hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,489 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Jeep Grand Cherokee steering problems

steering problem

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2009 Jeep Grand Cherokee Owner Comments

problem #7

Jan 182016

Grand Cherokee

  • 55,000 miles


While driving the car the car looses the ability to steer and drops into neutral. The dealership swears that they can't duplicate the problem. I took it in for the N23 recall today and as I was driving into the dealership it happened again - yet they still couldn't duplicate the problem. Now I'm worried that my 4WD won't work

- Grand Rapids, MI, USA

problem #6

Mar 122015

Grand Cherokee 4WD 6-cyl

  • 77,723 miles
Vehicle shut off while driving, key was in the on position suddenly shutoff causing no power steering, power brakes, instrument panel and gauges went to zero. Was able to restart after a few minutes. Drove home, went to start vehicle 1 hour later and nothing happened. This has happened before and is similar to several other complaints for this make and year. Chrysler has no recall or fix for this problem and is not willing to recognize it as a serious safety issue. Someone will be killed because of this or already has, dead people do not complain.

- Hudson, WI, USA

problem #5

Feb 192015

Grand Cherokee

  • 51,700 miles
Had to have the leaking power steering pump line replaced due to hole in the line.

- Lincoln, NE, USA

problem #4

Nov 152012

Grand Cherokee 4WD 8-cyl

  • 25,000 miles


Purchased new in 2009. The Jeep Grand Cherokee 2009 limited 8 cylinder hemi engine started leaking power steering fluid from the power steering line with very low mileage. The mechanic back in 2012 said there was a problem with the power steering line leaking due to pressure and needed to replace it. Said it could cause a fire and loss of steering so I paid the large price to fix the issue. I thought it was a one-off problem. The exact same issue happened one month ago in 2014 (exactly 2 years later) and I was curious if others are having the same issue. I did some research to find that same Chrysler engine and power steering used in many 2009-2012 Jeep and Dodge Ram trucks are having the same issue of a power steering line failure. This is a major problem as it can cause fires and/or loss of steering. I believe there is already an investigation by the NHTSA # PE 12-020. The ODI nos. 10465379, 10461736, 10459178. Please advise.

- Arlington, VA, USA

problem #3

Nov 272014

Grand Cherokee

  • 107,000 miles
We were driving at approx 55 mph (not braking or turning) when suddenly the vehicle lost all acceleration, the gas and mph as well as directional and temperature gauges went dark/dropped to zero, then the car lost power steering. We were able to pull off the side of the road, place the car into park, removed the key, and then returned the key and restarted the car. The car then started normally.

- Goodrich, MI, USA

problem #2

Sep 082009

Grand Cherokee

  • 32,000 miles
While driving the Jeep Grand Cherokee, the car completely turns off while in drive. Within seconds power steering is lost. This occurs without any initiating event and occurs at random. Most recently the issue occurred while driving at 65 mph. The car has been serviced 8 times, without anything being resolved.

- Fairview Park , OH, USA

problem #1

Jan 152010

Grand Cherokee

  • 54,000 miles
Sudden loss of power steering while driving in Jan. Power steering pump replaced. In may same problem occurred while exiting I-91 on ramp. The car is presently at dealers now for, hopefully, a solution.

- Cheshire, CT, USA

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