Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,245 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2014 Jeep Grand Cherokee Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #5

May 302014

Grand Cherokee

  • 8,000 miles


On a recent long trip (500 miles each way) a computer malfunction popped up while driving. The vehicle's phone called for service, followed by the airbag light and seat belt indicator went off. I pulled into a Jeep dealer right before closing and the told me the issue was in the airbag control module somewhere but it couldn't be fixed easily and that the parts were on back-order. The car is drive-able but the airbag system is inoperative. I have since spoken to the dealer in my home-state and confirmed this is a common problem popping up on the 2014 model year Grand Cherokee and that even replacing the module was a guess at best as to what the problem was. So long story short I have a brand new vehicle with less than 10,000 miles with a malfunctioning/inoperative airbag system that the dealership says may or may not be fixable.

- New York, NY, USA

problem #4

May 012014

Grand Cherokee

  • 24 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the rear drivers side seat belt latch would not lock and secure the passenger. The vehicle was taken to the dealer, who diagnosed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24.

- San Leandro, CA, USA

problem #3

May 232014

Grand Cherokee

  • 9,032 miles
Traveling at highway speed numerous warning messages and warning chimes started to go off. Created distractions to driving and it appears that air bag and seat belts stopped functioning intermittently. Cruise control also failed. Vehicle already serviced on all prior recalls two months ago. These issues are new starting on 5/23/2014. Dealer appt is scheduled for 5/26/2014. In past, also reported issues with transmission shifting and HVAC. Not a well tested vehicle. Far too many dangerous issues with vehicle. Hope NHTSA can investigate issues.

- Wildwood, MO, USA

problem #2

May 202014

Grand Cherokee 8-cyl

  • 10,000 miles
While starting up my Jeep Grand Cherokee the air bag warning light came on with a system failure and that it needed service. About 2 minutes after that my drivers seat belt light came on telling me it was not latched (though it was) and it needed service. Then about 30 sec later the acc/fec system failed and a warning came on. When I took it to Chrysler fairoaks Dodge in chantilly that night they looked at it the next day and told me a module was bad (orc filter?) that controlled the airbags and everything else was effected because of that. Trouble is there is no part in stock for repair and they want to keep my car for weeks while waiting. )I bet Jeep is still making new cars with the part so why no part for my car? anyway, I was at Jeep to pick up a rental since it would be so long and another Jeep Grand Cherokee 2014 pulled in with the exact same problem. Very odd I thought and worth reporting. Maybe Chrysler is hiding something here and more is wrong with their Grand Cherokee that they own up to. (especially since the part is in such short supply which is odd) perhaps a recall may be in order.

- Herndon, VA, USA

problem #1

Apr 202014

Grand Cherokee 6-cyl

  • 14,000 miles
While traveling home from a family vacation at about 40 mph my seat belt light started flashing saying that the driver and passenger air seat belt was not engaged along with the lights and dinging alarm saying that the air bag is in need of service, this has not gone off and the dinging is constant. I called and set up an appointment at the dealership and waited 4 hours for them to tell me that they did not have parts needed to repair the issue that it was on back order (at least 1 1/2 weeks) but would not be providing a rental car since the car was still drive able and that they would call when the part was in. I am very upset because I am in the automotive industry and know that this is a safety concern/ risk. I have also been experiencing issues with my transmission. I regret making this purchase.

- Birmingham, AL, USA

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