This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Starting in Feb. 2012 the engine would quit running while driving. When the engine would quit we loose steering and braking. The vehicle starts right back up and is drivable. We would experience this problem once every 2-3 months. The frequency in which this is happening has increased with the latest incident occurring 3-18-15 while exiting the interstate and nearly avoiding a crash off the roadway. We received a recall notice from Jeep (P41) but everytime we call they tell us the parts are not available. I have tried several times to contact Jeep but am left on hold for over 40 minutes. Can you please help us with this problem.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly turn off and on, including all the electrical components in the vehicle. Also, the contact mentioned that the power steering and electronic brakes would momentarily stop working. The cause of the failures was not diagnosed. The manufacturer was notified of the failures. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in August of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The failure mileage was 115,000.
The contact owns a 2006 Jeep Grand Cherokee. Whenever the vehicle struck a bump in the road, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.....updated 06/09/15 the consumer stated he was incorrect about his statement. The air bag light illuminated minutes after driving. Updated 06/18/15
I received a recall Sept 2014. It has been going on 7 months and I can not get any information on the status of my recall of P41. I called the Chrysler group recall center and that is a waste of time. The poorest service for a telephone answering service. I was on the phone 30 minutes and finally I hung up. I had to sit and listen to terrible noise (not music) and an announcement that all our agents are busy. I have worked all my life in business and I have never seen such poor service as I have received on this recall. My key switch is loose (because it has been hit so many times). At times I turn the key to start my car and it does not connect with the starter. I would like for someone who is responsible enough and cares about public service to call me and give me a date when my key switch will be replaced. I hope there is someone in the Agency that has enough job interest to give this to a responsible employee.
- Greensboro, NC, USA
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The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 55 mph, the vehicle stalled and the stb and stabilizer warning lights illuminated. The vehicle was taken to a dealer. The technician stated that the vehicle was operating as designed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 59,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact stated the vehicle shut off. Updated 04/10/15
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 10 mph, the vehicle began to stutter and all of the warning indicators illuminated. The failure recurred on several occasions until the instrument panel became inoperable. The vehicle was taken to the dealer. The vehicle was not repaired or diagnosed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 115,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle stalled on several occasions without warning. The vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 6/11/15 updated 06/17/15. Updated 06/18/15
I received a recall notice (P41/NHTSA 14V-438) from Chrysler about 6 to 8 months ago. My dealer says still waiting on parts. I have followed their instructions and removed keys from Jeep key. Dash lights have started blinking on and off, this give me no information when off (speed, etc.). I can hold key and lights will stay on. This does not happen all the time just some time. Isn't 8 months a long time to wait to get this repair because this could result in loss of engine power, and braking leading to a crash..
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 45 mph, the vehicle jerked forward without warning. The vehicle was not diagnosed or repaired. In addition, the contact stated that the hydraulic service brake warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign numbers: 13V175000 (electrical system, power train) and 07V434000 (service brakes, hydraulic). The failure mileage was 78,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the stability traction control warning light illuminated and the feature engaged when making a turn, causing the vehicle to veer left and right. The failure occurred intermittently. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were not available. The dealer did not give a specific date for when the parts would become available. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the lights on the instrument panel intermittently failed. The vehicle was taken to the dealer where it was diagnosed that the ignition housing cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Brunswick, OH, USA