Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.


really awful
Crashes / Fires:
10 / 4
Injuries / Deaths:
4 / 0
Average Mileage:
9,635 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee engine problems

engine problem

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2014 Jeep Grand Cherokee Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #28

Aug 022014

Grand Cherokee 8-cyl

  • 1,461 miles


Our vehicle completely lost all power while traveling in heavy traffic in the left hand lane of a major four lane highway at ~75 miles per hour putting us in a very dangerous situation due to the difficulty maneuvering (loss of steering and brakes) the vehicle across three lanes to the right side emergency lane. Several different tow trucks had to be called causing us to be left sitting for hours on a hazardous interstate. The vehicle was never able to be restarted until it had been at the dealership several hours. The consumer experienced an identical failure on August 16,2014 updated 09/10/14

- Macon, GA, USA

problem #27

Apr 172014

Grand Cherokee 6-cyl Diesel

  • 899 miles
The def injector for the 2014 Jeep Grand Cherokee ecodiesel is located underneath the vehicle behind the rear wheels. It is very brittle and sensitive and if a rock or splashing water from the tire hits the injector it will break. The Jeep will then give only 200 miles to the driver and then won't start. This severely affects the confidence of long distance travel of the driver. There is no skid plate or protective panel to mitigate this issue except it breaking and getting it fixed under warranty. Even with the optional off road packages does it not get a protective panel.

- Olathe, KS, USA

problem #26

Jul 212014

Grand Cherokee 6-cyl

  • 690 miles
1) driving ~ 45 mph. 2) parking/crash detection sensor on the front driver side makes audible noise for 2 seconds, then noise ceases - this parking/crash detection issue was reported to the dealership 3 days prior. 3) all consoles go blank, to include speedometer (which is digital), temperature, navigation, etc. (driver & center consoles) - hands free phone call linked within the vehicle disconnects midway through call at this time as well. 4) engine appears operational, but seems to be in a lower gear and acceleration is problematic, brakes are sluggish. 5) electrical system in the vehicle reboots while driving ~10 seconds later, displaying multiple warning messages (check engine light, low battery voltage, no ABS, suspension system, etc.). 6) pulled the car over at the first safe location ~1/4 mile. 7) vehicle would not go into park, applied emergency brake and turned vehicle off. 8) restarted vehicle, check engine and low battery voltage light remains on, but vehicle appears stable enough to drive ~2 miles home.

- Leesburg, VA, USA

problem #25

Jun 102014

Grand Cherokee 6-cyl Diesel

  • 8,000 miles


While driving up a grade at 50 mph, vehicle began to shake/shudder/vibrate. I had to tramp the accelerator to engage the transmission to work through the situation. This has happened at least a dozen times. Dealer has not been able to replicate the condition. The catalytic converter is being replaced on 7/16. I do not know if this is the cause of the problem.

- Greensburg, PA, USA

problem #24

Sep 022013

Grand Cherokee

  • 876 miles
Whole panel goes blank lose all info for driving brakes seem abnormal does not brake easy. Navigation instrument panels go blank and freeze also car shifter from auto drive to super while driving. 3rd attempt to fix replaced whole cluster but still have the same problem my wife will not drive car anymore due to fear of safety and have children only 5000 miles on it and we cannot drive anymore very unsafe. Lemon law should go into effect asap.

- Stoneham, MA, USA

problem #23

May 302014

Grand Cherokee 6-cyl

  • 10 miles
As of yesterday I have had my 2014 Grand Cherokee for 1 year. I bought it with 6 miles on it brand new. Since then I have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running RPM's must be doing further damage to the power train. There is no smooth shifting from 1-2-3 nor is there from 3-2-1. getting on and off the highway is always interesting. Trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. You are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. Getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the RPM's are way in the red, since the transmission will not downshift properly. Again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. Well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. Very frustrated with he car, Jeep and the dealer due to their lack of support. This is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. I now have about 10,000 miles and still like from day one I am having all the same transmission problems.

- Worcester, MA, USA

problem #22

May 212014

Grand Cherokee 6-cyl

  • 1,757 miles


Brand new Jeep Grand Cherokee (less than 1800 miles). Discovered oil and grease in the inside of the front rims. Took vehicle to dealership and was told that the cv joints on both of the front axles had failed. Advised by dealership that it would not be too safe to drive because of possible freeze/seizure of the axles. Turned vehicle in for warranty repair. Found online (including this site) that this is common on new vehicles from 2014 production dates. Vehicle is now scheduled to get replacement parts approximately on 5/30, but no guarantees. Notified Jeep (Chrysler llc) of the issue and opened an internal complaint case.

