really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,044 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee body / paint problems

body / paint problem

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2005 Jeep Grand Cherokee Owner Comments (Page 8 of 12)

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problem #81

Jun 012010

Grand Cherokee 8-cyl

  • 50,000 miles


There is a potentially serious safety issue concerning the interior door handles of the 2005 Jeep Grand Cherokee. Apparently the plastic holding these door handles has a tendency to crack and break, causing the door handles to be inoperable from the inside of the vehicle. The door handle is only supported by the molded plastic of the entire plastic door panel, and not the metal frame of the door itself. There has been no blow or abnormal use to cause this problem, just the normal opening of the doors with the inside door handle. This condition has affected all 4 of our doors, with the handle itself completely missing (falling down inside the door) on the left rear passenger door. At this point, the handle on the right rear passenger door is not missing, but it is inoperable (nothing for the handle to pull against because it is cracked on the inside), and both front doors have cracks but are operational at this point. It is obvious that Chrysler-Jeep needs to resolve the problem before someone dies in a fire or accident, having gotten trapped inside the vehicle. We bought this vehicle new from the dealer, but the dealer has indicated there is no recall and it will cost ~$600 each to replace the entire door panels to fix the current problem. He also indicated that even with the new door panels, the problem may happen again. This is not acceptable!!! must someone die to bring this serious problem to light.

- Lagrange, GA, USA

problem #80

Apr 152011

Grand Cherokee 8-cyl

  • 74,000 miles
I own a 2005 Jeep Grand Cherokee and my door handles are breaking off on the inside. I do not have children so they are not abused in any way. The material is a cheap plastic and the handles are barely hanging on both front driver and passenger doors. This is a safety hazard that needs to be addressed. I have also seen several other complaints on youtube from other Jeep owners with same situation. I also work for aaa roadside and have seen several instances where they have to be towed for electrical fires. This makes me very nervous and this matter needs to be addressed. There are also videos on youtube with Jeep fires as well to back it up. Any kind of recall would be greatly appreciated as these two scenarios are a serious and life threatning combination. Thanks

- Coppell, TX, USA

problem #79

Jun 032011

Grand Cherokee

  • 34,900 miles
My 2005 Jeep Grand Cherokee rear drivers side latch handle broke while trying to exit the vehicle. After further inspection, 2 more latches are experiencing stress fractures in plastic molding.

- Metairie, LA, USA

problem #78

Jun 092011

Grand Cherokee 4WD 8-cyl

  • 45,000 miles


2005 Jeep Grand Cherokee interior door handle trim completely shatters for no apparent reason. Door handles are inoperative from inside the vehicle. Every door handle has this same issue. Chrysler-Jeep officially denies any culpability, but will give a discount off of the $2,500 repair bill, so consumers must pay $1,000 for the manufacturing defect. Even extended warranties will not cover the issue. I hope to god no one ever desperately needs to get out of one of these death traps in an emergency.

- Deltona, FL, USA

problem #77

May 132010

Grand Cherokee 6-cyl

  • 79,000 miles
My 2005 Jeep Grand Cherokee has broken door handles. The dealer wants $750 in order to fix the part. It is a safety concern for my children in the back seat who will not be able to get out of the car if there was an accident. This just occurred in the last month. I will fix the piece on my own dime but it seems kind of outrageous for a door handle. If not for my kids I would skip it and just suffer with the broken door handle.

- New Orleans, LA, USA

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problem #76

Jul 232010

Grand Cherokee 4WD 8-cyl

  • 25,000 miles
Normal door use, door handles cracking then breaking. Worried about safety. Nothing done to repair. Three out of the four are broken.

- Shreveport, LA, USA

problem #75

Nov 012009

Grand Cherokee

  • miles


Interior door handles of the Jeep Grand Cherokee have cracked and fallen off leaving the doors unable to open from the interior.

- Simpsonville, SC, USA

problem #74

Apr 222010

Grand Cherokee 4WD 8-cyl

  • 60,000 miles
My 2005 Jeep Grand Cherokee limited interior door handle broke off like many other owners. This should not happen, all my door piece around handle broke off completely. I understand many people having same problem claim manufacture defect. Jeep should take action to correct this before someone get badly hurt.

- Spring, TX, USA

problem #73

Apr 102011

Grand Cherokee

  • 97,000 miles
I currently own a 2005 Jeep Grand Cherokee and approximately September of last year I observed the front passenger interior door housing to be cracked and loose. I was bewildered how this happened. In April of this year my seven year old daughter was in the rear seat behind the driver seat. I stopped the vehicle and exited. I was waiting for my daughter to come out and she began to bang on the glass in a panic. I opened the door from the outside and she was crying and told me she couldn't get out that the interior handle was broken. I looked at the handle and discovered the housing to be completely broken apart like the front passenger one, but the rear handle was just dangling and is inoperable. It was at this time I began to research this issue to see if it is a problem with other Jeep owners. Sure enough it is a problem with hundreds of Jeep owners, and my research should that there are 65 complaints filed under latches/locks/linkages; 29 complaints under structure: Body: Door; and 10 complaints under latches /locks/linkages:door:latch, not counting other site complaints when you conduct a google search. I went to a local Jeep dealer who informed me that my warranty is up and they do not have any knowledge of any recalls. I am concerned as if two handles are broke, it is a matter of time the other two will also break. I also find this to be a serious!!!, safety issue as if there is an emergency, how will a child exit my rear seat if they are sitting behind the driver and if the handle breaks on the otherside there is no getting out from within the vehicle. This of course can result in the death of a passenger. I hope your Agency can assist me with this problem in getting these handles replaced before the unthinkable happens. Thank you in advance.

