definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2002 Jeep Grand Cherokee Owner Comments

problem #2

Jul 102007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 45,000 miles


Continued and unrepairable loud groaning noise from under carriage when making slow speed turns in either direction. Steering hoses have been replaced, transfer case serviced. Noise is loud enough for driver to believe steering or suspension may fail at any moment.

- San Francisco, CA, USA

problem #1

Oct 012004

Grand Cherokee 4WD

  • miles
Gear alignment failure. The 4-wheel drive did not engage. The consumer took the vehicle to 2 different dealer and they both stated the vehicle was fine. When the consumer went back to the first dealer, they stated the vehicle did not always go into 4-wheel drive. The dealer stated the back tires were spinning, but the front tires were not moving at all. The dealer called the consumer back and stated the vehicle was not equipped varilock differential which was needed for the vehicle to work in 4-wheel drive at all times. The manufacturer offered no financial assistance.

- Bedford, KY, USA

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