This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle stalled without warning. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
The contact owns a 2005 Jeep Grand Cherokee the contact received notification of NHTSA campaign number:14V438000 (electrical system); however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of this issue. Updated 7/16/15 the consumer the vehicle stalled on two occasions. Updated 08/11/15
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the TPMS warning lamp flashed after replacing the tires. The vehicle was taken to a repair shop and the mechanic indicated that the tires were fine, yet the warning lamp continued to flash intermittently. At times, the vehicle was hesitant to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The failure mileage was unknown. Updated 09/03/15
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/16/15 updated 07/23/15
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Wilmington, NC, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that it took numerous attempts to start the vehicle. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The approximate failure mileage was 100,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving at 65 mph, all the warning lights illuminated on the instrument panel and the contact heard various chimes. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle, but recommended that the ignition switch be replaced. The vehicle was not repaired. In addition, four months later while driving at 35 mph, all the lights on the instrument panel and multiple electronic components failed to function. The failure recurred on numerous occasions. The vehicle was taken to another dealer who diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 131,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/13/15 updated 07/16/15
This 2005 Jeep Cherokee was purchased brand new from gary barbara Jeep / Chrysler, upon driving the vehicle the dash lights, gauges, A/C (happens with heat as well) began going on and off then off while vehicle is still in motion, this happens at any speed including no turn signals or brake lights. This sometimes will regain normal operation but most times the vehicle has to be pulled over and shut off then restarted. The vehicle was taken into the purchased dealership and issue was not resolved "saying could not find anything wrong" then as this has continued to happen was taken to multiple dealerships with same issue and same response. This went on the whole time the vehicle was under warranty, and the issue was never resolved. I continued to contact Chrysler over the years and no one would respond, at one point a Chrysler representative told me to go pound sand since the vehicle was no longer under warranty after me calling to follow-up on another (one of many) detailed letter regarding this issue. This continues to happen and obviously the vehicle is not safe, I refuse to resell the auto and want it fixed. I recently received a recall notice this year - 2015 for the ignition switch, I am not implying this is the repair fix for the issue but re-opened my quest to get Chrysler to properly repair this issue. I was told by both cherry hill Jeep/Chrysler and Chrysler direct case #[xxx] the parts for this recall are unavailable, a date or time frame for them is unknown and if I wanted would have to pay a $98 fee to get the auto diagnosed to address the issue of the powerloss during operation of auto. This has continued my belief that Chrysler really does not care about its customers or its products nor the safety of their automobiles. Respectfully, [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at approximately 65 mph, the vehicle suddenly stalled without warning. The failure recurred twice. The contact also stated that the vehicle would failed to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 144,092.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle jerked forward when braking. The vehicle was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact stated that the vehicle failed to start on numerous occasions. The failure mileage was unknown.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the dealer stated that the part would not be available until September of 2015. The contact felt the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 15 mph, the vehicle stalled without warning. The failure recurred on several occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Dash lights flicker and vehicle routinely and randomly will not start. We have been stranded at least 2 dozen times. 2 dealers and an independent mechanic could not locate the problem. Battery, starter, starter relay and key fob's replaced. Vehicle was taken to dealer in Nov 2014 and now on May 11, 2015 ignition switch recall still has not been performed due to lack of parts.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Las Vegas , NV, USA