This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Grand Cherokee. The contact slightly reclined the front driver's seat and the seat frame fractured. The seat could have completely failed while driving, thus increasing the risk of a crash. The dealer stated that he would be responsible for replacing the seat frame. The repair would cost $600. The contact is in the process of having the vehicle repaired. The failure and current mileages were 109,000.
The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. There was a charred mark on his leather belt and the seat was smoking. The dealer and the manufacturer were not notified. The cause of the failure was not determined. The current and failure mileages were 66,800. Updated 04-17-09 updated 04/20/09.
The contact owns a 2004 Jeep Grand Cherokee. While driving 25 mph, the driver's side seat heater malfunctioned and burned through the seat. The contact smelled a burning odor and immediately pulled the vehicle over to the side of the road. He exited the vehicle and noticed a burn hole approximately the size of a quarter. NHTSA campaign id number 06V197000 (seats:front assembly:seat heater/cooler) was specifically for the passenger side seat heater, and would not include the driver's side seat heater. The dealer and manufacturer were not notified. The current and failure mileages were approximately 92,000.
My husband and I were in a 2003 Jeep Grand Cherokee, stopped at a stop light and rear ended by a Toyota Celica traveling about 40 mph according to the police statement. Our Jeep then hit the car in front of us (it was a four car chain reaction collision). The drivers and front passenger seats reclined on impact. Had our grandson been in his child safety seat, his legs would have been crushed, if not worse. Further, the shoulder restraint did not hold on the passenger side, resulting in my head smashing into the dashboard. The air bags did not deploy.
- Chapel Hill, NC, USA
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On or about February 20, 2004, matthew beller suffered severe burns from a seat heater in the driver's seat of a 2004 Jeep Grand Cherokee limited. He is a parapelgic and did not feel the burn occuring. The seat heater did not turn off after reaching normal temperatures. A product liability action is being bought in the United States district court of Oregon.
A D V E R T I S E M E N T S
- Davenport, IA, USA