This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the vehicle was stolen. Per the police, the driver crashed into an electric pole at an unknown speed. The air bags failed to deploy. There was an open recall on the vehicle per NHTSA campaign number: 15V673000 (air bags). A police report was filed. It was unknown if there were any injuries. The vehicle was towed back to the home of the owner. The vehicle was damaged more than the cost of the repair. The contact did not decide to total out the vehicle at the time. The failure mileage was approximately 120,000.
The contact owned a 2004 Jeep Grand Cherokee. While driving 45 mph, the contact lost control of the vehicle and crashed into a telephone pole. The air bags failed to deploy. A police report was not filed. The contact was transported by ambulance to the hospital. The contact sustained severe head injuries that required medical attention. The vehicle was destroyed and towed to the contact's residence. The vehicle was included in NHTSA campaign number: 15V673000 (air bags). The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Tyler Chrysler, Dodge, Jeep of Michigan (located at 810 South 11th St niles, Michigan 49120) stated that the parts were unavailable. The contact stated that the air bag indicator illuminated without warning. Also, over the course of three years, a persistent creaking noise was heard from the air bags while driving various speeds. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the seat belt and the air bag warning lights illuminated. The vehicle was serviced under NHTSA campaign number: 15V673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. The contact stated that while driving at low speeds through a parking lot, she swerved from hitting a dog and crashed into the concert bottom portion of a light post. The air bags failed to deploy. The contact sustained injuries to both shoulders, neck and back as well as the front passenger sustained injuries to her neck and both shoulders which both needed medical attention. No police report was filed. The vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. Updated 06/28/17
The contact owned a 2004 Jeep Grand Cherokee. While driving 55 mph, the contact was involved in a front end collision. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained injuries to the knee, neck, and chest due to the retracted seat belt. The contact required medical attention. A police report was filed. The vehicle was destroyed and towed to a salvage yard the manufacturer was not made aware of the failure. The failure mileage was 129,781. Updated 06/13/17
- Salmouth, KY, USA
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"takata recall" in December, 2016, I took my vehicle for a recall (occupant restraint control module). I received the safety recall in the mail. Before I took my vehicle the seat belt light was on. After the recall the seat belt light was still on and started making a noise in my vehicle that goes on and off with the seat belt light. I did not have this problem before I took it. I know they are responsible for this noise. They now want to charge me $300 or more to diagnosis the problem. I should not have to pay any monies to find out what is wrong with my car. The date below may not be exact.
I received a recall notice in the mail for my vehicle. It stated the parts are not available as of yet. I waited a full year, called the scranton Dodge dealer near me, and still no parts available. I then made an appointment in the summer of 2016, only for them to tell me they will call me back when the parts come in. In January, I called scranton Dodge again, once again telling me no parts are available. Out of frustration I called a Chrysler dealership that is 40 minutes away. They said they had the parts. I dropped my vehicle off, and waited four days with no courtesy call. After being told to call back two times, I finally got a hold of the service manager. He told me he doesn't have all the parts and would have to order more. Why did they tell me they had the parts when they really didn't" why didn't I receive a call the first day it was there letting me know? why cant I get this dangerous recall repaired? after all the wasted time and fuel, which included my wives car as well, nothing was done. That dealership was tony domiano Chrysler, where I will never return again. How long till I can get this recall repaired"
Takata recall. Took my vehicle in for the R60 recall and the dealership said they would not complete the recall unless I paid their diagnosis fee because they think there might be something else wrong. Called Chrysler's customer service to ask them about why they dealership was refusing to complete the recall and they told me I would have to sign off on the diagnosis fee in order for them to put the time into completing the recall
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V673000 (air bags) was received in 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure.
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part was not available for the repair and the dealer did not provide a follow-up call. The vehicle was later taken to the dealer to have the recall repaired, but the contact was uncertain if the part was replaced. The contact was to speak to the manufacturer to verify that the dealer replaced the part and completed the recall repair. The contact was not experiencing a failure.
2004 Jeep Grand Cherokee. Consumer writes in regards to airbag indicator light continues to illuminate after occupant restraint control module recall repairs. The dealer informed the consumer, the repair they performed did not address the air bag light indicator and she would need to return with the vehicle, to get a quote.
The contact owned a 2004 Jeep Grand Cherokee. While driving 55 mph, the contact fell asleep and crashed head on into some trees. The driver and passenger side air bags failed to deploy. The contact sustained neck injuries that required medical attention. The contact was unaware if a police report was filed. The vehicle was towed and destroyed. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The failure mileage was unknown.
Takata recall the contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. One month ago, the dealer placed the contact on a waiting list, the contact was informed that he was 94th on the list and that only a couple of parts were sent daily to the dealer. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 03/02/17 the consumer stated repairs completed 2/16/17.
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
2004 Jeep Cherokee. Consumer requests assistance with vehicle shipping charges to repair airbag system recall repairs. The consumer stated she lives on a different island, than where the dealer is located.
Recall S33 for Jeep wrangles - the clock spring fails due to dust - many other people who use their Jeep in dusty area's also have this issue. Mine has failed and upon inspection is full of dirt and dust.
2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to repair recall notice 15V-673 occupant restraint control module. The consumer stated for over a year, he has been receiving recall notices. After driving two hours to have the recall completed, because the dealer stated the part had arrived, the consumer learned late in the afternoon, the repair had not been made, as the module was out of stock, again.
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owned a 2004 Jeep Grand Cherokee. The contact stated that while driving at various speeds, both frontal air bags deployed inadvertently causing the contact to crash into another vehicle. The contact did sustain injuries that required medical attention due to the accident. There was a police report filed. The vehicle was towed from the scene of the accident back to the contacts home. The vehicle was deemed totaled. The contact did not receive notification of NHTSA campaign number: 15V673000 (air bags) until after the accident. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
Last year, 11/25/2015, I took my 2004 Jeep Grand Cherokee to a jacksonville dealership to have the orc module replaced to prevent an inadvertent deployment of the airbag while driving the vehicle. The dealership informed me that they do not have a replacement part last year and when I checked with them today, 11/2/2016, they informed me that they still do not have a replacement part. Is this some kind of joke...my automobile has the potential of an inadvertent deployment of the airbags, and possibility of causing a crash without warning, and all dealerships have not provided a replacement part for this recall in almost a year? this is a lawyers dream case!
A D V E R T I S E M E N T S
- Monticello, AR, USA