10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
25 / 2
Average Mileage:
67,137 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee engine problems

engine problem

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2002 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Apr 192006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 54,000 miles

A D V E R T I S E M E N T S

2002 grand Jeep Cherokee -at 6:40 a.M. backed into parking spot where I work; pulled forward and straightened up backed into spot; Jeep jumped curb hit building; put Jeep in drive; Jeep catapulted forward at high rate of speed. I went through an iron fence into a long term parking lot; stopped hitting another Jeep head on and a concrete base; iron fence damage to two additional cars parked. No one else was involved; only injuries were to myself when air bags deployed. Ems and police arrived and policeman turned off Jeep which was still accelerating after impact. Jeep was totaled and all damages are being covered by our state farm insurance.

- Hazelwood, MO, USA

problem #12

May 012006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 40,000 miles
2002 Laredo engine light and service light illuminated. When the consumers vehicle was returned to him, the engine light was still on and other problems had surfaced. The consumer believed the dealership didn't do anything to the vehicle but create more problems. The vehicle used excessive amounts of antifreeze. The transmission malfunctioned. The four wheel drive could not be used. The check engine light and coolant light remained illuminated at all times. The head gasket blew. While the consumer's foot was on the brake pedal the vehicle would accelerate suddenly. The ses light has been illuminated since the vehicle was purchased.

- North Haven, CT, USA

problem #11

Mar 132006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 36,500 miles
While preparing to back out of a parking space, my 2002 Grand Cherokee overland suddenly accelerated forward at a full rate of acceleration. My right foot was pushing on the brake pedal, not the throttle pedal. The vehicle continued to accelerate for about 2-3 car lengths until it struck a building, causing both front air bags to deploy. I was pushing on the brake pedal so hard, that one of the bones in my foot broke when the vehicle struck the building. I previously owned a 2000 Grand Cherokee and two Cherokee, so I am very familiar with the brake and throttle pedal locations on these vehicles.

- Sandy, UT, USA

problem #10

Mar 182005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 70,100 miles

A D V E R T I S E M E N T S

Was stopped at a service station, when I placed the car into gear it lurched back as it passed through reverse, and then went forward at full throttle. The Jeep cannot be put into gear without depressing the brakes. The brakes did not hold when the vehicle was a full throttle. If I had not driven it into a pole I would have hit numerous other cars. The Jeep dealer was unable to find any problem with the vehicle. I am very certain that I had my foot on the brake and not on the accelerator.

- Yakima, WA, USA

problem #9

Jul 302004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
2002 Jeep Grand Cherokee limited takes off by itself with a huge power surge. Has happened when placed in "drive" and in "reverese." Exceptionally difficult to stop. Has happened on 5 occasions without warning.

- Bedford, MA, USA

problem #8

Jun 222004

Grand Cherokee

  • miles
Consumer noticed that while brake pedal was depressed rear wheels spun and vehicle surged forward, rpms idled high.

- Rudolph, WI, USA

problem #7

Oct 062003

(reported on)

Grand Cherokee

  • 18,700 miles

A D V E R T I S E M E N T S

With engine on driver pressed brake pedal and moved the shifter from park to drive when vehicle began to race. With both feet on the brakes vehicle would not stop, it continued to race, hitting a parked car. Had to turn engine off to stop the vehicle.

- New London, MO, USA

problem #6

Jul 152002

Grand Cherokee 6-cyl

  • 12,500 miles
While driving, the consumer had applied the brakes to stop at a stop sign when the vehicle suddenly accelerated. The dealer had been notified. Ts the consumer stated that the harder he pressed the brakes, the more the revving increased and forward surging occurred. Scc

- Beloit, WI, USA

problem #5

Oct 042002

Grand Cherokee

  • miles
Put car in reverse to back up. Car accelerated at high speed (40-60 mph) without putting foot on accelerator. Unable to stop car despite braking and putting car into park. Hit trees mailbox and house before coming to a stop in a ditch. Car investigated by daimler-Chrysler no defect found.

- Unionville, CT, USA

problem #4

Nov 222002

Grand Cherokee

  • miles
While traveling on the highway withour prior warning. The thottle cable became disconnect from the cable. Please fill in additional information dealer is aware of the problem.

- New Bern, NC, USA

problem #3

Jun 162002

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

While driving up a hill and and with no warning vehicle will shift gears and vehicle will start to accelerate. Dealer notified.

- Saint Point, NY, USA

problem #2

Apr 112002

Grand Cherokee 4WD

  • miles
4-11-02 while attempting to stop for left turning vehicle, car accelerated while brake applied, neccessitating driver to run onto shoulder to avoid collision with left turning vehicle.5-01-02 while stopping to enter roadway from parkinglot car accererated while brake applied, causing car to move into oncoming traffic. 6-6-02 while going through drive-thru at mcdonald's, car accelerated while brake applied, stopping within inches of preceding vehicle. 5-1-02 adam's installed co-Pilot. 6-6-02 co-Pilot activated and car taken in for 3rd time. Again told could not find anything. Requested call from Chrysler rep. Steve grimwood phoned on 6-13-02 said cannot duplicate what was reported wrong with vehicle, so cannot repair. Have seen atty. Since, but do not want to drag this out and am afraid of vehicle harming someone. Please advise.

- Edgewater, MD, USA

problem #1

Dec 192001

Grand Cherokee 4WD

  • miles
Vehicle accelerated while braking at railroad crossing, causing it to move forward hitting a moving train at a ninty degree angle.

- Bonners Ferry, ID, USA

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