really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
63,683 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2007 Jeep Grand Cherokee Owner Comments (Page 7 of 7)

« Read the previous 20 complaints

problem #19

Oct 182011

Grand Cherokee 6-cyl

  • 52,000 miles


Owned the 07 Jeep for 5 months. Vehicle has been serviced for 2 different incidents. The 1st incident(actually happened several times) is when the vehicle would not shift during acceleration and it would force me to the side of the road where I would have to turn the vehicle on and off until it would run correctly. Was told by dealership service that it was a transmission sensor, had the part replaced-not covered by warranty. Less then 3 weeks later, 2nd incident occurred when I was driving 55mph down the interstate while accelerating to get over to an exit, the vehicle threw itself back into 2nd gear and I was forced to get over into the emergency lane so as not to be struck by oncoming traffic. The Jeep had almost come to a complete stop in traffic! check engine light came on and went off after that. Dealership states the gear ratio and valve cover forced the vehicle into 2nd gear. Very dangerous!

- Macon, GA, USA

problem #18

Sep 152010

Grand Cherokee 4WD 6-cyl

  • 38,000 miles
My Jeep has experienced three electrical failures which have occurred approximately 6 months apart. For some unknown reason the battery died overnight each time. The second time it happened I purchase a new battery but six months later it drained too. I was able to successfully jump-start the vehicle after each incident. Transmission----I haven't been able to down-shift from drive to a lower gear. This problem began at about 46000 miles. I took it to a repair shop where they diagnosed the problem as defective shifter control. Before I had it repaired (est. $1000) it began functioning normally, that is, until today. I left a parking lot and merged into traffic. Fortunately traffic was light because I couldn't get the Jeep to go any faster than 28 mph. It seemed like the transmission was stuck in first. Also the engine light came on. This is a very serious situation that should not be ignored by the Chrysler Corp. Or the national highway traffic safety adm..

- Amherst, NH, USA

problem #17

Oct 032011

Grand Cherokee

  • 98,300 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated the gear shift module caused the vehicle to lunge forward and backwards. The vehicle would not accelerate over 20 mph. There was also a warning light illuminated indicating the gear shift had failed. The vehicle was taken to the dealer who replaced the gear shift module. The manufacturer was notified and informed her to file a complaint but offered no other assistance. The failure mileage was 98,300.

- Kimball, MI, USA

problem #16

Sep 292011

Grand Cherokee 6-cyl

  • 33,000 miles


On Oct.5th as I was merging onto the thruway at 55mph the truck just stopped accelerating in rush hour traffic. I put on my flashers and coasted to the shoulder just barely avoiding being rear ended. This was the second time this has happened with this vehicle. You could press the gas pedal and the RPM's would go sky high but the truck would not move while in drive. I turned the truck off, waited several seconds, started the truck and it moved in drive. I immediately called the dealer and have a Oct.7th service call.this was a near death situation the second time due to the rush hour traffic. This vehicle has trouble shifting when started in the morning. After looking into the matter this appears to be a common problem with this model and make. It appears the electronic shift modules need replacing.after reading the numerous similar complaints I thought I would file a complaint before someone gets killed.

- Hamburg, NY, USA

problem #15

Aug 112007

Grand Cherokee 6-cyl

  • 3,088 miles
Check engine light continues to come on at random. When it does, problems accelerating. Car will not accelerate past 20 or sometimes car "sputters" jerking a lot. Sometimes at red lights, rail road crossings, anything really where the car is stopped, car will not resume driving and car sounds like it is in neutral and I am reving it up. Electronic dash puts a bracket over each gear, P R N D, all at once. When engine light is on it is on for a period of days. When I turn the car on and put it in to drive it makes the most horrible sound as if I backed into a wall and jerks. Sometimes on the highway when the light is on it's as if I smell something burning through my air vents. Everytime I take it to the dealer or any shop just for a diagnosis it's just my luck that the light turns off and they tell me my car is fine. This car needs to be recalled from looking at the complaints!!!

