hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,911 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2003 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #38

Nov 232011

Grand Cherokee 8-cyl

  • 100,020 miles


I have no heat in this vehicle. I replace a part and detached the glove compartment permanently so that I can turn a knob to get heat, at least, on the driver side. There is zero heat on the passenger side, but I engage the "C" button and the passenger side gets recirculated air on that side, (not warm, but at least not freezing cold). Sometimes turning the knob engages the heat, sometimes not. I have discovered that this is a defect in manufacturing for 2003 Jeep Grand Cherokee limited vehicles, along with prior years. However, to my knowledge, there has been no recall. I purchased this vehicle pre-owned, with 80K miles on it. My question is if this is a defect in manufacturing, why should I have to pay hundreds of dollars to repair it. It seems that the dealership should absorb the cost of this repair and not the consumer. Additionally, why hasn't this problem been listed as a recall?

- Middletown, NY, USA

problem #37

Jun 102010

Grand Cherokee

  • 80,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the front driver side and both rear windows had to be replaced. The contact stated that the motors failed in all three windows and the windows would not stay in the upright position. The failure mileage was 80,000 and the current mileage was 90,000.

- Newark, DE, USA

problem #36

Jan 012007

Grand Cherokee

  • 42,000 miles
Jeep Grand Cherokee 2003 defect in blend door design, broken, no heat, no defrost, is a safety issue, unable to drive vehicle safely in cold weather because no heat to defrost windshield.

- Lexington, KY, USA

problem #35

Nov 102010

Grand Cherokee

  • miles


Total loss of heat on the passenger side. Now the drivers side has no heat either. I live in Canada and we need the heat to work or the vehicle is totally useless if you can't see out the windshield! Jeep dealers are aware of the problem, but won't fix it by recall. They expect you to pay anywhere from 800-1500 for them to fix it and a loss of your Jeep for at least 3 days. This is nuts!

- Minto, Nb, Canada, 00, USA

problem #34

Nov 012008

Grand Cherokee

  • 50,000 miles
Blend door on heater broken, unable to turn heat on or defrost. This makes this vehicle unsafe to drive in cold weather. I can not drive vehicle in winter time. No assistance from dealer in repairing this defective blend door.

- Lexington, KY, USA

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problem #33

Feb 132010

Grand Cherokee

  • 85,000 miles
Blend door failure in the HVAC system leading to inadequate defrosting of front windshield impairing vision. Dealership was aware of the issue prior to failure as this is a common malfunction. Repair work was not covered under premium warranty plan.

- Westminster, CO, USA

problem #32

Sep 012008

Grand Cherokee

  • 40,000 miles


Problem with visibility, defroster, both blend doors are broken, due to a defective part, there is no heat or defrosting on this vehicle. 2003 Grand Cherokee, I can not drive in cold temps with no heat, or defrost on windshield this is a safety hazard no help from Jeep, cost to determine what repair needed $100 & then repair is over $1000 and involves removing entire dash to replace these parts. Please assist Jeep owners with this very common defect.

- Lexington, KY, USA

problem #31

Nov 242009

Grand Cherokee

  • 127,220 miles
When the weather gets cold and I turn the heater it only blows cold air. While driving through atlanta this past Tuesday I nearly had an accident because the windows were fogged up. It is impossible to keep the windows from fogging up unless you open the windows (not smart with 35 degrees outside) or you turn the vent, which is the same as opening the windows.

- Orlando, FL, USA

problem #30

Feb 152009

Grand Cherokee

  • 52,000 miles
HVAC system components failure. 1) blend doors plastic motor stop broke rendering them useless. No heat in passenger compartment. 2) recirc door broke falling on top of the fan rendering the defroster useless. Unable to run defroster creating a serious safety issue.

- Oxford, NJ, USA

problem #29

Aug 162009

Grand Cherokee

  • 84,633 miles
Window regulator on drivers side power window has broken twice! both times no warranty covered it, although the parts repaired were Jeep parts, brand new.

- Centralia, IL, USA

problem #28

Aug 192009

Grand Cherokee

  • 32,900 miles


2003 Jeep Grand Cherokee window regulators fail without warning and window falls into door.

- Palm Springs, CA, USA

problem #27

Jul 032009

Grand Cherokee

  • 140,000 miles
Ventilation system in your Grand Cherokee making noise, blowing cold air, or just not functioning properly? defroster/defogger system:windshield:blower.

- Hikia, 00, USA

problem #26

Jan 112009

Grand Cherokee

  • 87,000 miles
Passenger side bend door defective passenger side to hot and does not cool visibility: Defroster/defogger system:windshield:blower.

- Harvard, IL, USA

problem #25

Oct 282008

Grand Cherokee

  • 55,000 miles
The heater stopped working last fall. It will not blow warm air and it is very dangerous in cold/rainy weather since I am unable to see to drive.

- Hot Springs, AR, USA

problem #24

Feb 102009

Grand Cherokee

  • 75,000 miles
The regulator on 3 of the 4 windows have gone out, have them repaired at $400 per window. The engine fan will not turn off after stopping, unless I pull out the fuse under the hood, have had this repaired 2 times at an expense of $400 each time. Car has 75,000 miles and is a 2003 Jeep Grand Cherokee Laredo.

- Dothan, AL, USA

problem #23

Dec 302008

Grand Cherokee

  • 72,135 miles
I was rolling down my automatic window in my 03 Jeep Grand Cherokee and it made a loud sound and will not roll back up. This is the second time this has occurred. From research online this seems to be a huge problem among owners of the same make/model.

- Virginia Beach, VA, USA

problem #22

Nov 172008

Grand Cherokee

  • 53,000 miles
Passenger side heat stopped working. It appears to be a common problem and design flaw in the blend door of Jeep Grand Cherokee's.

- West Windsor, NJ, USA

problem #21

Jul 122008

Grand Cherokee

  • 39,212 miles
1. nothing I did besides driving this Jeep. 2. everyday 24/7 3. nothing has been done to fix this problem because I cant afford it. 2003 Jeep blend door issue, live in Oregon and with no defrost and only vehicle I can drive at the moment is very dangerous. It get really cold here and snows throughout the winter. Dangerous and freezing cold...

- Talent, OR, USA

problem #20

Jan 242007

Grand Cherokee

  • miles
Ventilation system in my Grand Cherokee is making noise and blowing cold air.

- Belvidere, IL, USA

problem #19

Dec 032008

Grand Cherokee

  • 130,000 miles
The heater in my 2003 Jeep Grand Cherokee overland has failed due to a known defect in the temperature blender door that prevents heat from getting redirected onto the windshield to defrost the glass. Chrysler has to my knowledge not issued a voluntary recall to fix this problem. This is a serious safety issue here in Montana where we need to be able to see in winter weather. I was nearly in an accident this morning with my 6-year old son in the car due to the windshield freezing up and my not being able clear the glass. Please, please, please issue a recall notice to force Chrysler to fix this known problem. I am sure there are many other Jeep owners who have filed similar complaints. This is a safety issue just as important as the seat-heater recall for the same model. Thank you. Bill haynes

- Columbus, MT, USA

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