Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.


really awful
Crashes / Fires:
67 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
9,863 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Grand Cherokee Owner Comments (Page 9 of 10)

« Read the previous 20 complaints

problem #32

Oct 132015

Grand Cherokee

  • 14,677 miles


The operator was attempting to enter the vehicle while it was running and in park. As the operator attempted to enter the vehicle he placed his left hand on the top of the driver's side door and his right hand on the steering wheel. The vehicle transmission engaged and the vehicle started to move in reverse. A witness stated that the vehicle "took off like a rocket". the witness estimated that the vehicle traveled approximately 15 feet in a second. The operator was struck by the vehicle and suffered serious injuries. The vehicle traversed several lanes of travel, struck a curb, which changed its direction of travel. The vehicle then traversed several more lanes of travel and struck another vehicle with sufficient force to cause it to "jump" the curb...updated 05/02/16

- Cheshire, CT, USA

problem #31

Oct 222015

Grand Cherokee

  • 9,000 miles
On 10/22/2015, I parked my Jeep Grand Cherokee with engine running and exited the vehicle.the shifter was placed in park prior to my exit. About 30 seconds later, I discovered my Jeep crashed into an occupied apartment. The Jeep had rolled backwards, unattended, across a parking lot until it struck the building causing damage to the structure. No injuries. Sevierille police report filed 2015030090.

- North Fort Myers, FL, USA

problem #30

Sep 302015

Grand Cherokee

  • 1,100 miles
The contact owns a 2015 Jeep Grand Cherokee. While driving 50 mph, the vehicle's sensor stopped the vehicle without warning. In addition, the contact stated that the transmission made a banging noise. The vehicle was taken to a dealer to be repaired, but the issue was not corrected. The manufacturer was made aware of the issue. The failure mileage was 1,100.

- Lake Worth, FL, USA

problem #29

Nov 172015

Grand Cherokee

  • 5,500 miles


Transmission seems to hesitate when I initially start driving (as if it is struggling with the gear) then it jumps. Gear also appears to be at #5 when I am under 40mph. Does not feel right and just recently started doing this. Only has 5500 miles on it. Then it seems at times that the front headlights flicker while driving when it is dark out.

- Taylor, MI, USA

problem #28

Oct 302015

Grand Cherokee

  • 850 miles
At 2:30 pm on October 30th 2015 I parked in a commercial lot. I left the vehicle to go into a store, when I came out of the store I realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When I came out of the 2nd store I saw my car had engaged into drive and moved over 50 feet across the parting lot and hit another vehicle. When I got to my car I found it running and in "drive". this all happened without anyone in the car. The car basically "ran away" without anyone in the vehicle.

- Brighton, MI, USA

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problem #27

Sep 142015

Grand Cherokee

  • 250 miles
While in "park" and idling, the vehicle rolled forward and struck objects 20 yards away causing $1500 worth of damage to the right front bumper. My wife parked the car and had exited the vehicle, when after a about 30 seconds, it rolled forward and struck headstones in a cemetery. The car still indicated it was in "park" when my son rentered the vehicle...updated 05/02/16

- Leonardtown, MD, USA

problem #26

Oct 292015

Grand Cherokee

  • 11,500 miles


2015 Grand Cherokee - 6 cyl - transmission propblem- multiple occasions of hard & loud shifting in low gears - stuck in low gear - loss of power - poor mpg - check engine light on indicating trans. Errors - dealer has repaired / patched software 3 times and problems continue...

- Emerald Hills, CA, USA

problem #25

Jan 012015

Grand Cherokee

  • 40 miles
The owns a 2015 Jeep Grand Cherokee. While driving approximately 25 mph, the vehicle was upshifted and downshifted and jerked violently. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that there was a design flaw with the transmission and it needed to be reprogrammed. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 40.

