The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- West Minster, CO, USA

I backed up to a parking stall and shifted transmission in what I thought was park. But the transmission was still in reverse. When I was exiting the car, it started to move backwards. I hit the brake pedal, but the car hit a post. There was some damage to the rear bumper.

- Carpentersville, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 35 mph, the vehicle independently engaged the sport feature and revved rapidly. The vehicle accelerated rapidly as if it were in overdrive. The failure recurred intermittently. The vehicle was taken to the dealer where it could not be diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70.....updated 08/29/16 updated 08/30/16.

- Clayton, NC, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked in the driveway, it rolled backwards. The failure recurred twice. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 6,290. Parts distribution disconnect.

- Staten Island, NY, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving at any speed, the gear shifter downshifted by itself without warning. The vehicle was pulled over and the engine was restarted. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 10,000.

- Townsend, GA, USA

In addition to the unsafe electronic gear shifter, which has no actual fix, this care has had repeated problems with stagnation in shifting gears and is very rough and unpredictable in its shift pattern and engine RPM. We had this car in once already for this issue and after a "software" update the shifting problems have worsened. Very unhappy with the safety implications of this entire transmission and shifting system.

- West Des Moines, IA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the gear shifter stick was placed in the park position, the vehicle rolled away. The failure recurred intermittently. The contact received a notification of NHTSA campaign number: 16V240000 (power train) however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 17,000. Parts distribution disconnect.

- Lincoln Park, NJ, USA

Shift lever design does not properly allow selection of gears, I.e. park vs. Reverse vs. Drive. Have experienced situations where improper gear was selected, leading to unanticipated vehicle movement. Vehicle has been inadvertently in reverse, when thought to be in park, button was pushed to stop engine, but kept on running; started to exit and vehicle almost crashed into garage door. Indicator lights are not always visible due to steering wheel, blocking view of dash, and/or bright ambient light. Problem of gear selection is especially critical when maneuvering a travel trailer, as this vehicle is occasionally used for towing, and hitching and/or parking of trailer is a back and forth process. Have recall notice (no. 16V-240), but supposedly the fix is not yet available. News reports indicate that solution will be to add audible warnings? that doesn't fix the problem; better be loud and distinctive, like "hey stupid, you're not in park!". solution should be to return to a traditional mechanical shifter with definite positions for each gear. Current arrangement is too much like push buttons or touch screen.

- Gouldsboro, PA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was in park, it began to reverse without warning. The failure recurred. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 16V240000 (power train). The approximate failure mileage was 523.

- Huntington Beach, CA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle was taken in for recall repairs associated with NHTSA campaign number: 16V240000 (power train); however, the safety remedy was not completed. The contact was informed by the dealer that the component for the recall was not going to be repaired, and they would repair the vehicle to disable starting if there were any doors ajar. The contact did not feel safe driving the vehicle. The manufacturer was notified of the failure and no further repairs were made. The failure mileage was 21,434.

- Alexandria, VA, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 10 mph, the vehicle shifted into a lower gear independently. The failure was intermittent. The vehicle was taken to be diagnosed, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 13,600. Updated 09/22/16

- Gilbert, AZ, USA

The contact owns a 2015 Jeep Grand Cherokee. When the contact parked and exited the vehicle, it rolled forward over the contact's left foot. The contact was driven to the hospital with a fractured foot and stayed there overnight. The contact received a recall notice regarding the shifter not engaging in gear and to be careful while parking. The vehicle was not repaired. The manufacturer was notified. The NHTSA campaign number was unknown. The approximate failure mileage was 6,200.

- Ft Kent, ME, USA

The design of the automatic transmission gear shifter can lead to incorrect gear selection. Many times I have switched from D to R only to be stuck in neutral or gone all the way to P. vice versa, on switching from P to D the car may go to N because the joystick was not held quite long enough. The "notches" that indicate the gear selection via tactile feedback to the driver are very subtle and can be easily misinterpreted or miscounted.

- Houston, TX, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the gear shift button failed to place the vehicle completely into the park position. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train), but the part was unavailable for a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- El Dorado Hills, CA, USA

When placing the car into park, thought it had gone into park when in fact the car was in neutral. As I went to leave the car, it started to roll a bit. Luckily, I was able to jump back in the seat and stop the car. The display light on the shifter, depending on the light is difficult to see as well as the shifter itself being hard to tell what gear you are in because of its position. This is a major safety issue. I am soon to have a baby and I am very concerned about this and want to turn this car back in before something serious happens! Chrysler needs to let folks turn cars back in and walk away before more injuries occur. I do not want to continue my lease on this car. I make my payments every month on a car I thought was safe and this one surely is not!

- Newark, DE, USA

Automatic transmission gear selector is confusing and slow. Several times when making a "K" U turn which requires quickly selecting and shifting between drive and reverse, I was mistakenly in neutral and the time delay caused my car to be sitting in traffic for too long a period while I fussed with the shifter to get the car into the proper gear in order to move. Cars were fast approaching but narrowly avoided a collision.

- Edison, NJ, USA

I also had problems with the monostable electronic (E-shift) gearshift. As I came to a stop to get my mail, I shifted my gearshift to park. However it jumped back to reverse, and as I opened the door and stepped out, it was already rolling backwards onto the street. The door slammed me down and the front left tire rolled over my knees causing a dislocated shoulder and some knee abrasions. My niece and daughter were in the car as it rolled away onto the street. Thankfully there were no cars on the street, but my daughter had to jump into the driver seat to stop the car. My neighbor called 911 and the ambulance, paramedics, firefighters, and police came. I was sent to the er because of these injuries. I also have all of this captured through my dashboard camera and have a police report. I was well aware of the recall notice I received in the mail, but because the design of this gearshift, it is inevitable that more and more injuries are occurring. Just one week later when this incident occurred, anton yelchin died because of this defect. There needs to be a lawsuit and proper compensation for these injuries.

- Baldwin Park, CA, USA

After placing my vehicle in park on a flat surface parking lot and got out of my vehicle it started to roll back striking another car. It caused minimal damage to the rear bumper which costed me $200 to replace. I notified the dealt who stated its was user error at the time. Now I'm starting to see and hear about other customers complaining about the same problem, so I know for sure it wasn't user error. This issue continues to happen as I have to double clutch it twice for it to read parked. I pay to much a month for a vehicle that could cause death, injury or addition damages that's unacceptable.

- Upper Marlboro, MD, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving various speeds, the shifter would erroneously shift out of gear and a hum was present coming from the transmission. Also, the display panel changed from drive and displayed a straight line. The vehicle began to hesitate and reduce speed. After stopping and switching the shifter back to drive, the vehicle operated normally. The vehicle was taken to the dealer where it was diagnosed that there was erratic transmission failure. The PCM, tcm, reh, and ipc were all reprogrammed. After retrieving the vehicle and driving, the vehicle would not accelerate on demand. The manufacturer was not notified of the failure. The failure mileage was 700. Updated 08/10/16 consumer stated information stated is true incident occurred approximately 5 times after attempt was repaired updated 6/12/18

- Orlando, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. At times, when the gear shift was placed in park, the vehicle reversed without warning. In order to stop the vehicle, the brake pedal had to be depressed and the vehicle placed in park or even turned off completely. The failure recurred. The failure mileage was 30,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.

- Novi, MI, USA