This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Coupling between output shaft on transmission and input shaft on power transfer shaft input failed under regular use stripping input spline on pto and is not under warranty, the auto was moving forward slowly making a left turn from a green traffic signal
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 50 mph, the driveshaft blew up and the contact heard a noise underneath the driver's seat. The vehicle was coasted to the side of the road and was towed to an independent mechanic who diagnosed and replaced the driveshaft and crank case. The manufacturer was not made aware of the failures. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The failure mileage was approximately 170,000.
Takata inflator. I purchased my Jeep and after a few months I notice it kept getting stuck in 3rd. Wouldn't come out. Then the message "transmission over temp" would pop up. It would randomly just loose all power and cut off as I would be driving. I had it looked at. Checked the codes bc check engine light would pop up also. Multiple codes were in the history pertaining to the issue. I was going to get everything fixed until I was told to contact Jeep first bc there might be some recalls that others were experiencing my same problem. I would of paid for it regardless to fix the problems. It had numerous recalls. Made an appointment to mckinney Dodge in easley, SC. After fixing the recalls I have paperwork for a few months later was doing it again. I work in a service dept. So I asked one my techs if it was same problem as the recalls and did I need to call dealership back. They said yes. Called mckinney and they refused to set me an appointment and said the problems had nothing to do with the recalls they fixed. After having several tows and stranded and almost wrecking with my children in the car going down the highway and just dies, I'm beyond frustrated and no one can seem tell me how to fix. After reading several reviews and recall information, my issues are everything with my recalls. My airbag light go on and off also. They never touched that and it's also a recall. I need to know what I need to do bc I'm not waiting for an accident or death bc this vehicle. It's my only car and I've tried to pay myself and had recalls fixed and problem is still there. I've contacted a lawyer. I want it fixed or I want another vehicle.
I was advised by larry H miller in albuquerque nm that my recall was fixed and that I would need to pay for a diagnostic to see why the " service 4wheel drive system" light was still on even though I had been there 2 times in past and issue was said to be resolved by a system update. I left the dealership after I was told it was about 280$ that I would have to pay to get the issue fixed-
Dear recipient, I am reaching out to make others aware of a serious problem with my family's 2006 Jeep Grand Cherokee. While the vehicle was in park, with the keys out of the ignition, one of my members of my family was able to shift the gears from park to natural. The SUV was parked in our driveway which has a slight decline in slope. Due to the decline and the vehicle being in neutral it started rolling backwards with my family member inside. We were cleaning the vehicle at the time of the incident so all the doors were open. The Jeep picked up speed, hit our fence, and rolled out onto a public road and into our neighbor's yard. Lucky nobody was hurt, except for the Jeep. This could have killed a member of my family or other civilians around the scene. I have had other issues with my Jeep, one of which has been made into a recall without fixes. This recall is about the ignition switch going from on to off while driving. I can say from experience this has happened many times, and is extremely dangerous when it does happen; you lose the ability to control your vehicle besides having brakes. You loss power steering and experience engine failure in the middle of busy traffic. Besides that recall, the drivetrain being able to be switch in a parked position without the keys being in the ignition is the most frustrating, which could have killed my son, or others around. I bought this vehicle because I wanted something safe to drive my family in, and that has fallen very short from expectations. I don't understand how these vehicle issues can be swept aside; I might as well keep my old vehicle made in 1984. Please take these comments into consideration and I thank you for your time.
- Amity, OR, USA
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When driving transmission has not been properly shifting into proper gears. The transmission is sounding as if it is struggling to shift into the gear it should be in. This has been happening for many years. This happens in all driving areas, hills, flat roads, short trips, long trips. Began 2011.
The contact owns a 2006 Jeep Grand Cherokee. While driving 30 mph, the vehicle lost power and the instrument panel warning lights illuminated. In addition, the vehicle failed to start. The failure recurred three times. The vehicle was taken to an independent mechanic, but was not diagnosed nor repaired. The contact received notification of NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V438000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the gear shift selector was replaced three times. On occasion, the gear selector shifted between drive and neutral. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The contact also stated that the vehicle was repaired under NHTSA campaign number: 14V438000 (electrical system); however, the contact stated that the ignition was difficult to operate. The manufacturer was not made aware of the failures. The approximate failure mileage was 50,300.
