This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the key failed to turn over and start the vehicle. The failure occurred intermittently. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The failure mileage was 150,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/11/15
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled and the contact was able to get the vehicle to restart. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was not available for an extended period of time. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact indicated that the failure may recur without warning. The approximate failure mileage was 100,000.
Fortunately there has not as yet been an incident. However, 8 months to repair an ignition switch is totally unacceptable and the manufacturer says that a remedy is not yet available. I am not looking forward to driving down the highway at 70 mph and have my steering and brakes suddenly stop working due to a faulty ignition switch! I want to know when the NHTSA is going to do something about this recall.
- Salida, CO, USA
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The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. While driving at 60 mph, the vehicle stalled. The contact was able restart the vehicle. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/26/15 updated 10/05/2017
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated a that remedy had not been implemented to deter this failure. The manufacturer was not made aware of the delay. The starter was replaced; however, since the manufacturer had not come up with a solution to deter the failure, it was unknown if the part would be covered under the recall. The failure mileage was 43,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to service the vehicle under the recall was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was taken to a dealer, where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 86,000. Updated 5/15/15
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 45 mph, the vehicle stalled and restarted on its own without warning. The failure recurred on several occasions. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 63,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
We were notified on Sept. 4th for recall on the vehicle ignition switch. We have yet to have this recall done, because the parts are unavailable. Now my ignition switch will not work at all. We can not drive the vehicle. I wish when you do a recall, you have the parts available. I am paying a monthly payment on this vehicle, that I can't even drive because of the switch. Thank you very much!
A D V E R T I S E M E N T S
- Griswold , CT, USA