10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
81,668 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2000 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Jul 242010

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I have a 2000 Jeep Grand Cherokee Laredo. After I hit 100K miles my airbag light continuously chimes. There seems to be a great deal of Jeep users with the same issue. This seems to be an issue with the clock spring sensor. What happens if I don't replace or seek repair for this" is there something that GM can do to recall the part" I am out of warranty but this seems to be an issue with more than just my vehicle.

- Ashburn, VA, USA

problem #10

Mar 032010

Grand Cherokee

  • miles
Airbag warning light keeps going on in my 2000 Jeep Grand Cherokee.

- Westford, MA, USA

problem #9

Apr 202006

Grand Cherokee

  • 50,000 miles
My car has major problems and I can't afford to fix, then I find the problem that I have is due to the automaker's problem because the car is on recalls for the problems I am having. I received no notices on any recall, and when I got on the web-site to check for recalls there are as many as 10 major problems with my car and Jeep. Some could cause me to crash or even explode while driving. Where are my recall notices?

- Davenport, IA, USA

problem #8

Jan 102007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 140,000 miles

A D V E R T I S E M E N T S

On Jan. 10, 2007, I was in a head-on collision and my air bags did not deploy. The whole front end of my Jeep was smashed and I have to get a whole new front clip for it. Also, the brakes went all the way to the floor and didn't seem to work properly. I am very upset about these issues and would like to know why the air bags would not deploy in this type of collision.

- Blacksville, WV, USA

problem #7

Sep 142006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 77,000 miles
On September 14, 2006, my wife was involved in a serious accident in our Jeep Grand Cherokee resulting in complete loss of the vehicle and non-life-threatening injuries to her. My two children, ages 3 and 4, were in the vehicle, properly restrained in cars eats and incurred no injuries. She was traveling at approximately 40 mph, accelerating from a stop, and hit the rear end of a truck parked in the middle lane of a three lane major road. The impact totaled the vehicle; however, the airbags failed to deploy. The failure of airbags in a head-on impact at 40 mph would seem to be a serious safety concern for the manufacture and perhaps should be investigated to determine if there is a defect in the model or if this was an isolated incident.

- Madison, WI, USA

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problem #6

Feb 252005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 35,000 miles
: the contact stated while attempting to apply brake pressure at 50 mph, the driver lost control of the vehicle which resulted in a crash and the airbags did not deploy. The driver side of the vehicle hit a guard rail and then a bridge rail head on. The driver was wearing a seat belt and sustained injuries. A police report was filed and pictures were taken at the scene. The manufacturer was alerted.

- San Antonio, TX, USA

problem #5

Nov 152003

Grand Cherokee

  • Automatic transmission
  • 43,220 miles

A D V E R T I S E M E N T S

Vehicle involved in major solo head-on auto accident, airbag system did not work property on driver and passenger sides, and completely fail to function causing severe bodily and neorologic injuries to my son. Please help us on this matter. Thanks.

- Simi Valley, CA, USA

problem #4

Sep 222003

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 76,000 miles
Driving 2000 Jeep Grand Cherokee limited when I was involved in head on crash (other driver ran red light). Was traveling at about 35 mph. Neither driver nor passenger air bag deployed in my vehicle.

- Waukee, IA, USA

problem #3

Mar 242002

Grand Cherokee

  • miles
My son was driving our 2000 Jeep Cherokee lareado when he was hit on the passenger side from another vehicle on March 25, 2002 at approx. 1:30 pm. The force of this collision push the car towards the left and the Jeep went directly into a cement wall head on. Fortunately both the driver and passenger had seat belts on, but neither airbags deployed when the vehicle hit the wall. At the time of impact, my son did hit the windsheild, which cause several facial cuts and could of been avoided had the airbags deployed. This malfunction on my vehicle concerns me not only because he could of been more seriously injured, but others in same situations could substain very serious injuries. Nlm

- Council Bluffs, IA, USA

problem #2

Sep 152000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While driving, vehicle was hit nearly head on by another vehicle that was travelling between 35mph and 45mph, the airbags experienced no deployment, the driver and passenger were both injured in the accident.

- Woodland Park, CO, USA

problem #1

Apr 262000

(reported on)

Grand Cherokee 4WD

  • miles
Clock spring assembly is mounted between steering column and steering wheel to provide the electrical connection between the steering column and steering wheel for steering wheel mounted switches and the airbag. Took the vehicle to the dealer where purchased to have a scraping noise within the steering column fixed that has existed since the vehicle was purchased new. Dealer informed me that the clockspring mechanism needed to be replaced as it was broken. Clock spring provides electrical interconnection to the horn (which works fine), the cruise control switches (which work fine), stereo controls (which work fine) and the airbag. Three of the four systems worked properly as verified through daily use while driving. The only system that cannot be tested by the driver is the airbag system. The computer for the SRS is supposed to monitor all system components for proper operation (including the initiator mechanism for the driver side airbag) and provide a failure notification to the driver via a flashing airbag warning light on the instrument panel. No indication of system failure was ever provided by a flashing warning light. Dealer would not provide details as to what portion of the clockspring mechanism failed, but since three of the four systems that are connected via the clockspring worked properly, I have to assume the airbag system connection had failed. It is my opinion that this incident needs further investigation, since the obvious result could be failure of the driver side airbag to deploy as required in a collision.

- Fort Worth, TX, USA

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