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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee brakes problems

brakes problem

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2002 Jeep Grand Cherokee Owner Comments

problem #1

Mar 162005

Grand Cherokee 4WD 6-cyl

  • 3,300 miles

A D V E R T I S E M E N T S

The rotors in my Grand Cherokee have failed early on my 2002. I had to have them replaced--under 5000 miles--then at 22000 they failed again and this time they cut them down--now at 35000, I have to have them replaced. These are Chrysler / mopar parts--this is a Jeep--like a truck--so why is this a problem--not only I have had this problem--when speaking with fullerton, in somerville NJ, I was told by the service manager that it has been a problem and even his wife's Jeep did it--however since he replaced with a non Chrysler/mopar part, he has not seen any continuing problems. I feel that these parts are defective and since this is the 3rd time of this happening, I am annoyed. I called the Chrysler consumer line and I was told that if I had called before the vehicle was repaired, that maybe some of the cost could have been adjusted--this is after the fact- can anything be done?

- Raritan, NJ, USA

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