really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2013 Jeep Grand Cherokee Owner Comments

problem #3

Nov 052016

Grand Cherokee

  • 54,000 miles


I was driving on the freeway and the front passenger safety headrest deployed for no reason, frightening me and distracting me from driving. I was not in an accident during or prior to this incident. Incident occurred Saturday afternoon, November 5, 2016.

- Monrovia, CA, USA

problem #2

Sep 172016

Grand Cherokee

  • miles
While driving aprox. 40 mph on a regular city street in my 2013" Jeep Grand Cherokee, my passenger seat head rest ejected and the spring action lunged it forward causing my entire seats air bag system to malfunction. I was informed at the dealership that it was a malfunction, my only option was to pay thousands to replace it. Also that the seat will never go back to its original position and the innards will always show unless I pay to fix it. I was simply driving with my children, nothing out of the ordinary happened. It just went off almost causing me to crash because of the very loud pop causing me to react. I was told that my drivers seat has the same system and basically be cautions while driving. I informed Jeep Corp. They sent a private corporate investigator. I was informed via formal letter that they will not be fixing the problem. This is the 4th. Dangerous malfunction my vehicle has had. #times previously it was a nation wide recall that was taken care of. I fear I will be driving with my children on the freeway when the drivers seat malfunctions and we will crash as a result of this random malfunction. If I crash not only is mine and my families lives in danger but also all of those in the vehicles around me.

- Las Vegas, NV, USA

problem #1

May 202015

Grand Cherokee

  • 50,000 miles
My Jeep was rear ended at 50 mph while at a standstill. I was ready to turn left in in the left lane. Vehicle came up behind me in the wrong lane and did not slow and hit me full speed.. airbags did not deploy. Headrests came apart and split into two pieces throwing my head and body forward. I was the driver. Back end of carwas hit so hard it was pushed under the car. Accident was on 5/20/15

- Waconia, MN, USA

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