really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee brakes problems

brakes problem

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2002 Jeep Grand Cherokee Owner Comments

problem #3

Aug 152005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 45,000 miles


The contact owns a 2002 Jeep Grand Cherokee. The contact depressed the brake pedal, but the vehicle failed to stop. The vehicle crashed into some benches. This failure has occurred twice. The dealer has not been notified. The vehicle is currently being repaired. The failure speed was unknown. The current mileage was 55,000 and failure mileage was 45,000.

- Staten Island, NY, USA

problem #2

Nov 082006

Grand Cherokee

  • Automatic transmission
  • 59,000 miles
I experienced brake failure on my 2002 Jeep Grand Cherokee (59,000 miles). After braking to turn a corner the brakes would not work. This occurred over several instances and became very un-nerving not knowing when the brakes would work. I took it to the Jeep dealer and he stated that he replaced the master cylinder. He also said it was not covered by the brake recall so I had to pay several hundred dollars to get it repaired out of my own pocket. I contacted Jeep and they were no help and wouldn't agree to pay anything.

- Groves, TX, USA

problem #1

Aug 192003

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
I have a Jeep Grand Cherokee that I bought new last September. I had trouble with the brakes. Last March because it was necessary to pump them. The dealership said that I was probably defeating the ABS, and that's why they depressed so far to the floor. Today I was having a problem with the brake pedal squeaking. They told me it was "normal" and that it was the master cylinder. I asked if was normal, would it then be on most other Jeep Grand Cherokee and they said they didn't know but thought it was. They then said that maybe there was a problem that Jeep needed to know about. They are going to replace the master cylinder but I thought you should know because this seems to be ongoing. Thank you.

- Chanhassen, MN, USA

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