This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was taken to an independent mechanic. The technician stated that the vehicle was operating as designed. However, the failure recurred. The vehicle was taken back to an independent mechanic, who confirmed that the alternator needed to be replaced. The vehicle was repaired, but the failure persisted. In addition, the contact stated that the engine revved without depressing the accelerator pedal and the check engine warning light illuminated. The vehicle was taken to an inspection station. The technician diagnosed the vehicle, but failed to specify the repairs that were made. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 107,000.
This complaint is part of an ongoing recall (P41). We have not had an incident with the vehicle. However, I received a recall notice in August about the ignition issue. It is now 6 months later and Chrysler still has no information about when the dealerships will have the part available to correct the problem. This is unacceptable. Its my opinion that the recall notice was sent to satisfy lawyers in case someone is killed while driving this vehicle, as in, "we sent a recall notice to make you aware of the problem". how long does Chrysler have to address this issue before the government gets involved?
Incident happened multiple times. Engine, shut down briefly. When I stepped on brake it vibrated severely. The instrument panel lit up, was unable to steer. Received notice from NHTSA tried to have fixed several timesand part is still unavailable. It is happening more often and I am afraid to drive it. Very disappointed. I believe Jeep should furnish me with a safe vehicle.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The failure recurred several times. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 14V438000 (electrical system) however, the part for the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at 55 mph, the contact stated that the entire instrument panel illuminated and the speed odometer decreased. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA campaign number: 14V438000 (electrical system). The failure mileage was unknown. The VIN was not available.
- Rodchester, NY, USA
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The contact owns a 2006 Jeep Grand Cherokee. The contact stated that when the ignition key was not inserted in a specific spot, the instrument panel illuminated. In addition, the vehicle stalled and was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 96,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system); however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was contacted in regards to the parts. The contact had not experienced a failure. Updated 04/07/15
Driving down a mountain grade, at 65 miles per hour, all power shut off including all dash lights, speedometer, power steering and brakes. Over the next 20 miles all of these systems flashed on and off about a dozen times or more. This erratic electric behavior continued on a daily basis until I took it into the dealership. The dealer was able to recreate the problem when they jiggled the ignition switch. I do not use a keychain, only the key, so I assume the problem was caused when I drove over bumps in the road. For $1,300, the dealer was able to fix the problem.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at low speeds, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 58,800. Updated 11/19/15
On my way home from work after dark, I experienced a loss of head lights, dash power and heating traveling at a high rate of speed down the interstate. Earlier that morning on my way to work, the dash quit working 4 times. All gauges stop working and drop to zero and the heat/ac quits. I have experienced my head lights turning off/losing power on 3 separate occasions. I am able to switch them from automatic to on and they work. Once my dash "flickers" and returns to normal, the engine light, traction light and esp bas light stay on. This has become a daily malfunction that occurs on my way to and from work. The first time this occurred in September of 2014, I drove straight to auto zone and bought a brand new battery. They tested the battery and said I needed a new one. They installed a new battery and connected power to the Jeep while they changed it. I figured a bad battery was the issue and it was now fixed. A couple days later, I began experiencing a loss power to my dash again. I have taken my Jeep to 3 different Jeep dealerships and they cannot find anything wrong but an ignition switch or bad battery. They all told me that they had not received the ignition switch part for the recall but I will received a notice in the mail when they do. One Jeep dealership contacted auto zone and told them the only thing they could find wrong with it was the battery. I went back to auto zone and they replaced my battery. I have had my alternator checked several times and it tested good. This defect/malfunction is dangerous and a hazard to my life as well as other motorist. I am very dissatisfied with Jeep's handling of the situation and long await period of the recall part.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Was driving vehicle when my warning lights came on and I lost power to the vehicle including power steering and power brakes. I pulled the vehicle over, turned the ignition off and started the vehicle again. Proceeded to drive the car and once again lost power however when I touched the key or gave it gas it restarted. When I got home, I once again had the warning lights come on as if I was in auxiliary power and lost power to the Jeep. This was a very dangerous situation that could have caused an accident had I been on either road during rush hour.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the engine stalled twice. The vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
While driving, all the instrument warning lights came on and then went off one by one as if the vehicle was just started. This would occur over and over again with a clicking noise until I would pull over and restart the engine.this has been occurring intermittent ever since.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, the vehicle stalled as the instrument panel lights illuminated. The contact restarted the vehicle and was able to continue driving. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 73,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/21/15 the consumer stated while driving, power to the vehicle ceased. The gauges went dead and the heat shut off. Updated 04/14/15
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Updated 04/13/15 updated 6/29/2015 the consumer stated after waiting over 2 years the vehicle had still not been repaired. Updated 06/29/2015
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Neversink, NY, USA