This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Anti-theft is keeping the Jeep from working. The vehicle starts and dies after 2-3 seconds. I have googled it on the internet and there are literally tons of people on you tube/facebook (even some licensed mechanics) complaining about the issue.
The contact owns a 2000 Jeep Grand Cherokee. While driving 40 mph, the vehicle failed to accelerate while depressing the accelerator pedal. Also, the gear shifter independently shifted out of drive and into second gear. Approximately thirty minutes later, the transmission temperature gauge and the overdrive off warning indicator illuminated. The gear shifter failed to go into reverse. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the vehicle independently shifted out of park and into reverse. As a result, the contact's vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. In addition, the vehicle stalled and was unable to restart. The vehicle was towed to the dealer for diagnostic testing. The technician stated that it was unknown if the transmission or the ignition needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
Engine shuts off while driving. Very dangerous to shift to neutral, while rolling, and try to restart with key. Must come to a complete stop and shift to park to restart. Not so bad if you can get to the side of the road first, terrible if you have to stop in the travel lanes to restart car. Sometimes it takes up to 30 minutes to get vehicle started again.
The truck seems to have lost power to drive and also to provide proper to the radio which goes in and out. While driving there was no engine light that came on and the truck started hesitating to keep going. At 0 to 40mph it was acting like it wanted to shut off but as I gave it more gas it seemed to get better and the music came in clearer but then it would jerk like it was going to shut down. I have had the starter, alternator, engine and spark plugs changed and checked but it still is doing the same thing. This is unsafe with my kids in the car and no warning light to say that anything is wrong. This needs to be addressed I've seen too many trucks with similar issues like mines.
- Virginia Beach, VA, USA
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The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the vehicle would not start. The vehicle was taken to the dealer where the dealer advised that they had to replace the psm module. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was no longer under warranty. The failure and the current mileage was 100,000.the VIN was not available.
I own a 2000 Jeep Grand Cherokee I was traveling on the freeway a few days a go when my truck decreased in speed somewhat. I pulled off the freeway to stop at a gas station. Once stopped at the light a thick plum of smoke appeared in the aft portion of the SUV. I pulled into the gas station with screams of your truck is on fire get out. I quickly placed the truck in park jumped out and the truck continued to roll out of the gas station onto the street hitting some local construction workers nearby equipment. The rear axle case was on fire. I grabbed a C02 tank from the gas station in an attempt to stop the fire. The detroit fire department had to come to completely extinguish the fire.
2000 Jeep Grand Cherokee -- sudden acceleration -- pulled up to a gas pump, stop went to shift to park and the vehicle suddenly accelerated. If I had not quickly turned off the key I would have gone through the station.
2000 Jeep Grand Cherokee safety recall F25 - electric radiator fan. Consumer states the fan was replaced in January 2008 for the second time because it would not shut off and feels that it should have been replaced at no cost since it was recalled previously. The consumer also stated the transmission wouldn't shift into first gear. The dealer found a bad transmission valve body, 02 sensor and sync signal out of specifications. The upper and lower ball joints had to be replaced. Updated 09/08/10
Brakes - rotors warp about every 9 to 12,000 miles. The rotors have been turned 3 times and are now in need again. Transmission - the overdrive slips as it engages. Tachometer shows the engine speed increasing as the od engages, than drops as it finally fully engages.
A D V E R T I S E M E N T S
- Mountain View, AR, USA