The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the rear driver's side door and window failed to open. There were no warning indicators illuminated. The door ajar message was displayed. The vehicle was taken to an independent mechanic who stated that the wiring needed to be replaced. The local dealer was not contacted. The manufacturer was contacted and provided case number: 68161969. The contact was referred to NHTSA. The failure mileage was 135,000.

- Southgate, MI, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.

- Antioch, TN, USA

Drivers door lock button would not work, rolling locks in-operable no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shutting the vehicle off. Took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jam.

- Monticello, IL, USA

This is my 2nd brand new Jeep Grand Cherokee I had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and I think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement weather or inability to lock doors at times with the crime element please reply to my message asap I have had it fixed 1 time and it didn't last long I this issue needs to be addressed I have 2 of these vehicles and it has happened to both of them a coincidence I don't think so.

- Largo, FL, USA