This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2008 Jeep Grand Cherokee and hitting a small bump the emergency brake cable contacts the rear drive shaft universal joint. This is not easily detected upon stopping and restarting it stops. And then again when a bump is hit it happens again. I returned the vehicle to the dealer and was told they have to reroute the cable. I was informed while the rerouting that the cable needed to be replaced. I was charged for a new cable and labor. I believe if the dealer and Jeep know the cable must be rerouted it might be routed wrong from the factory. I have checked with a fleet manager of a large municipal police dept that has aprox 300 2008 Jeep, they have experienced this on aprox 50 vehicles that are in there fleet.they were told by Jeep to reroute and wire tie the cable in place. I did not unfortunate ask for the used part be returned to me. You assistance in investigating this matter would be greatly appreciated by me and I hope others who have had this problem in the past or future.
- South Ozone Park, NY, USA
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- South Ozone Park, NY, USA