really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
101,522 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee steering problems

steering problem

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2003 Jeep Grand Cherokee Owner Comments

problem #12

Nov 132015

Grand Cherokee

  • 189,000 miles


The contact owned a 2003 Jeep Grand Cherokee. While driving 25 mph, the vehicle suddenly veered to the left. The vehicle drove into a ditch and landed in a bunch of trees. The air bags failed to deploy. The contact and driver sustained internal injuries that required medical attention. A police report was filed. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 189,000.

- Bemus Point, NY, USA

problem #11

Jul 292015

Grand Cherokee

  • 160,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving 20 mph and making a left or right turn, a whinning noise emitted from the steering column without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 160,000.

- Madison, FL, USA

problem #10

May 052015

Grand Cherokee

  • 160,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While making a right or left turn, a loud noise emitted from the steering. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Madison, FL, USA

problem #9

Jan 052011

Grand Cherokee 4WD 8-cyl

  • miles


Power steering leak.....left turn signal failure it works occasionally.

- Slc, UT, USA

problem #8

Dec 152014

Grand Cherokee 4WD 8-cyl

  • 158,000 miles
Vehicle stops running while driving, power steering stops working as well as the power brakes. Dangerous on highway. Had the crank sensor replaced due to this problem. Thought the problem was resolved but the same problem happened again on 12/22/14.

- Duxbury, MA, USA

problem #7

May 142014

Grand Cherokee

  • 170,000 miles
While driving there is a shutter at all speeds. On this day after hitting a small bump the wheel started shaking as slowing down it violently shook where you couldn't hold the wheel. I had blisters trying to control it. I was told brakes bearing etc. Replaced brakes caliber rotors tires wheel bearing still did it replaced steering damper and the violent shake was gone yet still had shutter at all speeds. I've been all over the front end and had several mechanic look to we cant find anything about the shutter. While driving 12/14/2014 making a curve hit a bump in road and the violent shake started again almost put me in a 4 foot calvert. I been reviewing the same complaint all over the internet affect all types and years of Jeep. What is the true problem so I can fix this before it kills me or someone else.

- Wooster, OH, USA

problem #6

Jun 202014

Grand Cherokee 6-cyl

  • 152,900 miles


When driving down the highway at speed the engine stopped working along with auxiliary systems such as power brakes and steering. The tachometer slowed to 0 RPM and we were able to pull car off the side of road. Upon stopping, the car restarted and no odb codes were identified. This occurs randomly through has a tendency on cold starts after vehicle has been sitting for while. Since loss of all power it is a tremendous safety hazard.

- Fort Mill, SC, USA

problem #5

May 062013

Grand Cherokee 6-cyl

  • 139,000 miles
While driving my Jeep on the highway home from work, I experienced what I now know to be called the "death wobble" among Jeep owners. While driving at approximately 60 mph, I experienced a violent shaking in the steering wheel and the tires visibly wobbling while driving on the highway. I had to pull over to the shoulder and while braking, almost lost control of the vehicle. While trying to diagnose the problem on the shoulder in the middle of rush hour traffic in houston, I couldn't determine the problem. Through online research, the problem seems to be with the wearing of the steering and suspension systems. I reviewed the tsb from Chrysler and no modifications have been made to the vehicle. The vehicle had new tires put on in November and also just had both an oil change and a tire rotation two days ago. This should be a concern that Chrysler needs to acknowledge as a flaw in the design rather than simply issuing a psa.

- Houston, TX, USA

problem #4

Dec 012007

Grand Cherokee

  • 65,000 miles
Blend air door failure. Repaired by Jeep dealership. Repair failed again in 6 months. Steering column noise. Failure of repair (tsb) in 2 months.

- Highlands Ranch, CO, USA

problem #3

Nov 152006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 23,860 miles
: the contact stated while driving various speeds, the power steering consistently malfunctioned while trying to turn in any direction. The vehicle was taken to a local dealer, who determined that the steering box needed to be replaced. The vehicle was taken to another dealer and two other independent mechanics who determined the steering pump needed to be replaced. The manufacturer was contacted and provided no assistance due to the vehicle being out of warranty. No repairs or replacements were made. Updated 12/5/2006 -

- Palmerton, PA, USA

problem #2

Dec 152003

Grand Cherokee 6-cyl

  • Manual transmission
  • miles
Main problem is the steering. Ever since I've had the vehicle there have been four alignments conducted and each time the toe was out of specs. The first alignment was done at 1200 miles and recently just had another at 26000. Vehicle continues to pull right even though there have been four alignments. It is not a 4X4 and I do not drive off road with it. Dealership said they took apart all components of the steering and found no problems. No parts were replaced, only continuous alignments have been done. The battery all of a sudden went bad and had to be replaced. Have had electrical problems with the stereo. Problems with rpms almost going down to zero after filling the fuel tank, and problems with a delay of accelerating. Recently went to start vehicle and heard a pop and smelled smoke, I think it was the starter and I'm going to have that checked soon at the dealership.

- Peoria, AZ, USA

problem #1

Apr 012003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 500 miles
2003 Jeep Grand Cherokee lorado makes high pitch noise when turning left. Dealer says there is not a fix, live with it..

- Boothwyn, PA, USA

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