The check engine light would come on and the car would jerk at high speeds on the freeway, it even powered down completely on the freeway after reaching a high of 65pmh. The car would make strange grinding noises and lose power steering also. The vehicle was brought to the Jeep dealership and diagnosed finally after 2 visits as a faulty shifter module/control module or the cars "computer".
I took my 2006 Jeep Grand Cherokee ( 63000 miles ) to the dealers for the N23 recall to reprogram the final drive controller, so the car wouldn't shift into neutral by itself and roll away. A few days later the code; service 4WD system appeared on the dash. When I returned to the dealer for a different recall, I told them of the problem and asked them to check if the reflash had caused this error code. Just like I have read on Jeep forum and online news articles, the dealer claimed that this is the first time they have seen this problem and it has nothing to do with the N23 recall. They wanted $350 to diagnose the problem, plus labor and parts to repair the car. I believe the antioch Jeep dealership knows that the recall reprogramming of the final drive controller showed that there is a cracked circuit board in the unit and that it is a systemic problem in over 250,000 cars. I would ask your help in bring this problem out into the open, so all car owners in my situation, are not asked to pay for this repair. Also I ask that you help us make the Jeep corporation stand by their product, do the right thing, and make this repair free through a new recall. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle was serviced under NHTSA campaign number: 13V175000 (electrical system, power train). The remedy failed to repair the vehicle. The contact mentioned that a service four wheel drive warning message illuminated on the instrument panel after the recall repair was performed. The manufacturer was notified of the issue. The approximate failure mileage was 99,450.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that after the gear shift was switched into the park position, the vehicle independently rolled backwards without warning. The contact mentioned that the failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 19,500.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, the accelerator pedal was depressed but the vehicle vibrated and hesitated before accelerating. The failure recurred on numerous occasions. A unknown warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
While driving the vehicle has a tendency to either not change gears (rev up) or even slip into neutral. It's creating a safety issue especially driving at highway speed. At times I am able to get to the side of the road turn vehicle off and shift it back in gear which sometimes I have to do it more than one time.
The contact owns a 2006 Jeep Grand Cherokee. While driving 2 mph, a loud abnormal noise was heard coming from the rear of the vehicle and all the lights on the instrument panel were illuminated. The vehicle was taken to a dealer where it was diagnosed that the transfer case failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the ignition key became stuck in the vehicle and was difficult to remove. The vehicle was taken to a dealer where the details of the repairs were unknown, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 106,781. Updated 12/18/15 the consumer stated the ignition switch needed to be replaced.
Vehicle has stalled while in drive at various speeds, in reverse or idling at a stop. This issue has been ongoing for over 2 years - has been brought to the dealership; was never told there was a recall on the ignition switch until I brought recently to midas for the above issues. They advised the engine shuts off due to the ignition switch being faulty. There has also been occasions that the ABS seems to engage while in drive, typically occurs when turning. Unknown if this is associated with the faulty ignition switch. Was told by Chrysler that the recalled part would be available as of September 11, 2015 - it is still not available. This vehicle is unsafe to drive.
The contact owns a 2006 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at approximately 20 mph, the engine stalled. The vehicle was able to restart. The the vehicle was taken to the dealer where it was diagnosed that there was a leak coming from the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 142,306. Updated 12/01/15
When driving and you hit a bump dash light flash, car shuts down sometimes I've taken all keys, rings ect.off but that don't help key still moves when driving, in June 2015 took it to have 2 recall orders fix which was flash final drive module and the final drive controller module every sense then car is worst off now, now transmission problems pop up that never poped up before this was done at ray laethem. Had to buy and older car cause half the time to scared to dri the Jeep I paid 15,000 dollars for I just want this Jeep to run right and safe or buy it back I'm still waiting for the new ignition.
While driving the gear lights on the dash will all have a square around them. When it does this the truck becomes in neutral, and is unable to accelerate. This has happened numerous times since we purchased it in Feb 2015. This is quite dangerous and luckily we have not had an accident. Updated 09/17/15 it was determined, the transmission control module needed to be replaced. Updated 09/22/15
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- Northport,, NY, USA