This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on county road about 45 mph battery light came on then ABS light then message service anti lock brake system, engine and brake light they stayed on till I got home there was also a very low humming noise when I turned off car it would not start again. In morning it started I turned it off and it will not start again. Battery and engine light on. 11/19/15 recalls for ignition switch, and reprogram final drive controller module were performed.
The contact owns a 2007 Jeep Grand Cherokee. While driving 40 mph, a warning message illuminated on the instrument panel indicating that the four wheel drive system needed to be serviced. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case differential clutch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000.
The gear shift module is badly designed it uses a brush that drags along contacts to tell tranny what gear is selected. Over time though some of the conductive material starts to rub off and make connections between 2 or more of the contacts, when this happens the ECU and tranny can't tell what gear it's in and goes into limp mode 20 mph max a very dangerous situation I'm lucky I didn't get rearended by a very pissed off semi ruck driver recently. I'm sure some one has been injured and possibly killed by this badly designed and dangerous module.. Chrysler and Benz were partners in 2007 and Benz uses a touchless ( magnetic) system much safer. Jeep just keeps on putting in same part no improvements have been made the tcb tells dealer to put in a new part. The only warning sign you might get is all of the circles around the prnd on your dash will be lit showing you the module has no idea what gear it's in but no warning lights or buzzers. This has happened many times since 2010 always with the vehicle moving and all of a sudden very dangerous!!
I have 2 recalls from Jeep and nothing has been done for years, they are P41/NHTSA 14V-438 and P73. Every time I go into the dealership they say they can't get the parts. The forms they send out don't have a date on them so they are smart enough not to have any incriminating evidence as to how long the customer sits on these and they are waiting for an accident or the customer sells the car and the paper work gets lost. These vehicle manufacturers need to be jacked up a little bit and be given an ultimatum to get these recalls fixed before something serious is caused by there criminal intent to not to fix these recalls.
The contact owns a 2007 Jeep Grand Cherokee. While driving at 50 mph and while depressing the accelerator pedal, the vehicle began to lose power without warning. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 100,000.
- Denison, TX, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V438000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 65 mph, the vehicle stalled. After several attempts, the vehicle was restart. The failure recurred numerous times. The vehicle was taken to an independent mechanic where the transmission was replaced. The contact received notification NHTSA campaign number: 14V438000 (electrical system); however, the remedy was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 47,223. Updated 11/06/15 updated 11/09/15 updated 1/20/2016 updated 4/4/2016 updated 10/22/18
Hi I am in Canada but my issue below affect dozens of vehicles I know of in the usa I see that you are investigating the 2014-2015 Jeep Grand Cherokee not going into park. I also have been having this problem with my 2007 Jeep Grand Cherokee Laredo diesel with Mercedes engine as have many others who are online. I have put my car in park and had it roll away on a several occasions (more than 7). I have had my transmission rebuilt 3 times, transfer case and transmission replaced completely from another vehicle and the problem persists. It happens primarily in the winter below 30 degrees (-4C). I am not the only one with this issue and have conversations with many owners across the usa. It also happens while driving at highway speed that the transmission will go into neutral causing safety issues, engine redlining if cruise is on then the transmission going into limp mode, requiring me to cut across traffic under no power to the shoulder and turning off and on the car (to reset limp mode) to get going again. This has happened more than 50 times, sometimes coming very close to collision as the vehicle slows quickly when power fails. My mechanic says its software or electronicrelated but the dealer says all software is up to date. I have spent almost $9,000 to date trying to find this and no one has a clue. I know this is a defect but feel that you have the power to move this forward thank you for your time and hope for a reply
Complaint submitted in regard to fca us llc recall P41 NHTSA 14V-438 first complaint filed 12/12/2014 ODI number: 10663969 on 8/19/2015, I was at the mukwonago post office to send a package. I came back out to my vehicle, started it and attempted to back out of my parking space when the steering wheel locked up and the engine shut off. Another car was on its way down the parking isle I was parked in and almost hit me because the driver was anticipating that my vehicle would have kept moving. I got out of my vehicle and apologized to the young lady who had almost hit me and explained to her the situation. She said, "you should really get that fixed. You could cause an accident." I was upset, to say the least, but needed to get back to work. I started my vehicle two more times, in addition to the first attempt, and attempted to put it in gear - no success. Finally, I was able to keep the engine running and proceed to my route.
