really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,128 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee suspension problems

suspension problem

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2005 Jeep Grand Cherokee Owner Comments

problem #1

Jan 112007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 32,128 miles


When driving in my neighborhood which is a 25 mph zone I applied brakes lightly after just coming out of a turn. At this time I felt a large pop and I had lost complete control of my steering. I immediately struck a parked car that was sitting in the road. A couple hours after my truck was towed to a local Chrysler dealership where a claim was processed and sent in. Two weeks following an adjuster came and looked at it immediately denying my claim. I got a letter in the mail saying it was not a faulty part and it was not Chrysler responsibility. The manager at this Chrysler dealer stated that he almost got arguing with the adjuster because he claimed my arm was twisted but there was not a single twist in it. I contacted several people and they all have looked at it giving me letters of opinion that this is due to a faulty part. The control arms on these particular models are made out of pot metal which is grounded up recycled metal melted together. Chrysler manufacturer painted them black to give it a cast iron look. The next step was my insurance company, I contacted them, an adjuster came out. My insurance paid for my body damage to be fixed but would not pay for the mechanical parts or the other lady's car because they said it is without a doubt Chrysler responsibility. If anyone has had anything like this happen please contact me. I need help with this.

- Hebron, MD, USA

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