hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee suspension problems

suspension problem

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2003 Jeep Grand Cherokee Owner Comments

problem #3

May 142014

Grand Cherokee

  • 170,000 miles


While driving there is a shutter at all speeds. On this day after hitting a small bump the wheel started shaking as slowing down it violently shook where you couldn't hold the wheel. I had blisters trying to control it. I was told brakes bearing etc. Replaced brakes caliber rotors tires wheel bearing still did it replaced steering damper and the violent shake was gone yet still had shutter at all speeds. I've been all over the front end and had several mechanic look to we cant find anything about the shutter. While driving 12/14/2014 making a curve hit a bump in road and the violent shake started again almost put me in a 4 foot calvert. I been reviewing the same complaint all over the internet affect all types and years of Jeep. What is the true problem so I can fix this before it kills me or someone else.

- Wooster, OH, USA

problem #2

May 062013

Grand Cherokee 6-cyl

  • 139,000 miles
While driving my Jeep on the highway home from work, I experienced what I now know to be called the "death wobble" among Jeep owners. While driving at approximately 60 mph, I experienced a violent shaking in the steering wheel and the tires visibly wobbling while driving on the highway. I had to pull over to the shoulder and while braking, almost lost control of the vehicle. While trying to diagnose the problem on the shoulder in the middle of rush hour traffic in houston, I couldn't determine the problem. Through online research, the problem seems to be with the wearing of the steering and suspension systems. I reviewed the tsb from Chrysler and no modifications have been made to the vehicle. The vehicle had new tires put on in November and also just had both an oil change and a tire rotation two days ago. This should be a concern that Chrysler needs to acknowledge as a flaw in the design rather than simply issuing a psa.

- Houston, TX, USA

problem #1

May 152003

Grand Cherokee

  • Automatic transmission
  • 4,000 miles
I took my vehicle in for the routine oil change at the dealership I purchase the vehicle. After that day, the vehicle vibrates to the point you cannot play a cd. They are telling me this is how the vehicle performs. I have been to the dealership many times with the same response. I also have taken it to other Chrysler dealership with the same answer, it seems that the answer is the same after they look at the repair history. I also have met with the Chrysler marketing rep twice, and the dealership told me that the Chrysler technical rep drove the vehicle. Yet when I requested a encounter with him they declaim and said there is no technical rep. I also met with the general manager from the dealership twice, sales manager many times, I need this to be look into because I think my vehicle was tampered with, because if it was running like this when I bought it I would have not bought it. The vibration is getting worst. I do have a extended warranty, that I cannot use because they refuse to even look at the vehicle. Their solution was to sell me another vehicle, which I declined because they wanted more money down. Why should I buy another vehicle when I have a new one that they destroyed.

- San Antonio, TX, USA

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