This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The dealer was contacted multiple times. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving at 60 mph, the vehicle lost all power and stalled without warning. The contact was able to restart the vehicle and various warning lights on the instrument panel illuminated and the vehicle began to jerk. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition module failed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the repair part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the failure. The failure mileage was 134,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Garner, NC, USA
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Received a recall for my vehicle, took car to the dealer, back in 2014 and as of today the part has not been received, and my car has not been repaired. When follow up calls are made to the dealer (cerritos Dodge/Jeep dealer in cerritos, ca) are made, am informed the part is on back order, since 2014"?". on the other hand, I am constantly receiving message on my cell, from their sales department for request that I contact them for information regarding a new vehicle, with a trade in and great financing. I don't want a new car, just this one repaired.
We received a recall notice June 2014 for ignition switch. My vehicle dash board, gauges hear, air, everything shuts off at least 5 times a week. I am told from subclass that the part is still not in. In doing research, I have found the some cars completing shut down. Some while driving 60 on a highway. This needs to be fixed. I feel that over a year is long enough. I need my Jeep fixed and safe to drive around with my 4 year old grandson in the back seat. Thanks, deb
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start and the instrument panel illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 125,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/15/15
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I received a recall for my 2005 Jeep Grand Cherokee. This involves the ignition switch. The ignition switch is defective and could catch on fire. I took it to our local dealership after smelling burnt rubber and they found my ignition had indeed melted. My vehicle and others could catch fire at anytime, is there not something you can do? has not sent parts to dealership for it I had a choice and replacing this with another possible defective switch but that was to come out of my pocket(500.00)! the recall is over a year old and still no replacements parts have been even designed. Isn't there a time limit on this? I've complained to Chrysler and was told there's nothing they can do about till they put out the new part!
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While at a stop or driving, the vehicle stalled without warning. The vehicle was restarted. The failure occurred on several occasions. The vehicle was taken to a dealer who replaced the starter twice and the battery, but the failure recurred. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable time. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the failure. The failure mileage was not available. MA 09/22/15 updated 11/01/2017
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Shortly after I bought the Jeep, I started having issues with the whole dash lighting up as I was driving down the road. I was notified by Chrysler, on 09/29/14, about a recall on the ignition switch. As of today, 6/26/15, the part is still not available. This is completely unacceptable as this issue, obviously, may result in serious injury or death. My dash keeps lighting up and now the brakes are giving me issues. We have had the brakes changed out, rotors and calipers have been changed as well as sensors and there has been no improvement which means it is related to this recall. I am tempted to visit a lawyer in regards to this matter as it is very serious and can cost my family, as well as other families, their life. Updated 09/10/15
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall letter for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unavailable. The contact had not experienced a failure. Updated 09/03/15 updated 09/10/15
The contact owns a 2005 Jeep Grand Cherokee. While driving 30 mph, the vehicle experienced a total loss of power and then restarted on its own. The vehicle was taken to a dealer where it was diagnosed that the ignition switch malfunctioned and needed to be replaced. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 48,000....updated 08/27/15 updated 8/28/15
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall letter for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure. Updated 02/05/16 updated 10/26/2017
A D V E R T I S E M E N T S
- Vienna, VA, USA