This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. While driving at 45 mph, the vehicle stalled and almost caused a crash. The vehicle was towed to a dealer where it was diagnosed that the ignition switch needed to be repaired. The vehicle was not repaired. The contact received a recall notification related to the failure however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 142,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The manufacturer stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
It has been over a year since the recall for the ignition switch... Chrysler/Fiat has yet to make the replacement part available to any of the 4-5 local dealers in northern ca that are within 50 miles of my home. They seem to be avoiding responsibility to correct the problem
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part for the repair. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in November of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 70,000.
- Key Largo, FL, USA
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Problem started around January 2015 on my 2006 Jeep Grand Cherokee Laredo. Vehicle wouldn't start. My husband replaced the starter and problem persisted. Took vehicle into genesee auto electric on 1/23/2015 and they couldn't find a problem but charged me $250 for replacing battery posts. Then replaced the battery and it seemed to be fine for a little while. Around March 2015 had incident on 15 South where I was driving about 80 miles and the electrical started going crazy. All electrical on the dashboard started blinking and gauges were moving all over the place. It really scared me and so I pulled over to the side of the road and shut off Jeep. It took a while to restart it but after wiggling the battery a little it worked. I no longer feel safe driving my Jeep after fully realizing what the recall was about and doing some research on other people's experiences. Chrysler gave me a rental car for 3 days and has been unwilling to assist me any further. My Jeep is now sitting at the dealership.
Loss of power due to faulty ignition. Has happened more than once and I asked about it at dealer a year ago and still no parts for open recall.!!!!!!!!!!!!!!!!!!!
Vehicle has stalled while in drive at various speeds, in reverse or idling at a stop. This issue has been ongoing for over 2 years - has been brought to the dealership; was never told there was a recall on the ignition switch until I brought recently to midas for the above issues. They advised the engine shuts off due to the ignition switch being faulty. There has also been occasions that the ABS seems to engage while in drive, typically occurs when turning. Unknown if this is associated with the faulty ignition switch. Was told by Chrysler that the recalled part would be available as of September 11, 2015 - it is still not available. This vehicle is unsafe to drive.
While parked the car will rotate between not cranking to starting but shutting completely off. In addition to these issues while driving 40 mph the vehicle will sometimes stall and engine will start to lose power. I took the vehicle into cutter Dodge in honolulu for repair on 8/25. They diagnosed the problem as a ignition switch recall but they didn't have the part to fix it at this time. In addition, stated that the wireless control module(wcm) had failed and needed to be replaced. While the car was there they also performed a 28 point inspection and didn't find any additional concerns. Nine days later the wcm part come in from Canada and was replaced. My vehicle was returned to me on 9/2. the car ran as intended at times for 9 days and on 9/12 the no crank, no start issue returned. As of the time of this formal complaint the vehicle will not start. In a closing, the issues the car was experiencing prior to taking it to the dealership for repair or exactly the same issues that I'm experiencing today. I will have the Jeep towed back to the dealership first thing Sunday morning.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at low speeds or engaging the brake pedal, the vehicle would stall without warning. The failure occurred intermittently. The vehicle was taken to the dealer, however the failure could not be duplicated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2006 Jeep Grand Cherokee. While driving at 40 mph, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the failure recurred twice. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving at various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The cause of the failure was not diagnosed. The contact indicated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 101,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the parts needed were not available. The dealer stated that the parts were still not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. In addition, the contact stated that while driving 25 mph, the vehicle stalled without warning. The contact mentioned that the windows failed to close and the oil warning light illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 81,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000(electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. While driving 60 mph, the vehicle jerked and almost stalled. All the instrument panel lights illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled and restarted independently. All warning indicators illuminated during the failure. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. MA 10/15/2015 updated 12/24/15.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. Contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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- Bell , CA, USA