really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
76,816 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2001 Jeep Grand Cherokee Owner Comments

problem #10

Mar 012015

Grand Cherokee

  • 153,000 miles


The air bag warning light came on intermittently. It did that about ever five minutes. It has done that since that date. I took it to the faricy boys Jeep dealer in Colorado springs, they stated that the air bag was not working. I asked if this was a safety item to be paid for by the manufacture. He said "no." He said I had to pay for this repair if I wanted a new airbag. I find this replacement cost for this item strange for two reasons. One: I believe this is a safety item, and two: Airbags are being recalled for a number of different cars at this very time and are being replaced at no cost.

- Monument, CO, USA

problem #9

Aug 102014

Grand Cherokee 4WD 8-cyl

  • 175,000 miles
Swerved off the road up an embankment hitting telephone pole, rolled over a few times hitting a tree, guard rail, then coming to rest on drivers side.

- Asheboro, NC, USA

problem #8

Jul 152014

Grand Cherokee

  • 130,000 miles
There is a problem which most everybody experiences on 1999 and up Jeep Grand Cherokee. The airbag light and chime continuously, randomly. This light and chime indicated the airbag is inoperative. This is typically due to a faulty unreliable designed "clockspring" in steering wheel under the airbag assy. This is very costly to fix and should definitely be recalled for repair no charge to customer. Please research and you will find that this is extremely wide spread. There is a fear that bag may deploy while driving due to short in system. This would be catastrophic. Please investigate asap, this is urgent.

- Palmyra, PA, USA

problem #7

Apr 282014

Grand Cherokee 8-cyl

  • miles


Safety recall M35/ NHTSA 12V-527. Occupant restraint control module filter circuit. Took my car in for service. It was in the dealer service bay for in excess of 8 hours and no repairs were made. The recall defect repair was not made. Dealer is tuttle click, Inc. Irvine, ca 92618

- Laguna Niguel, CA, USA

problem #6

Oct 012013

Grand Cherokee 6-cyl

  • 162,500 miles
This a is known (very common) problem on most Jeep after a certain mileage. The air bag light and bell alarm constantly chime to let you know that the airbag is not active or inop, and wont work. There is a part in the steering wheel under air-bag called a "clock-spring" that goes bad on tens of thousands of Jeep. They (Chrysler) know about it. It should be recalled, but they ignore the safety hazard and defective design. This needs to be recalled on all models affected not just one year (which I think is 2004).

- Palmyra, PA, USA

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problem #5

Jun 132009

Grand Cherokee

  • 62,000 miles
The contact owns a 2001 Jeep Grand Cherokee. While making a left turn, another vehicle crashed into the front end of the contact's vehicle. The contact was traveling 45 mph at the time of the crash. The air bags failed to deploy, but there were no injuries. The police officer at the scene stated that the air bags should have deployed since the front end was so badly damaged. A report was filed. The contact feels that the vehicle is unsafe because the air bags did not deploy at such high speeds. The current and failure mileages were 62,000.

- Murfrees Boro, TN, USA

problem #4

Jul 112006

Grand Cherokee

  • miles


My daughter was driving her 2001 Jeep Grand Cherokee on the freeway going about 65-70 mi/hour. When she tried to change lanes, the car swerved for no reason and crashed into the middle divider. The car has been totaled now. In addition, when she crashed into the divider, the car air bag did not open. I think there was a vehicle defect (either design or manufacture) in the Jeep which caused this accident.

- Valley Village, CA, USA

problem #3

Dec 162004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 61,000 miles
1. my 2001 Jeep gand Cherokee was invovled in a front end wreck which totaled out the vehicle.. neither passenger or driver air bag deployed in this incident. The drivers head hit the steering wheel. The passenger was uninjured. 3. the Jeep was towed to hunter chrylser Plymouth for an estimate. We were told it was a total loss due to extensive front end damage and the frame was bent. My question to hunter was why did the air bags not deploy" they responded that they don't always come out in a front end accident. It depends on what part of the bumper was hit. I can not understand this when the car was totaled and it was due total front end damage. I believe something in this car malfunctioned. Do we have any recourse" we have photos, accident report, and estimate of total.

- Charlotte, NC, USA

problem #2

Jan 212004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 24,658 miles
I was involved in a collision in which I rear ended another vehicle. I was travelling at approximately 40-45 mph. Upon impact with the other vehicle neither my seatbelt functioned nor the drivers side airbag deployed. This caused injury to my chest when it hit the stearing wheel.

- Bossier City, LA, USA

problem #1

Mar 152002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer states vehicle was involved in a frontal collision at 40-45 mph. Upon impact the air bags did not deploy causing minor injuries to driver. The manufacturer has been contacted. Nlm conusmer states that the ABS brakes also failed.

- Porterville, CA, USA

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