This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at approximately 20 mph, the brake pedal was depressed and failed to respond without warning. In addition, the contact stated that two batteries were replaced within three years.the contact also stated that the instrument panel become inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 14V438000 (electrical system). The failure mileage was unknown.
Ignition shut vehicle down as I was driving on the highway aprox 65-70mph. Loss of power brakes and steering, if there was an accident the airbags would not deploy due to car thinking the key is in the off position. Is a current recall but no parts are available and was told it was safe to drive. Has occurred multiple times, I removed key and keychains from the key as instructed but it continues to happen.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact did not experience a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle hesitated to start. The contact jiggled the key and after several attempts, the vehicle started. The failure recurred multiple times. The vehicle was taken to an independent mechanic and the battery was replaced, but the failure recurred. The contact received a notification of NHTSA campaign id number: 14V438000 (electrical system), however the part needed for the recall repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
- Kamuela, HI, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed for the recall repair was unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V438000 (electrical system) however, the part needed for the recall repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I have a Jeep Grand Cherokee limited, 2005. The rear right door handle cracked and upon exiting of my family member, the hand simply broke off. In the past week, I have been experiencing a threatening to break of the driver's side door handle. I am the only one driving my Jeep and I worry that when I have my grandchild in the vehicle and the rest break as it appears they are threatening, exiting the vehicle will be an issue. I have contacted both the dealership in my town as well as Chrysler regarding this issue and I was informed that I would have to replace the door panels rather than the actual door handles. The dealerships are kicking the can down the road and this is dangerous for them as well as the customers. Chrysler needs to deal with this issue before it becomes a real problem. After the recall was performed, the consumer noticed the ignition cylinder physically extended out from the housing and was very difficult and awkward to engage when starting the vehicle. In addition to that, when starting the vehicle, the windshield wipers came on. The consumer stated it was not an issue prior to the recall work being done. The dealer repeatedly told the consumer the ignition switch had nothing to do with the wipers. Updated 06/02/16.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, the gauges failed to function properly due to a faulty ignition. Also, the heat and air conditioner were not working properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 114,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/21/15 the consumer was informed there was no solution for the problem. Updated 01/16/15
My daughter was in a turn when she lost power steering, lost braking power, etc. She had to apply hard brakes to prevent going into the opposing lane. While she didn't understand what had happened, her passenger told her to try restarting the car. She did, and was able to continue.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 5 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 70,000. Updated 03/17/15 updated 03/23/15.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to lock when using the key fob. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken to the dealer; however, the parts needed to do the repair were unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving 45 mph, the lights on the instrument panel and the headlights turned off. In addition, the power windows and interior lights failed to operate without warning. The failures occurred several times. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 90,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, all of the warning lights illuminated on the instrument panel and the vehicle hesitated to accelerate. The contact mentioned that the accelerator pedal had to be depressed with force in order to keep the vehicle moving. The failure recurred on several occasions. The vehicle was taken to the dealer who diagnosed that the shifter module failed. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 95,992.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. When driving various speeds, there was a sudden loss of engine power. The contact also stated that the vehicle failed to start on several occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- North Miami, FL, USA