definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,050 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee steering problems

steering problem

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2002 Jeep Grand Cherokee Owner Comments

problem #3

Jan 012008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 65,000 miles


When steering wheel is turned in either direction it makes a loud groaning noise.

- Powder Springs, GA, USA

problem #2

Apr 032006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 43,000 miles
: the contact stated while driving at no particular speed, the steering column made a popping noise. This occurred while turning the steering wheel to the right. The vehicle was taken to the dealer numerous times for inspection. The dealer replaced the brakes; however, that made no impact on the popping noise.

- Hueytown, AL, USA

problem #1

Jul 202002

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 150 miles
The steering column vibrates when turning the wheels (usually at lower speeds). Took it to the dealer 3 times, first time they replaced the hoses, second time replaced the steering column, and the third time they stated this was a problem with a piece of metal in the column that vibrates due to a small gap within the steering column. I was told this would be a few months, however, 6 months have now passed and I still have the problem. One side note, it seems to do it less in colder weather!

- Bloomingdale, IL, USA

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