This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My ac fan had been cutting on and off randomly in my 2000 Jeep Grand Cherokee. I thought at first it may be a bad climate control control panel. A few days later, I smelled electrical burning smell in my car and the fan would not come on at all. Today I removed the blower fan, thinking it was bad, but it turns out the blower is fine, the blower control module relay and wiring harness had melted in the dashboard above where the passengers feet would rest. I have taken pictures and will be glad to send them upon request, but I think Jeep/Chrysler should have to replace this due to the potential fire threat and lack of safety (since the fuse did not blow). I attempted to replace the part through an automotive parts company, but the blower control module will need to be purchased straight from Chrysler Corp. Please call me or email me with any follow up questions you may have. Once again, I will also send pictures upon request. Thanks!
Today while driving the 2000 Jeep Grand Cherokee limited the heater stopped sending warm air to the passenger side defroster and heat outlets, has dual zone controls. I suspected it was a problem with thegateswhich control the amount of warm air to enter the passenger cabin. Upon researching the problem on the internet it appeared this was an identified defect affecting many Jeep Grand Cherokee owners. The problem was apparently not correctable without replacing the gates"and actuators. I called the local dealership, and they acknowledge dit is a known problem, and have received a technical service bulletin on the issue. Estimated repair cost was $1100 plus. In my opinion manufacturing defects should be covered through a recall and at no expense to the owner.
Blend motor failure............ have no heat, only A/C......... dealer wants $700 to repair......... motor is only 70.00........... highway robbery..................
- Boothwyn, PA, USA
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My ventilation system is in the process of failing. I have a loud creating sound coming from underside my dash. When I turn on the system, it doesn't always heat/cool the way it is supposed to. Sometimes the heat comes on, sometimes the cool comes on when the other is chosen. Sometimes if it's supposed to be on the floor its on the defroster. Also, the drivers side seat heater acts up but mostly it doesn't work.
A D V E R T I S E M E N T S
- Millersville, PA, USA