This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer state while depressing the brake pedal at high speed steering wheel would slip out of consumer hand and the brake pedal vibrate. Vehicle was service by dealer technician notice problem with brake system.
Front wheels shake when brakes applied at speeds over 50 mph. Dealer described cause as warped rotors. The front rotors were replaced at approx. 12000 miles, 24000 miles and again at approx. 36000 miles. Dealer states that this has been a problem in other like vehicles. All repairs were covered under warranty so far.
While driving down the road at 40-50 mph, the vehicle started to shimmy and shake. When taking the vehicle to dealer, the dealer stated that all four rotors where warped. Contacted dealer.
- Charlotte, NC, USA
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Brakes - rotors warp about every 9 to 12,000 miles. The rotors have been turned 3 times and are now in need again. Transmission - the overdrive slips as it engages. Tachometer shows the engine speed increasing as the od engages, than drops as it finally fully engages.
Consumer states while driving at highway speed, the vehicle became extremely dangerous when braking, and the vehicle began shaking violently, the rotors have been replaced 4 times due to warpage and the brake pads have been replaced once.
Rotors warped at 27,000 - dealership admitted this is a serious problem. Vehicle shuddrers uncontrollably when braking hard. If the driver rarely brakes hard, he may not realize the extent of the problem until he forcefully applies the brakes. At that point, it is very easy to get into an accident.,. there are hundreds of postings with this problem - Chrysler needs to do something to make Jeep recall and fix the problems before someone is killed. This is a car that families buy because it has a good "safety record, but it has a serious defect.pac.
There is vibration in steering wheel when applying brake, dealer turned both front rotors twice, then replaced rotors twice. First turned at 19000 miles.
While driving at high way speed applied brakes and without warning vehicle will vibrate violently. Dealer had been notified, and mechanic replaced brake rotors 3 different times.
Brake rotors become severly warped to the point of major shuttering when vehicle brakes. Replaced rotors at about 20,000 miles. Rotors are warped again and need replacement at 43,000 miles.
Excessive wear of brake rotors, causing vehicle to vibrate when applying brakes. Rotors were replaced four times, but problem is reoccurring. Feel free provide any further information.
At 24,000 miles steering wheel shakes on braking. Dealership service station states that fornt and rear rotors are warped. Rear rotors needed to be resurfaced (for the second time; they were resurfaced at 9,000 miles the first time). The front calipers and rotors needed to be replaced (at 9,000 miles front rotors were resurfaced too). Not under warranty. Needed to pay $600 after 15% brake service coupon (figure this!). in my opinion, these rotors are a total design flaw and need to be covered under warranty during the time of factory warranty. Service told me the replacement rotors are reinforced (figure this one too) which translates to me that Chrysler is fully aware of their bad rotors in Jeep gran Cherokee (limited) vehicles. Shame on them letting their loyal customers pay for something totally unnecessary. This definitely cries for a real bad customer satisfaction.
Front rotors have been turned and grounded 3 times due to vibration in steering wheel when braking. Vehicle shakes when braking. Dealer determined rotors needed to be replaced at this time. Consumer stated that the front and rear brake rotors have replaced twice and turned once.
The nhtsb should make daimler/Chrysler fix Jeep Grand Cherokee brake rotor problems at no cost to the owner. Our jgc had all four brake rotors replaced at 14000 mi. Because of strong vibration when the brakes were applied. The vibration at highway speed was bad enough to make the vehicle difficult to keep in control. That time, D/C would not cover the problem because the warranty period for brakes ended at 12000 mi. The dealer replaced them at their expense. All four brake rotors must be replaced again at 27000 mi. Because of the same vibration problem. Neither D/C nor the dealer will cover the costs this time, although they both admit there is a chronic recurring problem with these brake rotors due to flawed engineering.
When braking at highway speed vehicle shimmies and the steering wheel vibrates. Dealer replaced both front rotors 3 times with in 2 years. First time at 12000 miles. Rotors need to be replaced again.
Rotors on all four brakes continually overheat and warp out of shape. Chrysler turned the rotors on the rear brakes the first and then turned the rotors on the front. They were warped again with in 3 or 4 thousand miles. Chrysler then replaced the rotors with a new material "?" and they lasted until about 22000 miles. Then they started to wobble again.
A D V E R T I S E M E N T S
- Belmont, MA, USA