- Darien, CT, USA

problem #24

Oct 032015

Grand Cherokee

  • 5,300 miles
Leased car on 9/4/2015. Someone at dealership had been driving it so it had 4800 miles when I got it. On 10/3/2015, got in car, started engine, shifted car into drive and it revved but didn't move. Service parking brake light came on. I hadn't touched the parking brake. Turned car off and on again. Same wouldn't shift into gear, then got "service transmission" message and check engine light. Repeated turning car on and off several times, shifting. No response. Turned car on, put in reverse. Heard a loud thunk and the car moved backward. Put in drive, heard a loud thunk again, and car moved sluggishly forward. Limped home, car not responding as normal to pressure of gas pedal, praying I got there without the car dying. Called service at 8 a.M. at 9:30 a.M., went to leave house to take car to dealership. Backed down the driveway, put car in drive, no response. I thought I had gone down my driveway in reverse, but it must have just rolled down since we live on a hill. I turned car off and on again, put car in reverse. Loud thunk, like the bottom was falling out of car, and car lurched into reverse. Shifted to drive, another thunk and lurch. Pulled car to side of street and called chrylser roadside assistance for tow. Waited 5 hours for tow truck which came from another state. Really?! car is now at dealership, got call today 10/6 that the valve body on the transmission needs to be replaced and that it is a 7-10 day wait because the part is backordered. (after reading all these complaints, I now know why). I've paid two months lease on the vehicle, have been able to drive it for 3 weeks, and 500 miles. Current mileage is approximately 5300.

- Middletown, NJ, USA

problem #23

May 202015

Grand Cherokee

  • 3,600 miles
After coming to complete stop (at a gas pump), put transmission into park, I stepped out of vehicle, within 10 seconds the vehicle began to slowly rolling backwards. My vehicle struck another vehicle causing damage to both vehicles. Now being more aware of this incident, I am very careful to assure both gear indicators- shift knob and display on dash- display "P", and check vehicle physical position for movement. I have noticed there is both a lag to change display and not a positive indication of the park position when changing gear.

- Westford, MA, USA

problem #22

Aug 252015

Grand Cherokee

  • 4,513 miles


The contact owns a 2015 Jeep Grand Cherokee. While parked with the engine off, the vehicle moved independently and crashed into the garage door at the contact's residence. There were no warning indicators illuminated. The vehicle was taken to the dealer where it could not be diagnosed. The vehicle was not repaired. There were no injuries. A police report was not filed. The manufacturer was notified of the failure. The failure mileage was 4,513......updated 02/10/16

- Alton, IL, USA

problem #21

Aug 222015

Grand Cherokee

  • 9,000 miles
I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when I fell to the ground and the left front tire of the vehicle ran over my pelvic area. I am positive that the car was in park at the time it started to roll away.

- Commerce Twp, MI, USA

problem #20

Mar 192015

Grand Cherokee

  • miles
Our new 2015 Jeep Grand Cherokee limited shifted out of park with the engine running while parked at the end of the driveway. My wife had stopped the vehicle, applied the brakes and shifted the vehicle into park. She left the engine running and exited the vehicle while leaving the door open. After she walked away from the vehicle it started moving forward along the driveway towards the attached garage of our house. She chased after the car after it started to slowly roll away and she caught up to the car and tried to get in, but could not fully get in. All she could get in was her right foot to step on the brake and as she was holding onto the steering wheel as the car was still moving. Trying to get in further, her left foot and whole left leg buckled underneath and behind her and she could not then use her left foot to hoist herself into the car. So she grabbed the shift thinking she had to put it back into park but could not see to confirm and also tried to push the ignition 'off' button but the car was still running even though she pushed the off button as her right foot was still on the brake. After the vehicle finally stopped she then she fell back onto the ground trying to recover her lost footing (left foot and leg) and then rolled over to get back up on her feet and then sat in the car to check that it was in park again (the engine was still running). She then shut off the vehicle and with intense pain hobbled to the house screaming in pain while calling out to me. After she was later admitted to the hospital emergency room, had X-rays and a ct scan it was confirmed that her left knee injury and leg pain was due to a fractured knee from this incident...updated 05/02/16

