The contact owns a 2014 Jeep Grand Cherokee. While driving 10 mph, the brake pedal was depressed, but the vehicle failed to respond. The vehicle slid and crashed into the passenger side corner panel of a 2009 Chevrolet truck. There were no injuries. The air bags did not deploy. There were no warning indicators illuminated. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, sensor, and alternator needed to be replaced. The repairs were completed. The local dealer was not contacted. The manufacturer was notified and opened case number: 33977852. The manufacturer stated that they would not repair the vehicle because it was taken to an independent mechanic. The failure mileage was approximately 39,000. The VIN was not available.

- Annapolis, MD, USA

The contact owned a 2014 Jeep Grand Cherokee. While driving 30 mph, the vehicle was involved in a crash. The contact stated that the front passenger side tire detached from the vehicle and the contact struck a ditch on the side of the road. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and spine. Medical attention was required. The vehicle was destroyed and towed. The dealer and manufacturer were not made aware of the failure. The vehicle was included in NHTSA campaign number: 16V529000 (power train), but the parts were unavailable prior to the crash. The failure mileage was 48,000. The consumer stated that the tire was not the cause of the accident but that the tire off at the tow yard.

- Easthampton, MA, USA

I was coming to a gradual stop at a traffic light on a local road when the active head restraint seemingly deployed. I was not in a collision and there was no reason for it to deploy. Upon examining the mechanism it was not triggered, rather it failed because the plastic clips that held onto the latch had broken off internally causing the headrest to hit me violently in the back of the head. This could have been far worse had I not been almost at a complete stop.

- East Moriches, NY, USA

Head rest drivers side deployed while car parked in garage no movement at all

- Danbury, CT, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 35 mph, a loud noise occurred. The contact noticed that the passenger headrest air bag deployed without warning. The vehicle was taken to rydell Chrysler dealer (700 san fernando rd, san fernando, ca 91340, phone (866) 733-3506) where it was diagnosed that an electrical concern headrest restraint did not lock into place, and the front passenger seat headrest restraint needed to be replaced. The vehicle was repaired. In addition, while driving 65 mph, the engine warning indicator illuminated. The vehicle was taken to rydell Chrysler where it was diagnosed that the engine failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

- Pacoima, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the front passenger seat belt failed to retract properly when buckled to secure the passenger. The seat belt was loosely connected when locked into the buckle. The dealer (colonial South Chrysler Jeep and Dodge, 42 state rd, dartmouth, MA 02747, (508) 984-1900) indicated that the vehicle would need to be scheduled for diagnostic testing and repair. The dealer and the manufacturer indicated that the vehicle was excluded from NHTSA campaign number: 14V643000 (seat belts, air bags). The contact was uncertain if the vehicle would be repaired by a dealer. The failure mileage was not available.

- Dartmouth, MA, USA

Driver's headrest airbag deployed when we were not in the car, and the car has not been in an accident. Chrysler was contacted and did a private investigation which led them to believe that the incident was not due to manufacturing responsibility. This incident happened some time in early April - we noticed it around April 14th. I have contacted them 6 times since then and they refuse to explain why the airbag deployed, or offer assistance in repairing it.

- Beavercreek, OH, USA

Was involved in an accident and my air bags did not deploy, in which I sustained a head injury. The vehicle was in motion on a city street driving forward.

- Worcester, MA, USA

The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was stationary, the air bag indicator illuminated. Lee summit Dodge Chrysler Jeep Ram (1051 SE oldham parkway, lee summit, Missouri 64081) was made aware of the failure and replaced an unknown wire in the vehicle, but the failure recurred. The vehicle was diagnosed a second time as needing the wiring harness replaced under the driver's seat. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was 36,300.

- Lee Summit, MO, USA

The contact owned a 2014 Jeep Grand Cherokee. While driving 45 mph, the contact swerved to avoid a deer. In the process, the contact's vehicle clipped the deer. The vehicle left the roadway, landed in a ditch, and flipped and rolled over. None of the air bags deployed. The driver of the vehicle (the contact's husband)sustained injuries to the face and head. The contact (seated in the front seat) sustained injuries to the back that required medical attention. The contact was unaware if a police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 60,000.

- Franklin, NC, USA

Leather dash coming unglued with the adhesive Jeep used to adhere the leather dash to the plastic underneath causing visibility issues along with a safety issues that can block defrost vent along with airbag interference.

- Hutto, TX, USA

The contact owned a 2014 Jeep Grand Cherokee. While driving approximately 62 mph, a large tractor trailer merged into the contact's lane and crashed into the contact's vehicle. The contact's vehicle rolled over three times. The air bags failed to deploy. The vehicle was towed and destroyed. A police report was filed. The contact received injuries to the upper body, which required medical attention. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,978.

- Leesville, SC, USA

Thursday evening my husband was backing out of our garage at our house. When he got to the street (a residential road) he put the car into drive and that's when the driver's headrest deployed (separated from the plastic piece like an airbag, headrest restraint activation thing) hitting my husband in the back of the head forcefully. He did not hit anything or run over anything while backing out. No other airbag deployed in the car, just that one. He pulled back into the garage and told me what happened. We got on Chrysler's mopar website to see if there were any recalls regarding that part. There were no current recalls on our vehicle and we were up-to-date with all the recalls on our vehicle. We contacted Chrysler several times and got nowhere with them, but the first representative we talked to did give us a case number. They are basically saying it is out of their hands and in the dealerships. We then contacted the dealership where we purchased and service our Jeep. They told us to have it towed there and they will inspect the problem. Even if they fix the part or reset the airbag thing, I am still scared to drive my car to and from work and Transport my child.

- Kearney, MO, USA

It broke and it hit my wife in the head, need to be repleced and programed to replace it the dealer wants $570 dls

- Riverside, CA, USA

Bad accident side and front no airbags deployment

- Patchogue, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle accelerated while the brake pedal was depressed. As a result, the contact rear ended another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to the dealer. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000. Updated 04/05/17

- Webster, MA, USA

Fca refuses to do open recalls they claim vehicle was in Missouri with 69K miles on it. Vehicle is a 1 owner Chrysler capital lease return with 29K miles used and seviced in California only. 5 open recalls

- Santa Rosa, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 16V240000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not provided. The contact had not experienced a failure. Parts distribution disconnect.

- Stampford, CT, USA

The airbag indicator light is on. I took it to adel Chrysler dealer to investigate. The said "44846 open in orc module need to replace orc module" I investigated and discovered Chrysler recall P67 for 2014 Jeep Grand Cherokee. However, when I contacted Chrysler, they said my VIN number was not included in the recall. My car has the exact same problem as the recall describes yet it is not included in the recall!! I think it should be included and that Chrysler should replace the orc module at no charge. While Chrysler did offer to give me the part free, I would still have to pay labor $150. I think it should be done free. So I am filing this complaint. Meanwhile my airbags won't deploy until this is fixed. The NHTSA campaign number: 14V643000

- Adel, IA, USA

Takata, on April 15, 2016 I had a head on collision with a 2004 Ford pick up truck on state highway 28 in seneca SC the Jeep was totally destroyed and I suffered multiple serious bodily injuries. The airbags did not deploy. If the airbags had deployed it would not have concluded in broken ribs, broken hand, multiple cuts and bruises and the loss of 90 % of my site. Even the state trooper said he had never witnessed such a travesty.

- Walhalla, SC, USA