- Danville, CA, USA

problem #21

Mar 272014

Grand Cherokee 4WD 6-cyl

  • 2,000 miles
On 3/27/14, my brand new 2014 Jeep Grand Cherokee spontaneously burst into flames and almost got in my face. After smelling and seeing smoke, I pulled over into a dirt parking lot at a business and the dashboard of my new vehicle burst into flames, after I heard a "woosh." A lady from the local business came running out of the business with a fire extinguisher and I was able to shoot it into the holes that were once the heat vents to kill the flames. The dash was buckled, the windshield blackened, the gauges melted, the roof lining gone, the visors melted, and the inside covered with CO2 and smoke damage. I suffered smoke and CO2 inhalation and my clothes were ruined, but I am lucky to be alive! the dealer refuses to help me....updated 09-10-2014 updated 11/7/2014

- Lords Valley, PA, USA

problem #20

Jan 152014

Grand Cherokee 6-cyl Diesel

  • 2,000 miles
While driving uphill, in wet or rainy conditions, the new Jeep diesel 3.0L engine starts to hesitate, this causes the vehicle to vibrate severely. The first occurrence was at 40mph, after taking it to the dealership they reflashed the tcm which I believe changed the shift points in the transmission, while driving home the same problem occurred, this time at 45mph. I took the Jeep back to the dealership where they reflashed the PCM, when driving home the same problem occurred, this time at 50mph. This engine hesitation causes severe vibration, I am worried that if the engine cuts out at this speed, it will cause a serious accident. I have video footage of this occurring.

- Kailua, HI, USA

problem #19

Nov 192013

Grand Cherokee 6-cyl

  • 1,063 miles
Evts inoperative, no blue light. Took to dealership and found wire to evts emergency button severed, possibly shorted. Repaired wires, did not correct condition. Replaced with new evts, condition repaired successfully. At same time also had recall N58 performed, reprogram instrument cluster ABS / al. Then at 4040 miles oil change due light came on and had the first oil change done. The check engine light came on a very short time after that and back to the dealership at 4654 miles. Said it was a defective oil pressure sensor, sensor was replaced, cleared codes and found no additional problems. Now at about 12000 miles the oil change due light never came on, but took the car in for an oil change anyway. Now the check engine light along with a low oil pressure light came on, car did not want to shift or speed up, got off the road and had car towed to dealership waiting to be repaired again.

- Murrieta, CA, USA

problem #18

Mar 062014

Grand Cherokee

  • miles


Our Jeep Grand Cherokee has been has been having electrical problems. Several different electrical problems occur after which the check engine light will illuminate. Of these electrical problems the dangerous ones include: Headlights shutting off, dashboard completely shutting, and vehicle shut off while in motion. We have had the following replace in our vehicle: Burnt wires in our engine harness, faulty solenoid, alternator, PCM, and ABS module. The issue still occurs. Purchasing the vehicle in Dec we've brought the vehicle back into the dealership for service 3-4 times. While we haven't filed for lemon law yet, Jeep promised us that they would take a look at replacing our vehicle after a number of problem. Their answer to us was to wait to see if the issue occurred again. While we may file for lemon law, we feel that it will be important that we report these issues as they are experienced by other consumers on forums across the internet.

- Somerset, NJ, USA

problem #17

Feb 092014

Grand Cherokee 6-cyl

  • 1,260 miles
Check engine light came on, took to service garage. Diagnosed with ck dtc's-P0302 #2 cylinder misfire. Service department claims they road tested -issue cleared. I picked up the vehicle, drove approximately 5 miles with same issue. I called dealer, they said to continue to drive the vehicle for a week or so, and see if it fixes itself.

- Maumee, OH, USA

problem #16

Feb 092014

Grand Cherokee

  • 800 miles
The contact owns a 2014 Jeep Grand Cherokee tdi. The contact stated that while driving 20 mph, the vehicle stalled and all of the warning lamps illuminated. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800.

- San Francisco , CA, USA

problem #15

Oct 092013

Grand Cherokee 4WD 6-cyl

  • 1,231 miles
2014 Jeep Grand Cherokee. Consumer writes in regards to acceleration problems. The consumer immediately noticed upon receipt of the vehicle, that it did not drive smoothly and lacked power during acceleration. However, she felt it was due to lack of familiarity with the vehicle. The performance of the vehicle deteriorated to a point where a problem was evident. Frequently, not all the time, the vehicle was very sluggish to accelerate and occasionally not respond at all for about ten seconds as the RPM's went up. It felt as the though, she was forcing the gas by pressing on the accelerator pedal, but the gas was blocked from flowing, or the vehicle was stuck in a low gear and not up-shifting. Also, the check engine light illuminated, with only 1,231 miles. The consumer had to return to the dealer, several more times, due to the check engine light illuminating.

