definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,952 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee cooling system problems

cooling system problem

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2003 Jeep Grand Cherokee Owner Comments

problem #5

Jan 012005

Grand Cherokee 6-cyl

  • 49,742 miles


The contact owns a 2003 Jeep Grand Cherokee. The vehicle was included in the recalls associated with NHTSA campaign id numbers 06V197000, seats:front assembly:seat heater/cooler, and 09V117000, seats:front assembly:seat heater/cooler. The vehicle was repaired at an authorized dealer for both recalls. After being repaired he noticed that there was still a hole developing in the front drivers seat due to the heated seating feature. The vehicle was taken back to the authorized dealer where it was repaired a third time. The contact also stated that the vehicle would intermittently overheat. The vehicle was taken to an authorized dealer one time a year for five years consecutively where the engine fan relay and motor was replaced. The failure mileage was 49,742 and the current mileage was 150,000. The consumer also stated the driver's exterior mirror also had a problem with the heating element. Also, the vehicle had an evaporated emission leak which caused the vehicle to fail inspection. The fan relay was replaced five times, the air condition was inoperative, the check engine light illuminated. The dealer refused to cover the repair of a hole that developed in the driver's seat approximately the size of a baseball which he believed was related to the heated element problems. Updated evoq 01/27/11..updated 09-17-12 the consumer stated Chrysler has considered the case to be a goodwill case and opened up a reimbursement case in regards to this vehicle. Updated 09/24/2012

- Charlotte, NC, USA

problem #4

Jul 302008

Grand Cherokee 6-cyl

  • Automatic transmission
  • 60,020 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving 55 mph, the contact heard an explosion underneath the hood and observed plastic particles coming from his vehicle. He pulled over, lifted the hood, and noticed that there was a hole in the radiator and the cooling fan disintegrated. The vehicle was driven to a local repair shop and the mechanic stated that he needed to replace the radiator and the cooling fan. The vehicle was repaired the same day. The dealer advised him to call the manufacturer in regards to submitting claims for reimbursement. The manufacturer stated that there would be no reimbursement for the repairs because the vehicle was not included in any recalls. The current mileage was 63,000 and failure mileage was 60,020. Updated 11/6/08 the consumer found recall # 06V199000. Updated 11/10/08.

- Cape Carol, FL, USA

problem #3

Feb 062006

Grand Cherokee

  • Automatic transmission
  • miles
Took vehicle to dealer for repair of overheating repeatedly but, problem was never fixed. After contacting said dealer and was told that it could derive from one zillion areas. Contacted diamon-Chrysler customer service about three months ago to no avail.

- Austell, GA, USA

problem #2

Mar 242007

Grand Cherokee

  • Automatic transmission
  • miles
Radiator cooling fan relay has been fixed 3 times in the last 3 years.

- Perrysburg, OH, USA

problem #1

Sep 232006

Grand Cherokee

  • miles
2003 Grand Cherokee engine over heated when slowing down. The cooling fan relay and cooling fan module was replaced. The hood would not stay open. The dealer replaced the hood props. The front rotors were out of round.

- Tampa, FL, USA

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