This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled and resumed normal operation independently. In addition, all the lights on the instrument panel illuminated. The failure recurred on numerous occasions. The dealer stated that the computer modular needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, the parts needed to do the repair were unavailable. The manufacturer was notified of the failure. The failure mileage was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified. The contact had not experienced a failure.
Numerous times I've been driving and my car has lost power and I've had to restart the engine. Sometimes it takes a while for my car to start on the first turn of the key. The start gets dragged on. Sometimes all my check engine lights come on with every other lights as well. Several times I have to wait then start the car and it will turn on. Besides the car completely turning off while I'm driving, now my car won't turn on at all. The battery is fine. Radio and everything turns on. But the ignition won't click over and start my car. So, now I am with no car for work. I called Chrysler headquarters for my calls recall back in September and was told they are out of the part they need. My car worked then, just very sketchy, so I was ok waiting, just extremely cautious. Now it won't even turn on, I called Jeep, they said they are still waitin for the part and all I can do is wait on the list. They won't even give me a loaner since it's a recall issue and not a "service" issue. I have no car, and not the money for a new one, so now I'm at a loss.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the engine stalled. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the parts needed to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- North Hero, VT, USA
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The contact owns a 2007 Jeep Grand Cherokee Laredo. The contact stated that while driving approximately 10 mph, the key released from the ignition causing the engine to stall. As a result, the steering wheel seized and the brakes failed. The vehicle was not diagnosed or repaired. The contact received a notification for recall NHTSA campaign id number: 14V438000 (electrical system). However, the parts needed for the repairs were unavailable. The manufacturer was notified of the failure. The approximate failure mileage was unavailable.
While driving my 2007 Jeep Grand Cherokee (11/8/14) I was at a red light and the vehicle just cut off! I heard a beeping sound and noticed all the lights on the dash board were off while the car was in "drive". I put the car in "park" & turned the key in the "off" position--waited a few minutes & started the car again. I had my mother with me & told her about the "recall" & this was it...the ignition switch (recall P41). We decided to go home & when I pulled in her driveway, the same thing happened again...the engine just cut off! I'm very afraid to drive my Jeep now...this could have happened while I was on the highway!! something needs to be done now!! this is my only means of transportation!! what procedures do you have in place to assist people until you are able to get the replacement part(s)? lives are at stake!!
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical). The vehicle starter harness and alternator burned out due to the faulty ignition switch. The vehicle was taken to the dealer. The technician diagnosed that the failure was directly related to the recall and the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was 70,000. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was coming to a stop at a stoplight and everything went dead. I couldn't stop the vehicle so it had to roll to a stop. After, I could not restart it. We had to push it to the side. It was towed to dealer. The battery was checked along with the engine. They said it was the ignition switch and that there was a recall. They said they didn't have the parts then and they'd call us when in. They never did. A year goes by and this happened again 2 weeks ago. It was taken to dealer and we were told it was part of the recall, but they could not get the parts to fix it. The dealer said then to write Jeep and complain.
The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning several times. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system); however, the parts needed to repair the vehicle were not available. The dealer did not know when the part would become available. The manufacturer was not notified. The approximate failure mileage was 68,000.
While accelerating the vehicle lost power and the prndl lights all illuminated. After a few seconds power resumed. This has happened several times and the check engine light has come on. We have been told its error code U0404 and the electronic shift module needs to be replaced. It appears this is a very common occurrence for this year vehicle. It is a safety concern because if it happened during high traffic times it could certainly cause an accident.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 40 mph, the check engine warning light illuminated and the instrument panel lights flickered as the vehicle stalled. The contact was able to restart the vehicle after waiting several minutes. The vehicle had not been diagnosed. The vehicle was included in recall NHTSA campaign number: 14V438000 (electrical system). However, the part for the repair was unavailable. The manufacturer was not aware of the issue. The failure mileage was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the engine stalled and several attempts had to be made before the vehicle could be restarted. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The VIN was unavailable. The failure mileage was unknown.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification off NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
TL-the contact owns a 2007 Jeep Grand Cherokee. The contact stated while attempting to accelerate the vehicle, the vehicle failed to accelerate and was not shifting into gears, all of the warning lights illuminated, the vehicle over heated and lost power. Also the anti freeze was spraying from the radiator cap. The vehicle was towed to a dealer for diagnostic testing. The starter, tires and tire sensors was replaced. The VIN was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the steering wheel became difficult to turn and eventually the vehicle stalled. Also, the contact mentioned that she recently received a notification for recall NHTSA campaign number: 14V438000 (electrical system). The dealer was contacted and they made the contact aware that the parts needed were not available. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Strasburg, CO, USA