- Beach Haven, NJ, USA

problem #14

Nov 112013

Grand Cherokee

  • 400 miles
Soon after taking possession of this vehicle (9/27/13) I noticed that now and again (4/5 times) there would be a hesitation from the automatic transmission when shifting to the next higher gear when accelerating to highway speed. It was so subtle that I filed it under "nothing is perfect", but would keep score. Don't be misled by the low mileage above. That is my new normal. A head and neck injury in 2001 followed by a long overdue diagnosis of severe ptsd by the va left me practically a "house hermit" and driving anywhere involving distance requires hiring a driver. This vehicle was nothing more than my being able to have access to the woods with a 911 button attached to keep the P/a in check. What happened to me was that from a stop sign I turned onto the main highway and was accelerating to 55 when at about 50 the transmission hung, this time it would not release to the next gear, the engine began to struggle until it almost stalled. As unexpectedly as it had hung the transmission shifted, the engine immediately recovered ""with a roar"" and off we went. (extra RPM's, ? computer/fuel pump saw no problem) I'm sure that in those seconds my speed dropped 20 mph's with no "warning", such as brake lights had someone been behind me. Had this occurred entering a busy belt-way, interstate, etc., you can imagine the possible may-hem. Did some research, got an appointment for service at the dealership and was told (as expected from research) their computer saw no abnormalities and showed me a blank piece of paper to prove it. Asked them to sign a piece of paper saying my drivetrain was "just wonderful" and reaffirming that Chrysler had never heard of any problems just in case I or others wound up dead or maimed from "no problems". I now have a "moral problem" sitting in my driveway and not out in the middle of the woods.

- Norwood, NY, USA

problem #13

Aug 022013

Grand Cherokee

  • 10,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the instrument panel failed to illuminate. The contact also stated that the vehicle erroneously started. The vehicle was being diagnosed. The manufacturer was contacted about the failure. The failure mileage was 10,000.

- Baldwin, MO, USA

problem #12

Nov 282013

Grand Cherokee 6-cyl

  • 1,300 miles
I was driving on the highway about 65 mph. The wipers came on and the radio stopped. This happened on three other occasions. Upon exiting the freeway and utilizing the brakes, the entire vehicle electronics flashed then the vehicle lost all power and stalled into blackness. I was able to safely stop the vehicle and restart.

- Pooler, GA, USA

problem #11

Oct 312013

Grand Cherokee 6-cyl

  • 7,000 miles
Shortly after starting vehicle and driving at approx 10 mph, check engine light came on. 30 seconds later check engine light started flashing and misfire was felt, car began to shudder. I pulled over, turned off and restarted, again flashing check engine light and shuddering. Vehicle was towed to dealer, who also felt misfire on cold start next am and codes confirmed misfires in multiple cylinders. Dealer inspected engine but found no issues. Next day, car operated normally. Approximately 1-2 weeks later, on starting vehicle entire instrument cluster lit up, with check air bag warning and lights indicated ABS failure and ecs off. Car drove, but I subsequently realized speedometer did not work, it was very frightening to drive on highway without knowing my speed. After restarting check engine light remained on, but vehicle functioned normally. Was going to bring back to dealer, but check engine light went off after about 6 drives. These issues are very worrisome and I feel uncomfortable every time I start the ignition.

- Tacoma, WA, USA

problem #10

Mar 292013

Grand Cherokee

  • miles
Continuously exhibiting persistent progressively worsening life-threatening transmission and electrical failures. Transmission sticks in low gear and will not upshift, transmission stalls, push gas pedal to the floor and nothing happens, almost hit numerous times, gears jerk, rpms rev up and speed increases when applying brakes, will not slow down then bounces to a stop, interior lights short out, doors do not lock, electronic chirping sound from engine even when off, touchscreen/radio/climate controls do not work, total of 45 different defects, continuous since day purchased, sent 2 written notices to Chrysler, has been 8 months and no one will help, increasingly fearful for safety. Total of 43 days in shop and 14 attempts to repair same serious safety defects and conditions.

- Luray, VA, USA

problem #9

Oct 262013

Grand Cherokee 6-cyl

  • 2,020 miles
The driver pulled the automobile into a driveway on a downhill slope. The driver shut the vehicle off using the push button start/stop. The driver returned to the vehicle 10 minutes later, with a passenger in the front seat. The driver started the vehicle (foot on brake as required) using push button start/stop. The driver engaged the transmission into reverse using the shifting lever (with foot still on brake as is required by the brake transmission shift interlock (BTSI) system). When engaged in reverse, the engine revved to a high level, and the car traveled in reverse up the hill (driveway), through the street, and into a ditch. Side and front airbags deployed. Driver believes they never took foot off the brake, and the braking was not sufficient to overcome torque of the engine/transmission. Vehicle damage includes air bag deployment, cabin roof liner detachment, three bent wheels, minor damage to muffler, minor body damage. Dealer checked electronics/instrument recordings and noted nothing unusual appearing, and had no knowledge of similar problems.

- St. Clairsville, OH, USA

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