This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Jeep Grand Cherokee Laredo two wheel drive that experienced vibration. The vehicle was taken to a transmission repair shop because the contact suspected it was an issue with the transmission. When the vehicle was placed on racks the mechanic noted it was the carrier bearings in the rear end. Also, the mechanic noted this was a common issue that he was quite familiar with. It was dangerous because there was a risk for the wheel locking while driving. The mechanic would not perform the repairs because the would soon due to the part being defective. The contacted contacted a Chrysler dealer and the manufacturer, and they would not offer any assistance because vehicle was out of warranty. No repairs or corrections have been made at this time. They suggested a friction modifier to remedy this problem.
The vehicle's brakes and rotors have had to be repaired often. The consumer was told that the rotors were too small for the vehicle. The consumer heard a pop noise when taking off or stopping intermittently. The vehicle shimmied at 60 mph and when the vehicle slowed down. Oil leaked from the front differential. The vehicle door lock made a bad grinding noise when the consumer used they key to access the vehicle.
Our 2000 Jeep Grand Cherokee has been having rear end problems for the past 1 1/2 years. It started around 45,000 miles and we had a certified mechanic "patch it up in November of 2003. He said it was a regular problem with these vehicles and we would never have the noise go away. The noise has gotten worse and the dealership told us not to drive the Jeep anymore before major repairs are done on the ring and pinion gears and pionion bearins, a cost of $1200. Why are these vehicles needing this major work done at all, much less at 45,000 miles ane now 80,000? this should be a recall and fixed by the manufacturer - obviously this is not normal wear and tear - substandard parts or workmanship have to be involved.
A D V E R T I S E M E N T S
- Vero Beach, FL, USA