This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the vehicle always swayed back and forth as if it were off balanced. While driving approximately 30 mph, she noticed that the engine warning light was illuminated on the instrument control panel. Smoke appeared from the vehicle. She took the vehicle to the dealer and they stated that the radiator fan cracked and caused the failure. The belt, radiator fan, thermostat, and water pump were repaired at the cost of $1,000. The manufacturer informed her of NHTSA campaign id number 06V199000 (engine and engine cooling: Cooling system: Fan); however, the contact never received a recall notice. The manufacturer only covered the expense of the fan, which was $265. The engine warning light is still illuminated on the instrument control panel and the air conditioning system does not work. The failure mileage was 91,000.
- Nutley, NJ, USA
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- Nutley, NJ, USA