This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Randomly, my car wouldn't start and I would think that the battery went dead. Then, another Jeep owner told me to put my foot on the brake and jiggle the shifter, and that it should work. This worked and after about a year of utilizing this work around, the car felt like it was slipping in between gears as I was driving. It felt like it was fishtailing, however I would see the auto-steering and ABS lights pop up on the dashboard and it felt like the car was losing control. I took it to several mechanics whom would check the starter, realign, do more random testing and the problem persisted. After thousands of dollars and hours spent trying to identify the issue, I eventually received a recall notice in the mail telling me that there was indeed a major issue, however the part needed to correct it was unavailable and more needed to be manufactured. It also stated that I shouldn't drive the vehicle, but rent a car until the part was available and that the cost would be reimbursed eventually, once a part was available to repair the issue. I could not afford to rent a car for an unknown amount of time... and the part remained unavailable for the duration of the time that I owned it. I tool it to a mechanic at one point, explained to them about the recall which they were familiar with, and they replaced my starter, hoping that this would make the car "safer" until the part was available. It did help, however did not rectify the issue. By the time the part became available, I had already spent thousands trying to fix it and had traded it in to a dealership when I took on a lease. Now it doesn't seem to matter how much money I spent trying to fix the issue prior to the part being available as they are only willing to reimburse you for the specific recall itself. Maybe had I been calling them from a hospital room as a result of an accident, they would feel differently.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received on January of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had experienced a failure related to the recall. The VIN tool confirms parts distribution disconnect.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the check engine warning indicator randomly flashed. The dealer replaced the head gasket months ago, but the check engine indicator remained illuminated. The dealer indicated that a sensor may need to be replaced. In addition, various warning indicators and gauges illuminated and there was a strong hesitation as if the vehicle would stall. The dealer asked the contact to bring the vehicle back for further diagnostic testing. The manufacturer was notified of the failure and provided no solution. The VIN and failure mileage were not available.
Takata recall: I was in an accident with my 2006 Grand Cherokee. The accident was due to the ignition switch and the vehicle powering down while in drive, or in use. Injuries were suffered due to the airbag's none deployment. After taking the vehicle to the dealer and attempting to have two recalls replaced, I was told there presently was no available fix, or replacement for recall P41. The vehicle was serviced in 2015 at fitzpatrick's Chrysler Jeep (430 E main street, ansonia, ct 06401 (203) 734-3318) for recalls P41(ignition switch) & N23(powertrain transfer case electrical system). In January of 2012 with 37K on the vehicle there was the first of two accidents that relate to recall P41. This accident was due to unresponsive braking and steering, which was caused by the ignition switch moving from the on position to the off position while the vehicle was in drive, or in use. This accident happened when attempting to stop the vehicle (rte. 80 East haven, ct) I noticed the vehicle was unresponsive. I used both feet and hands to apply the breaks, while simultaneously wrapping both hands around the lower half of the steering wheel and pulling upward with my biceps to apply additional downward momentum to the break pedal, but still I could not stop the vehicle. Injuries were sustained and out pocket costs for this accident total over $7000 dollars. The second accident happened in 2016. Not realizing the vehicle was off while attempting to bring the vehicle to a full stop on the highway (rte.15 no haven, ct.), I had a collision. The force of the impact slammed my face into the steering wheel. I was dazed and confused, wondering, why hadn't the airbags deployed. This is the second incident I've had with this vehicle that was directly related to the ignition switch. And, in both accidents airbags were never deployed. Any assistance would be greatly appreciated.
My ignition switched off disabling mostly everything on the vehicle. This was all while doing 75 mph on the interstate. I love Jeep but they to get this fixed.
- Jacksboro, TN, USA
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I was advised by larry H miller in albuquerque nm that my recall was fixed and that I would need to pay for a diagnostic to see why the " service 4wheel drive system" light was still on even though I had been there 2 times in past and issue was said to be resolved by a system update. I left the dealership after I was told it was about 280$ that I would have to pay to get the issue fixed-
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the rear doors failed to open from inside the vehicle. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign number: 14V438000 (electrical system), but the part was not available for an extended period of time. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The failure recurred three times. The contact mentioned that the vehicle was previously serviced per NHTSA campaign number: 14V438000 (electrical system); however, the recall remedy was insufficient and failed to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,300. The VIN was unavailable.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving 7 mph down a residential street going straight and having the right of way another driver ignored stop sign and drove into my Jeep with a force and sent the Jeep to the other side of the street. Air bags never inflated, and door lock would not lock with remote any longer and car looses light, and entire dash board, ac and heat once or twice a week. Nation wide insurance is actually refuses to pay and tell me its not crash related, just paying for obvious crash damage. See also ODI 10875399...updated 12/11/17 updated 06/15/18
"takata recall" I was involved in a side impact auto accident, air bags never inflated and I was injured. I was driving as a motorist went thru a stop sign and push the Jeep into the other lane of traffic, I was going straight on a residential street. See also ODI 10875419...updated 12/11/17 updated 06/15/18
When I'm driving while in motion in a straight line all of a sudden my dash lights flicker and my ac stutters on and off and then all power stops and my brakes more or less lock up but not all the way but the engine still runs.... I'm not sure if the windows stop working or not but its been happening a few times and it seems like its going to need a tow truck but when I pull over off the highway and turn it off and restart it resets its self my Jeep only has 78,000 miles on it because it was sitting in storage for 6 years while I was out of the states so it did not get driven and the dealership took it and changed all belts fluids and gave it a checkup before I drove it again
The contact owns a 2006 Jeep Grand Cherokee. While driving 30 mph, the vehicle lost power and the instrument panel warning lights illuminated. In addition, the vehicle failed to start. The failure recurred three times. The vehicle was taken to an independent mechanic, but was not diagnosed nor repaired. The contact received notification of NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V438000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.
The contact owns a 2006 Jeep Grand Cherokee. In order to operate the vehicle, the contact had to apply excessive force to the ignition switch. The air bag and check engine warning indicators remained illuminated for five minutes. The dealer was notified of the failure and stated that the failure was inherent to the vehicle. The manufacturer was notified of the failure. The failure occurred after being repaired per NHTSA campaign 14V438000: (electrical system). The failure mileage was 104,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving 65 mph, the vehicle lost power and the ABS, transmission, air bags, check engine, and 4 wheel drive lights illuminated on the instrument panel. The vehicle was previously taken to the dealer to be repaired for a recall on the ignition switch. The vehicle was taken to the dealer a second time where the contact was informed that the pc needed to replaced. The vehicle was repaired; however, the failure recurred. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 151,700.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The dealer was unable to supply the part within a reasonable time frame. The manufacturer was unable to provide a specific date that the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
A recall was issued nearly two years ago, for a faulty ignition switch on my 2006 Jeep Grand Cherokee (srt8). Two years later, the Fiat-Chrysler dealerships / service centers still say that they don't have parts available to make the repair.they claim the shortage is a nationwide issue.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/29/16 updated 07/06/16.
A D V E R T I S E M E N T S
- Oakmont, PA, USA