This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer concerned about design problem with potential wire harness failure and possible fire, 2004 Jeep Grand Cherokee. The problems involved misleading /incorrect marking on the 12 volt accessory power outlets. The outlets were marked as being able to handle 20 amps. After plugging in a radio which normally drew 7 amps, the consumer noticed the radio would not function in the transmit mode. When trying to transmit, the voltage at the rear vehicle's rear power outlet, it dropped down to about 8 volts. The consumer stated if an owner of this vehicle was to plug anything into the vehicle power outlets that drew more that 5 amps of current there was a good chance that overheating and burning the wires would occur.
On or about February 20, 2004, matthew beller suffered severe burns from a seat heater in the driver's seat of a 2004 Jeep Grand Cherokee limited. He is a parapelgic and did not feel the burn occuring. The seat heater did not turn off after reaching normal temperatures. A product liability action is being bought in the United States district court of Oregon.
The idling was set too high. When releasing the brake pedal vehicle could motion by itself up to 10 mph in either drive or in reverse. Dealer was notified. They informed the consumer that was the characteristic of the vehicle due to the computer setting.
I purchased my 2004 grand Jeep cheroke on May 1, 2004 and I find out today that there was a recall put on the vehicle on March 24 and the company sold me the vehicle that was defected and they knew it. I only found out about this defect because of a problem with the windshield.
- Clinton Township, MI, USA
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- Laurel, MD, USA