the tachometer reaches 2500 or more the engine enters a freewheeling state where there is little or no slowing effect. With the use of any gear, after the initial braking caused by the engine revving to match the gear speed (flywheel effect) the engine goes into a "high idle" state and offers no more compression braking. The only way to slow in downgrades is excessive use the brakes. Use of any reasonable gear for the speed does little good. Most states have laws against putting your car into neutral while moving for this reason. No compression braking in mountaineous driving will lead to brake loss due to overheating. Towing a trailer would make things worse. I believe no engine braking is a serious safety defect. This vehicle requires more brake application downhill than any other vehicle I have driven.
Vehicle sag/hesitate, attempt to stall upon acceleration, dealer duplicated problem on test drive, but unable to fix. Noted transmission fluid was also 1 quart low, unusual for new vehicle.
The vehicle stalls intermittently both in drive and reverse. Jeep stated that this is a software problem but has been unable to correct it. On several occasions the vehicle was almost struck by another vehicle when it stalled. The most dangerous situations have occurred in intersections and when driving on a hill. For example, when entering a busy road from a side road with poor visibility, the vehicle stalled when attempting to back up from the intersection when it became apparent that the vehicle was entering the line of traffic (it was necessary to actually partially enter the intersection to see traffic coming from the left. Another dangerous situation occurred when the vehicle stalled on a hill and the driver, who was inexperienced, found the car rolling backwards when stepping on the accelerator because the vehicle had stalled.
While driving at 60mph on the highway without warrning the vehicle engine shuts down completly, causing the consumer to coast the vehicle to a stop in the middle of the highway. Dealer has been contacted.
A D V E R T I S E M E N T S
- Elkton, MD, USA