really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
75,545 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2004 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2004 Jeep Grand Cherokee Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #17

Sep 162009

Grand Cherokee

  • 71,000 miles


The contact owns a 2004 Jeep Grand Cherokee. The contact stated that when attempting to start the vehicle it exhibited a no-start condition. The vehicle was towed to the dealer for inspection. The technician concluded that the cause of the failure was the crank shaft sensor. He then added that his VIN number was excluded from recall # 04V112000 (electrical system: Starter assembly), so the component would have to be replaced under warranty. The failure and current mileages were 71,000.

- Chesterfield, MI, USA

problem #16

Feb 042009

Grand Cherokee

  • 88,030 miles
I got a 2004 Jeep Grand Cherokee Laredo 6cyl and having a few issues one is the #6 keeps saying bad injector car skips and stalls been in the shop 4 times in last month replaces #6 fuel injector and the throttle positions switch and all sparkplugs and now going back to shop check engine light on same code again getting costly then the wires on window has to be fixed 2 times and cost from my pocket again.

- Bradford, RI, USA

problem #15

Feb 032009

Grand Cherokee

  • 92,000 miles
The contact owns a 2004 Jeep Grand Cherokee. When the contact started the vehicle, she noticed that all of the interior lighting illuminated. When she turned off the lights, all of the illuminated equipment failed, including the power windows and locks. The failure prevents the contact from viewing the instrument panel, which makes it impossible to view the speedometer and fuel gauge while driving at night. The vehicle has not been inspected or repaired. The contact called the manufacturer and was informed that no compensation would be offered because there were no recalls. The failure mileage was 92,000 and current mileage was 100,000.

- Glenwood, IN, USA

problem #14

Jan 012008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles


2004 Jeep Grand Cherokee was damaged by a fire due to the safety recall F17. The consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. The drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. After a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. The following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. It was determined that both seats had additional fires and internal heat damage.

- Mystic, CT, USA

problem #13

Jan 032009

Grand Cherokee

  • 55,300 miles
Drivers' door controls for windows, locks, quit. Courtesy lights did not turn off. Took to dealership. Found wires broken, in boot, coming from frame to door. Had to pay for repairs.

- Roanoke, WA, USA

problem #12

Sep 102008

Grand Cherokee

  • 50,000 miles
2004 Jeep gr Cherokee stalls briefly, initially above 60 mph but becoming more frequent and now from 40 mph. Dealer (moothart Jeep/cerritos Dodge) has inspected but finds no "fault codes" and as a result takes no action. They and Chrysler 800 line's answer is 'wait for it to quit completely and tow it in". going on for four plus months with no answer in sight.

- Cerritos, CA, USA

problem #11

Jan 302009

Grand Cherokee 8-cyl

  • 66,800 miles


The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. There was a charred mark on his leather belt and the seat was smoking. The dealer and the manufacturer were not notified. The cause of the failure was not determined. The current and failure mileages were 66,800. Updated 04-17-09 updated 04/20/09.

- St.Mary's, PA, USA

problem #10

Oct 262008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 82,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the heater blows cold air. The vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. She took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. She took the vehicle to a private mechanic, who replaced the thermostat and stated that the instrument panel main circuit board failed. A report was filed with the manufacturer and assigned reference number 18091070. The manufacturer stated that the mileage exceeded the warranty; therefore, they would not assist with the repair. The vehicle has not been repaired. The failure mileage was 82,000 and current mileage was 83,000. Updated 12/22/08. The consumer stated the heat didn't work, but the thermostat would get warm. The dealer informed the consumer that the blender and circulation board needed to be replaced. Updated 12/23/08.

- Wheaton, IL, USA

problem #9

Aug 282008

Grand Cherokee 6-cyl

  • 50,200 miles
The contact owns a 2004 Jeep Grand Cherokee. When bringing the vehicle to a stop, the RPM's dropped below 5 mph. The vehicle also began shaking and shut off. The vehicle immediately restarts, but if the contact does not immediately accelerate, it will stall again. The vehicle has been to the dealer on three occasions and they have been unable to diagnose or repair the vehicle. The failure mileage was 50,200. Updated 10/14/08. The dealer stated idle air control motor was bad, however the consumer continued to experience stalling problems. The consumer no longer owns the vehicle. Updated 10/15/08.

- Reynoldsburg, OH, USA

problem #8

Aug 182006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 34,500 miles
The blend doors on the HVAC system do not always function and will blow cold air in the winter and hot air in the summer. This happens when the "auto" mode is activated. 1999-2004 long history of failure and afraid that if I continue to use mine will also fail and will either have to repair myself with approx 8 hours of labor and of course the price of the repair unit or have to pay even higher price to Jeep (Chrysler) to have a known defect repaired at my cost.

- Cheney, WA, USA

problem #7

Dec 102006

Grand Cherokee 4WD

  • Automatic transmission
  • 14,000 miles


Loud creaking sound coming from its underside when you turn on your ventilation. There creaking from the dash seconds after shutting the engine off. There strange numbers popping-up on your climate control display. Cold blows from one side of the dash even when the heat is turned on.

- Festus, MO, USA

problem #6

Oct 162006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 24,000 miles
: the contact stated while parked and running with the seat belt unbuckled, the heater was turned on for the passenger seat and within 10 to 15 seconds, the seat caught on fire. The heater was turned off, and both occupants sustained minor injuries. The service dealer was contacted, but could not identify the problem.

- Indianapolis, IN, USA

problem #5

Apr 152006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 28,600 miles
: the contact stated the heating unit on the passenger seat caught fire. The vehicle was parked when the contact heard fire trucks. The vehicle was full of smoke. There were flames coming from the passenger seat. A representative from daimler/Chrysler came out to inspect the vehicle. The fire department was notified and determined the fire was of an electrical nature. The contact reports having no problems with the vehicle prior to the incident.

- Yerington, NV, USA

problem #4

Aug 302003

Grand Cherokee 4WD 8-cyl

  • miles
Consumer concerned about design problem with potential wire harness failure and possible fire, 2004 Jeep Grand Cherokee. The problems involved misleading /incorrect marking on the 12 volt accessory power outlets. The outlets were marked as being able to handle 20 amps. After plugging in a radio which normally drew 7 amps, the consumer noticed the radio would not function in the transmit mode. When trying to transmit, the voltage at the rear vehicle's rear power outlet, it dropped down to about 8 volts. The consumer stated if an owner of this vehicle was to plug anything into the vehicle power outlets that drew more that 5 amps of current there was a good chance that overheating and burning the wires would occur.

- Laurel, MD, USA

problem #3

Feb 202004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 11,973 miles
On or about February 20, 2004, matthew beller suffered severe burns from a seat heater in the driver's seat of a 2004 Jeep Grand Cherokee limited. He is a parapelgic and did not feel the burn occuring. The seat heater did not turn off after reaching normal temperatures. A product liability action is being bought in the United States district court of Oregon.

- Klamath Falls, OR, USA

problem #2

Feb 152004

Grand Cherokee

  • Automatic transmission
  • 4,000 miles
The idling was set too high. When releasing the brake pedal vehicle could motion by itself up to 10 mph in either drive or in reverse. Dealer was notified. They informed the consumer that was the characteristic of the vehicle due to the computer setting.

- Nepaug, CT, USA

problem #1

Jun 232004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
I purchased my 2004 grand Jeep cheroke on May 1, 2004 and I find out today that there was a recall put on the vehicle on March 24 and the company sold me the vehicle that was defected and they knew it. I only found out about this defect because of a problem with the windshield.

- Clinton Township, MI, USA

Not what you are looking for?