The contact owns a 2007 Jeep Grand Cherokee. While the vehicle was parked with the key in the on position, the vehicle shifted from the park to the neutral position. The vehicle rolled forward and crashed into a parked vehicle. The air bags did not deploy. A police report was not filed and there were no injuries reported. The failure occurred twice. The dealer stated that there was an electrical failure in the transfer case. The vehicle was not included in the NHTSA campaign number: 13V175000 (electrical system, power train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V175000 (electrical system, power train); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The dashboard went blank, no speed information, etc, all the warning lights lite up as if the vehicle was being started. Steering became hard, was a very scary moment!
Drove from ca to AZ. Turned Jeep engine off !!! visit with son & leave trailer I had been towing. I turn ignition on put in drive never touched accelerator. Jeep speed out quickly (sudden acceleration) out of driveway towards home across street - two cars in driveway. Grabbed steering wheel veering Jeep away from home & two parked vehicles. Went down embankment and did 360. I flipped Jeep and it stopped ended up on passenger side. Neighbors & son saw entire crash. Could not breathe due to seat belt crushing chest & me being upside down. Son pulled seat belt from crushing me. Ambulance to er and no neuro on duty told could take me vegas 2 to 3 hours away. Finally went to neuro told post concussion syndrome. After little help, went to boulder co neuro center and told post concussion syndrome, ptsd and vestibular problems was in rehab therapy one month. Keep Jeep in garage to protect the evidence but no attorney firm would take case as stated the crash "did not impact the rest of my life" told by AZ attorney firm. I worked fed courts in los angeles, ca over 20 years and can say emphatically there was no driver error. I kept for 3 months looking for attorney firm but in the interim I found [xxx] with Consumer Affairs and realized other people who dealt with same "sudden acceleration" were given results "driver error". I made a report with Consumer Affairs and was told to bring my story to your Agency as well. Aaa insurance company totaled Jeep and picked it up June 30th and said " not driver error" but mechanical. Please investigate and inform others to protect themselves and their families. A recall needs to happen. Nothing can help me now but I can tell you I am telling everyone on social media and getting the word out as this never should have happened. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled. The contact was able to restart the vehicle. In addition, the contact stated that there was a chime and an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer had a specialist diagnosed the vehicle. The specialist diagnosed that the control module, the pcp to the power train, and the power train control module needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign numbers: 14V438000 (electrical system) and 13V175000 (electrical system, power train) however, the parts needed to do the repairs were unavailable. The manufacturer was notified of the failures. The failure mileage was 138,000.
My daughter was driving the vehicle on I-40 between raleigh and wilmington. She was going the speed limit and the car just shut off. This is the 5th time this has happened and we have had it into 2 different Jeep dealerships. I drove down and picked her up and drove the car 90 miles further on I-40 without incident. When we arrived in wilmington and exited the interstate I noticed what I believe was the transmission downshift being abrupt and jerky.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while park, the shift lever was shifted into drive and the vehicle began to jerk violently. The contact noticed that all four gears were selected on the instrument cluster panel as the check engine warning and transmission light illuminated. The contact had to tap the shift lever before the gear engaged. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was unavailable. Updated 03/30/15 updated 9/20/2017
The transfer case is bad, the car only have 30000 but the transfer case is bad and it shakes over sixty and once U brake the whole car shakes, I took it to the dealer and they said its a transfer case bad and the 4WD is not working, and the ignition switch keep killing the battery.
I was driving late Friday night (11/14)/early Saturday morning (11/15) to waterford, wi from palmyra, wi and my vehicle shut off causing me to become startled, which then caused me to deviate from my lane and then was pulled over by a town of mukwonago police officer. I could have killed someone if oncoming traffic was involved! I then received a ticket for unsafe lane deviation and was taken to waukesha county jail under the assumption that I was drinking and driving after I attempted to show the officer the recall for my vehicle. Pending my court date, I could receive a possible owi charge. I am very upset about this because that is an $800 fine and will also cause my insurance premium to increase.
While driving my 2007 Jeep Grand Cherokee (11/8/14) I was at a red light and the vehicle just cut off! I heard a beeping sound and noticed all the lights on the dash board were off while the car was in "drive". I put the car in "park" & turned the key in the "off" position--waited a few minutes & started the car again. I had my mother with me & told her about the "recall" & this was it...the ignition switch (recall P41). We decided to go home & when I pulled in her driveway, the same thing happened again...the engine just cut off! I'm very afraid to drive my Jeep now...this could have happened while I was on the highway!! something needs to be done now!! this is my only means of transportation!! what procedures do you have in place to assist people until you are able to get the replacement part(s)? lives are at stake!!
A D V E R T I S E M E N T S
- Hyde Park, NY, USA