pretty bad
Typical Repair Cost:
No data
Average Mileage:
41,200 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace the vehicle with a new one in my opinion (1 reports)
2004 Jeep Grand Cherokee engine problems

engine problem

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2004 Jeep Grand Cherokee Owner Comments

problem #1

Feb 102004

(reported on)

Grand Cherokee Limited

  • 41,200 miles


I am posting this to advise others of the major problem and disruption to our lives that we are going through with a recently purchased JGC Limited 04 model. We purchased the vehicle 12-27-03. The first week of Jan 04 the engine check light came on. The service dept told us to check the gas cap. We did. It fit in there fine. We called back and were told to bring it in.

We dropped the vehicle off at Milam Jeep in Puyallup, Washington where we purchased it. They kept the vehicle 2 days and said it was a "codes" problem. They wiped out the codes and redid them. That held for 2 more days. Light was back on. We again took the vehicle in. They had it five days this time. Said the thermostat was stuck open and it had to be replaced. They did.

This held for three weeks to the day from prior repair. The light was back on for the third time. We again took it in, on a Thursday. We heard nothing until Monday a.m. when I was called at work and told, matter-of-factly, that the engine, all hoses, the heater coil, and radiator were all gummed up and all had to be replaced!!!! I went nuts. A $42,000 vehicle with the engine gone! I was told that it had something in the engine with the constancy of sand. They said it was from the molding process at the factory and because of poor quality control, it skipped by and lucky me, got it.

I told them that was unacceptable. I wanted a replacement vehicle. They could do whatever they wanted with that one, make it a fleet vehicle whatever. Milam refused. Jeep refused. They said they'd make this month's payment, put in the engine or otherwise it can sit there.

Lemon law in WA state gives them 4 bites at the apple. This is only three. Either I let them put in all new engine and all or I am screwed. Jeep refuses to step up and take responsibility. Milam refuses to step up. General Manager keeps whining that they are only "the middle man." I told him they were an agent of Jeep. I have purchased my one and last Jeep. I will drive this piece of junk until I can get the loan down enough to trade it. I can only hope that it holds together until I can trade it, 4 or 5 stinking years from now.

Do not buy a jeep. Save your money. Check the internet closely. I have found many other people complaining of severe engine problems with the JGC. Beware. Stay away from Milam Jeep in Puyallup, WA if you are from this area. Better safe than sorry.

- , Seattle, WA, USA

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