- Dallas, TX, USA

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problem #14

Sep 202009

Grand Cherokee

  • 37,000 miles
Upon driving on the highway, I felt my vehicle's transmission change gears, which felt like neutral. My car slowed a bit but then sped back up, and then slowed again and sped back up. I then noticed the P, R, N, D were all lit up. I had no control over my vehicle's acceleration when this occurred. After I brought my car to the dealership, I was told the electronic shift module had to be replaced. After replacing it, three months later it occurred again, and was replaced again. Over the last 1.5 years it has occurred randomly, over and over, and now needs to be replaced again. This is a safety issue as the driver has no control over the vehicle's speed. Jeep knows about this issue but refuses to acknowledge that a recall needs to be issued, therefore making their customers continue to pay for the repairs. A recall needs to issued.

- Foxboro, MA, USA

problem #13

Jun 012010

Grand Cherokee

  • 25,000 miles


The contact owns a 2007 Jeep Grand Cherokee Laredo. While driving 45 mph, the vehicle stalled without warning. Both the dealer and manufacturer were notified of the failure and the vehicle was taken to a private mechanic for diagnostics. The mechanic found that there was an incorrect gear ratio and advised the contact to take the vehicle to the dealer for repairs. No repairs were performed. The current mileage was 37,600 and the approximate failure mileage was 25,000.

- Stamford, CT, USA

problem #12

Apr 012011

Grand Cherokee

  • 33,300 miles
The contact owns a 2007 Jeep Grand Cherokee 4X4. While driving approximately 55 mph, the vehicle decelerated and lost power. The contact stated that the vehicle would not accelerate over 20 mph. The contact shut the vehicle off and was able to restart the vehicle within a few minutes. The failure recurred a second time. The manufacturer was contacted and a complaint was filed. The vehicle was towed to the dealer for diagnostics but was not repaired. The approximate failure mileage was 33,300.

- Pleasantville, NY, USA

problem #11

Mar 272011

Grand Cherokee

  • 58,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the front drive shaft at the transmission failed. The drive shaft hit the ground and the other half of the differential joint caught on fire. There were no injuries and the police were not called. The manufacturer was contacted and sent an investigator to further assess the failure. The contact was awaiting a ruling from the insurance company and the manufacturer. The failure mileage was 58,000.

- Lancaster, NY, USA

problem #10

Jan 072011

Grand Cherokee

  • 40,000 miles
I was driving at 70mph on the highway when suddenly the car "jerked" and the speed drastically decreased to 20mph. I was unable to accelerate. The check engine light came on and there was a box around prnd instead of just around drive. I got off the highway as soon as I could and drove to my local mechanic. The same thing happened to me in Oct 2009 shortly after I purchased the vehicle, I brought it back to the dealer and it was fixed at that time. Now alittle over one year later the same thing happened. I am lucky that I was traveling when traffic was light or it most certainly would have caused an accident. I spoke with Jeep and they were not willing to offer any assistance unless I brought the car back to the dealer in which is was repaired before, I explained that the dealership is one hour away and I would not be driving my vehicle that distance and do not currently have the financial capability to have it towed that distance. They need to issue a recall on this situation.

- Quincy, MA, USA

problem #9

Dec 202010

Grand Cherokee

  • 38,000 miles


Vehicle lost power (engine RPM went to idle) for no apparent reason while turning onto a multi-lane hwy and accelerating. Power was restored and vehicle accelerated normally. Vehicle "check engine" light illuminated. This has continued to occur several times in the last month. "check engine" code U0404 was verified through Jeep is the "tcm" transmission control module.

- Commack, NY, USA

problem #8

Dec 212010

Grand Cherokee

  • 30,100 miles
Vehicle has stopped accelerating on multiple occasions. All of the prnd lights switched to having a square around them, normally, only the transmission position that you are in will have the square around them. While going 20mph the car stopped accelerating once until I came to a complete stop. Had to put on hazards and had to turn off car and restart it in order to move again - was at least 45 seconds with no acceleration at all. Problem has occurred five times so far. Four times I was going between 15-20, and once going 50. Check engine light has came on when this occurs too. Four of the times it has happened I just made a turn and started accelerating, and once I was traveling a straight path.

