CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
65 / 2
Injuries / Deaths:
32 / 0
Average Mileage:
29,350 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving my vehicle goes into neutral when I press the gas to accelerate when coming to stop at a red light and trying to accelerate again vehicles switch to neutral
While driving at about 50 mph, the transmission shifted into neutral and would not allow me to shift it back into drive while moving or stopped. This put me in a very dangerous situation as I was in traffic and in the left lane on a 4-lane road. After about 10 minutes of the engine being shut off, it started again and ran just fine. A check engine light did come on, giving error code P0205 and U0002-88 when scanned. I believe the latter code is a stored code from a previous issue. No warning lights were on immediately prior to the incident. This is the second time it has happened in the span of about 4 months. The mechanic was not able to diagnose the cause after the first occurrence. After the second occurrence, the local Jeep dealer was contacted; they were not aware of any such issues and recommended adding fuel injector cleaner and changing the spark plugs/getting a tune up. The dealer did not inspect the car. The next day the check engine light went off, though the code may be stored in the car-??s memory.
The first time it happened, I was driving on the highway going 70 when all of a sudden the transmission jumped into neutral, which caused me to jump several lanes to get off the highway to avoid being hit by several cars. I was scared to death!! It has has happened several times after that..There are no warning lights that comes on, it just goes from drive to neutral on its own. I-??ve taken it to a transmission shop and was told there was nothing wrong with the transmission but there is definitely a problem and a safety hazard for sure!! after looking online, there-??s definitely an issue with the 2014 Jeep Grand Cherokees, this is extremely dangerous.
Was driving and vehicle overheated and in seconds my motor locked up right in the middle of an intersection tried to reach out to the dealership I bout it from. They sold and the old owner had everything never got back to me still to this day no one has helped me just found out about you guys so I am still here paying on a vehicle that's motor locked up on me! I have not been able to get anyone to look at the vehicle at this point I've ruined my credit and am about to let the Lender come and get it. This is the last stop for me!
NHTSA recall # 23V-411 (FCA#66A) was performed, but did not fix the issue with lost power. Even though the recall "fix" didn't work, FCA said that the proper fix wasn't covered, because the vehicle isn't under warranty. According to the dealership, the tone wheel needs replaced, and they said FCA should cover the cost.
Noted hesitation while merging into traffic from expressway on ramp, Jeep reving up with loss of power observed. Jeep stayed in 5th gear on the expressway then leaving work at the end of the day hesitation turning onto the road from the parkinglot with hard forward jerking, shift between gears. Check engine light came on noted recalls this morning with the same type of problem that I am currently experiencing.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated driving approximately 65 MPH, the vehicle stalled and independently shifted into neutral(N). The contact stated that she was able to steer the vehicle off the roadway. The contact stated that she was able to stop the vehicle and shift into park(P) however, the vehicle was not able to shift into drive(D). The contact made numerous attempts to restart the vehicle and was able to drive the vehicle; however, the failure reoccurred and was now a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.
I need help! Please! My car is under the X78 Extended Ecodiesel Warranty. The Government (EPA) sued FCA back in 2019 for making these cars with over 14 illegal deletes, like Volkswagen. Instead of making them buy the cars back, they let them say they would make all repairs related to this huge list of components. I-??ve had nothing but problems the past almost 2 years. My jeep was at one dealership a full year. Now it-??s at another dealership in Ennis Texas for about 59 days now.. My jeep went into limp in mode in front of an 18- wheeler on interstate 45, I was almost killed. I was so afraid! I sent a letter requesting they contact the manufacturer as they have said so on the paperwork. I-??ve gone to get my car 4 tiles and it-??s still not repaired. I get a text message on Saturday telling me my Jeep is fixed and ready" I-??m not getting into that vehicle again, my daughter is having nightmares, she-??s asked me please don-??t drive that car again! I-??ve attempted to pick this car up 4 times, it-??s not fixed! Same code from 10/04 initial drop off. The same codes came back on 11/9 after they said they-??ve replaced the PCM and Mass Air Flow sensor and other parts"
On multiple occasions while driving, I have felt my transmission slip, reducing the speed of the vehicle and at a stand still, made a pounding noise when switching into gear, and at times I hear a click. I have reported this to Bob Boyd Lancaster (place of purchase) on the first occasion and I was told it was typical for this vehicle to behave that way because it has 12 (or 8) gears. After my transmission slipped again while driving I brought the vehicle in and was informed that it could not be duplicated. I experienced another transmission slip and took it to Jeff Wyler (closer travel). When I returned home I noticed transmission fluid in my garage and reported it. They indicated that I had a bad seal - pending repair - long delay in warranty coverage response (Ford dealership warranty), and now awaiting parts. Days later I experienced another transmission slip and this time I was able to record it on video (unable to upload on this submission) and sent this to the Jeff Wyler. The Ford Warranty only wants to replace the seal and 1 quart of transmission fluid, and not fix the problem or cover the recommended services indicated by the dealership.
