4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee exhaust system problems

exhaust system problem

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2001 Jeep Grand Cherokee Owner Comments

problem #1

Nov 092005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 24,000 miles

A D V E R T I S E M E N T S

1. window regulator faulty: 1st incident occurred 9/2003 at 40,000 mi; driver window fell down due to faulty window regulator. Although warranty had expired, manufacture replaced, charged me $50 deductible. 2nd incident occurred 11/05 at 79,700 mi.; front passing window, it fell down due to faulty window regulator. Dealer stated known problem, as did daimler Chrysler, but told me I would have to file a complaint with NHTSA. Was told that is what extended warranty is for. (they apparently do not back their product and are not quick to resolve known defects.) 2. 12/2004 transmission problems (clutch ring): Car would not go in reverse; shifting rough. Was told known problem and was told I was lucky that it wasn't the whole transmission. Repairs approximately $600. 3. brake problems: Warped rotors/calipers/pads replaced at 24,000. I am currently on 3rd set of brakes (just now have 80,000 mi on car). Last set did not last a year. Premature warping, squeaking brakes, rattling car, steering wheel, just like the other complaints listed at NHTSA. Have had a few near accidents due to the shaking. Replaced at my expense except for the 24,000 mi job. 4. emissions code on check engine light: Due to faulty gas cap. Dealer charged me $100 for the diagnostics, and almost 18 for a gas cap. I have never heard of such a think, and feel it is something the mfg should be responsible for since it is an environmental issue. Again, was told I was lucky that it was only a gas cap?? why should I feel lucky when I spend $28,000 for a car that has known issues with the model and the mfg acts as if they didn't care, and tells me I should pay $2500 for an extended warranty. No, they should fix the known problems. We pay that much under the misconception that they stand by their product. As a result, I have problems with tires wearing out sooner than they should and front end alignment issues.

- Garland, TX, USA

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