- Tarentum, PA, USA

problem #7

Nov 292010

Grand Cherokee 4WD

  • 69,000 miles
When my 2007 Jeep Grand Cherokee is in drive, there is a loss of power. The check-engine light comes on, and it's as if the car doesn't know whether it's in drive, neutral, reverse, etc. The dealer says I need a electronic shift module to the tune of $600+. after looking into this, I see it is a problem with many Jeep Grand Cherokee. I am looking into getting Jeep to take responsibility for the faulty part.

- Bechtelsville, PA, USA

problem #6

Jun 042010

Grand Cherokee 4WD 6-cyl

  • 38,000 miles
Car will decelerate, and will not respond to depressing of the accelerator pedal. Occurs at various speeds and traffic conditions. Contacted dealership, began to describe issue, without describing the make and model, and the repair-shop was able to then tell me the make and model of my vehicle without me previously disclosing. (already had gear shift module replaced once before, and since the issue occurred 14 months later, dealership refuses to cover expense of replacement.) this is a very dangerous issue, and as stated before, occurs at various times and traffic conditions, and there are no preceding warnings or other indicators that foreshadow the occurrence. Car is now at 42,000 miles, yet it is in need of a 3rd shift module, seems highly unlikely. Dealership needs to declare a recall or when the customer has the problem, they fix it without further expense to the consumer. I bought this Jeep new, and its my 4th one, however, I am extremely disappointed with their customer service, and the quality of vehicle they are producing, and will not ever purchase their vehicles again.

- Denver, CO, USA

problem #5

Jan 292010

Grand Cherokee 6-cyl

  • 24,000 miles
I own a 2007 Jeep Grand Cherokee V6 2wd and other owners across the us (thousands of them) with years ranging 2005-2007 report problems with the electronic shift module. This goes out in the middle of driving (sometimes on the highway) and will cause the vehicle to stall out in the middle of the road without warning. I have had mine replaced twice now and have only owned my Jeep for 1 1/2 years (bought it brand new). This happened in March 2009 and again January 2010.

- Olathe, KS, USA

problem #4

Dec 042009

Grand Cherokee

  • 81,000 miles
I was driving along at 70 mph in the number one lane when the motor just quit. I had to change over three lanes to get to side so I would be safe. There large trucks in the number two and thee lanes which caused me concern for my safety. The crankshaft sensor was defective causing the incident. I feel there should have been a recall because the sprinter uses the same engine which has been recalled for the same reason.

- Pleasanton, CA, USA

problem #3

May 012009

Grand Cherokee

  • 26,000 miles
While driving 60 mph down busy road the engine died, when accelerator was pressed there was no power, dash went completely dark. Pulled to the side of the road and the vehicle would not go into park. After several tries it could be restarted. The shift control module has already been replaced due to previous problems.

- California, KY, USA

problem #2

Dec 122008

Grand Cherokee

  • 36,900 miles
I have been to the dealer 3 times for this issue. First it was my prnd lights would all light up at the same time and my acceleration would not work. Then my check engine light would come on and go off again after a few starts. Now the check engine light is on and the code is U0404 which I am told is the shifter/electronic control module. While searching this I have found hundreds of owners with the same problem, all right after their warranty ran out. I went to the dealer while still under warranty and it was not found now that I am 900 mil;ES past warranty they know what it is. I feel if this many owners have the same problem it should be recalled. I completely lost acceleration while on the highway twice and was almost rear ended.

- Woodstock, VT, USA

problem #1

Sep 182008

Grand Cherokee

  • 26,000 miles
The engine stalls while at low speeds shortly after start-up. No engine diagnostic lights are present to aid in the troubleshooting. The car has stalled under the low speed conditions 5 times since purchase. The car currently has 27,000 miles.

- Ashland, KY, USA

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