- Saylorsburg, PA, USA

problem #19

Dec 122014

Grand Cherokee

  • 200 miles
On December 5, 2014, I accepted delivery of a new 2015 model year Jeep Grand Cherokee overland 4X4, equipped with an 8-speed paddle-shift automatic transmission and "keyless enter ?N go.? on December 12, 2014, I was travelling with a friend. When we reached our destination, I pulled to the side of the paved street, placed the vehicle in ?park, ? pressed the ?on off? button to shutoff the engine, and exited the vehicle through the driver?S door. The passenger had exited the front passenger door, and was coming around the rear of the vehicle. (it should be noted that neither I nor my passenger had to ?unlock? our doors to exit the vehicle, confirming I had placed the vehicle in ?park.") as she approached the left rear of the vehicle, she remarked that I had not shut the vehicle off. As I replied, "yes, I did, ? I noticed exhaust coming from the vehicle?S tailpipe. I returned to the driver?S door, opened the door, reached in and pressed the ?on off? button 2-3 times; the vehicle would not shut off. As I was pressing the ?on off? button I believe I heard the engine ?rev? and the vehicle began travelling in reverse. I was caught between the open driver?S door and the vehicle and drug along. I reached in and grabbed the steering wheel in an attempt to pull myself in and gain control of the vehicle. I was unable, and finally let go of the wheel and dropped into the middle of an intersection. As the vehicle proceeded across the intersection it backed into a wooden fence where it came to rest, idling. A responding sheriff?S deputy arrived on the scene, and he told me he was unable to place the vehicle into ?park." I sustained soft tissue injuries to my leg(s).....updated 04/25/16

- Litchfield, MN, USA

problem #18

Aug 072015

Grand Cherokee

  • 56 miles
The contact owns a 2015 Jeep Grand Cherokee. After parking the vehicle and returning to it, it was discovered that the vehicle had shifted independently into reverse and crashed into another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 56.

- San Antonio, TX, USA

problem #17

Aug 242015

Grand Cherokee

  • 150 miles
After reversing out from a parking spot, I used the electronic shifter to put the vehicle in park (by nudging the shifter forward with foot on the brake) so I could quickly retrieve something from the ground; as soon as I exited the vehicle, I felt it pull away, apparently in drive (which would have required me to nudge the shifter backwards), and it rolled forward and struck a fence post before I was able to get back in and get my foot on the brake. This damaged the front bumper and trim, requiring repair by a body shop. The brand new vehicle was purchased only 9 days prior to the incident.

- Hanford, CA, USA

problem #16

Sep 182014

Grand Cherokee

  • 11,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While driving 5 mph, the shift lever failed without warning. The contact mentioned that if the brake was not engaged, the vehicle would roll away. The failure recurred multiple times. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,000.

- Palm Coast, FL, USA

problem #15

Dec 262014

Grand Cherokee

  • 2,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While parked, the vehicle unexpectedly rolled across a five lane street, crashed into a stop sign and an unoccupied parked vehicle. A police report was filed and no injuries were reported. The driver side of the vehicle sustained severe damages. The vehicle was taken to the dealer, but they could not duplicate the failure. The exterior damages were repaired. The manufacturer was notified of failure. The approximate failure mileage was 2,000.....updated 04/25/16

- Sioux Falls, SD, USA

problem #14

Jul 112015

Grand Cherokee

  • 89 miles
Pulling away from traffic light, transmission appeared to be stuck in either first or second gear, and would not shift to another gear. Attempting to accelerate (got up to 20mph) resulted in the engine over revving and the oil pressure to exceed 90 pounds. The check engine light did not come on. After turning off vehicle and letting it sit for approximately 30 minutes, drove the vehicle and everything appeared normal. Will be taking vehicle to dealer for diagnosis and repair.

- Wilmington, DE, USA

problem #13

Jul 032015

Grand Cherokee

  • 9,500 miles
The contact rented a 2015 Jeep Grand Cherokee. While the vehicle was parked on a slope, the vehicle shifted into drive without the brake pedal being depressed. The vehicle crashed into a metal post and the air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 9,500.

- Austin, TX, USA

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