Two open recalls on the vehicle (6/9/22 and 6/8/23) that have no repair available. 1. Both recalls can result in immediate and unexpected loss of vehicle power and "cause a vehicle to crash without prior warning" 2. DMV (CA Registered) will not issue current registration tags or paperwork due to recalls being incomplete. 3. Vehicle has had multiple issued related Diesel Engine, including entering into limp mode unexpectedly and incomplete diesel exhaust regeneration which has made it unsafe to drive at highway speeds. I have attempted to call the dealership every month and each time they have no solution as the manufacturer has not released a repair.
We were trying to pull onto the highway and it wouldn't move and started making a godawful sound. We got it towed to a dealership who looked at it and said that the splines for the driveshaft between the transfer case and front differential were shot and also between the transfer case and the transmission. I found where this has been an issue with the Jeep Cherokees, but wondering if it a problem also with the Grand Cherokees.
My JGC 2014. I was on a 5 lane interstate in the far left lane when my car started decelerating at a speed of 64mph. As I was merging into the left emergency lane it switched into neutral gear. I then proceeded to stop and put the Jeep into park and turn it off. Prior to this incident my check engine light had just illuminated a month prior and I ran a diagnostic computer test and it returned stating it was an EVAP problem. I haven-??t had any systems. So I was waiting on my first check to get it taking care of (meaning no gas smell in the cabin, no fuel leaks under vehicle, no bad gas mileage). So the police came to my rescue and helped me pull the emergency neutral pull in the middle console in order to get it off closer to the median so I wouldn-??t get hit until I could get a tow. Well it wouldn-??t turn over again. It sounded like I had a fuel pump problem but when I went to turn it on but not over I heard my fuel pump cut on. So no problems there! So my battery started running low in voltage so I charged it with a battery pack and it got around 13 v and I unplugged it. It-??s a 14 v battery. Well I got my vehicle turned in the off position the emergency neutral gear unlocked and then my windshield wipers started and the car was not on. I heard clicking in the fuse part under the hood so I found that fuse and pulled it. I think took a fuse checker and checked every fuse in my box they all had fire. On my dash it started saying system brake suspension and the check engine light was off. So I checked it with the computer diagnostic tester and it said a code of all U-??s which were the ECU and the TCM and the gear shifter which was the only P.O. code. So we took my gear shift off and cleaned it and hooked it back up. It was nasty. And it would slap again but not show on my dashboard. So I reset my battery and nothing. I am so upset about this. I-??ve worked on every vehicle I-??ve owned and this is mind boggling. Everything is up to date and seems fine
traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes, but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.
The left bank intake camshaft and roller rockers have failed. It has cause the check engine light to come on and go off reading a misfire in cylinder 2. After costly repairs to coil packs and plugs, Chrysler is now going to replace with a cost of $1,900. This is the same issue in the 2013 Jeep that Chrysler extended the warranty on and won-??t do it now on this year model.
Vehicle shifts into neutral when driving down the road and then dies. There is no rhyme or reason to it. Sometimes it does it everyday, sometimes it doesn't do it for 6 days. Seems to happen within 3 to 7 miles of driving the vehicle. Took to Jeep dealer to see if they could figure it out. Over a month later and $1000 Jeep dealer replaced the PCM Pin (?) and checked wiring. Picked up the Jeep and 6 days later on way home from work it shifts into neutral going 58 mph down the road and stalls. 30 mins before it would start back up and allow me to drive it. Never any check engine light on, never and noises or chugging, the vehicle does this with no warning and after 5 to 30 minutes will start back up like nothing happened.
My 2014 jeep cheroke limited stopped working without any prior warning. I was driving on the highway with my company children. I was going at a speed of 65 miles per hour, when it began to fail in a life, first I noticed the air conditioning stopped working, then I slowed down and stopped accelerating, I noticed that the speed changes suddenly began to change from Drive ( D) to neutral (N), and I got a picture on the dash saying I needed to check my transmission. So what I wanted was to get off the road because I was afraid that my three children were with me and I was afraid that something bad would happen, but the bad thing is that I couldn't stop, because there wasn't enough and safe space where I could stop the truck. and many cars came behind me. So I went about a half mile and was able to get off the road. It was when my truck stopped hard and put itself in Neutral (N) and didn't want to go any further. The air conditioning did not want to work either. When I got off and checked it, I noticed that my truck had oil in the back. So all I thought of was calling my husband and he went to the place where we were to pick us up. The weirdest thing that happened to me was that I never had any warning on the dash before until it started to go bad that day. My husband had checked the truck out because I was going out of state. He always did the corresponding checkups and oil changes because that is the truck that we used for my children and I. The next day we returned for the truck and took it in a trailer to the mechanic to find out what had happened and he said that the transmission did not work, that that happens in these 2014 trucks. My question is what can I do? I want to fix my truck because it's the one I take my kids to school in but I'm afraid it's going to break down again. I began to investigate further and saw that I am not the only one to whom this has happened. Even a co-worker of my husband's went through the same situation as me.
Jeep shifts into neutral while driving and Jeep also loses power while driving on the highway! The check engine light would come on and then go off, and stay off. Transmission or Engine possibly.
The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
A D V E R T I S E M E N T S
- Rosenberg, TX, USA