- New Lenox, IL, USA

problem #72

May 182011

Grand Cherokee

  • 60,000 miles
The contact owns a 2005 Jeep Grand Cherokee. While parked the contact noticed the plastic that holds the door handle within the interior was deteriorating on both the front driver and passenger side doors. The contact stated the door could not be opened from inside the vehicle. The doors needed to be open from the outside in order to exit the vehicle. The vehicle was not taken to the dealer for diagnostic testing but he was informed that the entire door panel needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 60,000.

- Mesquite, TX, USA

problem #71

Feb 202011

Grand Cherokee 4WD 8-cyl

  • 118,000 miles


2005 Jeep Grand Cherokee - all 4 plastic door handles have broken off - plastic falling apart and into inside of door - the only way to get out is to open from the outside. Very dangerous if you are unable to get out of vehicle - I have tried to gorilla glue them back together and they just keep crumbling.

- Leander, TX, USA

problem #70

Jun 012009

Grand Cherokee

  • 42,000 miles
2005 Jeep Grand Cherokee limited with 3 of 4 door handles broken off. Huge safety issue if vehicle involved in a crash or into water. No way to safely get all passengers out. We bought the vehicle used and was unaware of the issue and within weeks of buying the vehicle, the handles started to break and fall off.

- Vincennes, IN, USA

problem #69

Jan 012009

Grand Cherokee 4WD 8-cyl

  • miles
2005 Jeep Grand Cherokee interior door handles inoperable from the inside of the vehicle. The 2 back door handles have fallen off. We took this up with Chrysler and was told this is not under warranty. This is a quality/design flaw and a huge safety issue. Chrysler needs to recognize this and re-call and fix this issue. We then took our Jeep into a dealer to get it fixed and paid $736 for one door panel. The only panel that could be fixed since the rest are on back order "?" we are left with 2 doors that don't operate and one cracked door handle that eventually will fall off too. Please help address this concern with the 2005 Jeep Grand Cherokee. Thank you

- Irmo, SC, USA

problem #68

Jan 012010

Grand Cherokee

  • 55,000 miles
The inside door handles do not function due to bad plastic that holds them in place and this will not allow me or my passengers to exit the vehicle incase of a fire or accident. It started out as a small crack and now they all are breaking off.

- Palm Coast, FL, USA

problem #67

Dec 012010

Grand Cherokee 8-cyl

  • 80,000 miles
In my 2005 Jeep Grand Cherokee limited I began to notice the plastic that the door handle was connected by began to crack, within a few weeks the entire door handle was no longer working leaving me to have to open the window to open the door from the outside. This is a vehicle safety issue, due to a supplier's defective plastic resin mix, not a warranty issue. In case of a crash or fire, a passenger or driver might not be able to get out of the vehicle and could be trapped in and could die, my passenger side is also hanging very loosely and soon will not work as well. The door handle is not a separate part as in most vehicles so the entire door handle must be replace. The dealer charges more than 800 dollars to fix a door piece, and the part will just be replaced with another door panel with the exact same plastic that will break eventually again.

- Birmingham, AL, USA

problem #66

Apr 012010

Grand Cherokee

  • 70,000 miles
I have had my 2005 Jeep Grand Cherokee for 3 years. One year ago, I got a crack in the plastic around the drivers side door handle. Then 6 months ago, the front passenger door handle cracked. Last month, the rear passenger door handle broke off while a friend was trying to exit. The door handles are slowly breaking off at the plastic around the door handle.

- New Orleans, LA, USA

problem #65

May 032011

Grand Cherokee 8-cyl

  • 78,000 miles
I own a 2005 Jeep Grand Cherokee and all my interior door handles are breaking, I have three small children and I am concerned they would not be able to get out of the vehicle if anything were to happen.

- Port Saint Lucie, FL, USA

problem #64

Apr 162011

Grand Cherokee

  • 64,000 miles
2005 Jeep Grand Cherokee limited (5.7L): Interior plastic holding door handles has been cracked for quite some time and now they are broken. I am the sole owner of the vehicle (I'm single, no kids) and my rear door handles have rarely ever been used, yet they are completely broken now. Apparently this is a very common trend among these 2005-2008 Jeep models and this is a serious safety issue as rear passengers are unable to exit the vehicle from the inside. The steps to repair a simple door handle and crack requires the entire panel to be replaced, at $400+ each. These dealer replacement parts are on national back-order due to the extreme amount of cases with this.

- Orlando, FL, USA

problem #63

Jan 012011

Grand Cherokee 4WD 8-cyl

  • 40,000 miles
There is a defect in the plastic used to make the door panels on my 2005 Jeep Grand Cherokee. The plastic around the door handle latches is breaking apart and crumbling. All 4 doors are having the same issue of the plastic failing. If the plastic continues to break apart the door handle will fail and you will not be able to open the door. This is safety issue which could prevent myself or passengers from exiting vehicle in case of an emergency. Dealership was contacted and informed of the defect. Dealership stated there was no recall and they had not come across said problem before. I informed them that it was obvious defect since all the doors were degrading at the same time. Dealership stated that my only option was to buy new door panels for $2600. My research shows that this is not an isolated incident and there have been many complaints of the defect door panels. This is a serious safety issue and Chrysler needs to recall the door panels on this model.

- Franklin, TX, USA

problem #62

Sep 012010

Grand Cherokee 4WD 8-cyl

  • 82,000 miles
Jeep Grand Cherokee interior door panel broke & door will not open from inside the vehicle causing a safety hazard. This is the 2nd door handle that has broken in the vehicle. In searching to fix the back door, I found an article showing that Chrysler was aware of a resin problem with this vehicle. I can find a safety recall for the locks.

- Niles, MI, USA

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