definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee brakes problems

brakes problem

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2003 Jeep Grand Cherokee Owner Comments

problem #4

Jun 022006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 32,000 miles


: the contact stated while attempting to apply brake pressure at various speeds the brakes vibrated. This occurred without warning during normal braking on normal roads. The dealership determined the brakes and pads needed to be replaced. The manufacturer was alerted.

- Sacramento, CA, USA

problem #3

Feb 282005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 18,000 miles
2003 Jeep Grand Cherokee into service department with approx. 18,000 miles. It went in for scheduled maintenance. I also stated that there was a chirping noise in the passenger door area. After inspection, the service department informed me that the brake pads and brake rotors would have to be replaced. If this is true, it indicates to me that there is a manufacturing problem or a brake problem. Either way, I, as a consumer, do not feel responsible for the dealership wanting me to pay to repair the vehicle. The vehicle remains to sit at the deralership.

- Dallas, GA, USA

problem #2

Nov 292004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 13,000 miles
Vehicle shook uncontrollably. Consumer was able to maintain control the vehicle, and drove it to the dealer. Mechanic determined that brake pads and rotors needed to be replaced. Consumer informed the mechanic that this problem happened at 13,000 miles, and brake pads and rotors were replaced. Currently, at 20,000 miles the problem resurfaced again. Mechanic advised the consumer that he was financially responsible for the repairs.

- Kearney, NE, USA

problem #1

Aug 182004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 19,500 miles
Brake pad and rotor failure after one year and four months of vehicle service. After further research, it has been determined that this is a known problem with the Jeep Grand Cherokee - all years (internet based research) the manufacturer was contacted and they said that these parts (brakes and rotors) are only warranteed for one year or 12K miles. Most other parts are warranteed for 3 years and 36K miles. This problem is known by the manufactuer (Chrysler) and they have had this safety problem for years of production with this model. Both the dealership and the manufactuer refuse to repair the vehicle under warranty. Due to this known safety issue by Chrysler and their greatly reduced warranty coverage on just these items (which indicates their knowledge of the problem) it is determined that a safety issue exists that could have or already has caused injury to others.

- Richmond, VA, USA

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