CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
26,784 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee engine problems

engine problem

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2015 Jeep Grand Cherokee Owner Comments (Page 1 of 3)

problem #43

Jun 052023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The airbags did not deploy upon impact,

- New Orleans, LA, USA

problem #42

Feb 202022

Grand Cherokee

  • miles
When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

- Little Falls , MN, USA

problem #41

Nov 112022

Grand Cherokee

  • miles
Cruise Control, O2 SENSOR, Fuel/Propulsion System, BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond speed set very scary while driving next 30 minutes smell smoke next flames and smoke coming from underneath hood, open door flames and smoke can into jeep. Causing me to hit my head tryng to watch the fire and get out the truck and getting the two kids out the back the we ran then the exploded. The 911 button inside did not work! Now we can't sleep!

- Stem, NC, USA

problem #40

Jan 142022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

While in Starbucks drive through, my vehicle suddenly accelerated and hit the vehicle in front of me.

- Germantown, MD, USA

problem #39

Jul 062020

Grand Cherokee

  • 78,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

- Philadelphia, PA, USA

problem #38

Feb 182021

Grand Cherokee

  • 52,000 miles
It was freezing outside, but not icy on the road. Well lit. I was not in a rush. Car was in excellent shape up until then. I was going ~10 pmh down the inside parking garage driveway. Had to pull to the right due to car coming up partially on my side. Scratched the side wall. Once that happened, the car accelerated out of control. Brakes didn't react. Only way to stop the car before running into other cars or even people was steering the car into the wall front on. The car finally stopped, the wall broke down. The airbags didn't go off, the brake assistance system didn't kick in. Fortunately nobody was hurt, but could have easily happened. The car is a total loss. I was not under the influence of drugs and don't have a seizure disorder. Witnessed every single second fully awake and aware.

- Houston, TX, USA

problem #37

Dec 082019

Grand Cherokee

  • 81,217 miles

A D V E R T I S E M E N T S

Arrived home 10:15pm dry roads and weather. Backing Jeep into driveway and went to full throttle back to hit the garage structure and door. Shifted two drive to move out into the driveway and went to full throttle forward, across the street, through the swale into a vacant lot and hit the avista power transformer box knocking its off the base and pulling the 7,000 volt power cables out. Jeep then stopped and I backed it back into the driveway and stopped. Avista crew arrived and safed the transformer. Resulting damage was $3,007 to house and garage door, $16,275 damage to front/back/undercarriage on Jeep and about $4,880 to replace the avista transformer. Car rental now 60 days at $42 per day. Estimated total is now $26,682.

- Rathdrum, ID, USA

problem #36

Nov 292019

Grand Cherokee

  • 44,000 miles
I was easing our 2015 Jeep Grand Cherokee into a parking spot at a trail head parking lot with my foot on the brake pedal. I fully engaged the brake pedal to stop the vehicle, and the vehicle accelerated at full throttle over the top of a 2.5 ft by 2.5 ft cement block parking barrier. It dragged the cement block about 20-25 ft. I continued to press the brake and after about 40 ft, the vehicle came to a stop. I immediately turned the vehicle off. It was terrifying not to be in control of the vehicle. Fortunately, no one was injured. Damage to the vehicle is yet to be determined, but even if it is repaired, there is no way I would feel comfortable driving it again. This vehicle should be totaled and not resold to anyone else. I have been a loyal Jeep owner for over 20 years, but I am not sure I would purchase another one, especially now that I have researched the issue and realize that this is a rare but reoccurring problem with the Jeep Grand Cherokee for 20+ years.

- Durham, NH, USA

problem #35

Oct 222019

Grand Cherokee

  • 50,000 miles
Driving the vehicle speed over 60 miles it shakes and it trembles, and the sensor driving beers out of control

- Springfield, NJ, USA

problem #34

Sep 042019

Grand Cherokee

  • 29,450 miles
The check engine light came on and the vehicle's electronic throttle control systems was inoperable. Upon stopping and releasing the brake the vehicle lunges forward accelerating suddenly to 20 miles per hour. When place in reverse the vehicle and releasing the brake the vehicle lunges as well. Additionally, when the check engine light and electronic throttle control indicator light is on, after lunging, the vehicle will not allow you to accelerate beyond 30 to 40 mph after the initial lunge. I have had two incidents that have damaged my car. It only happens when the vehicle is in drive or reverse making it unsafe to operate.

- Chicago, IL, USA

problem #33

Sep 112019

Grand Cherokee

  • 41,900 miles

A D V E R T I S E M E N T S

Previously entered complaint regarding cold throttle/turbo lag of 3-5 seconds which is dangerous for pulling into traffic and almost causing accidents but this is not limited to cold vehicles. The lag is shorter but evident when warm. I have had several incidents of hitting the lag while trying to turn in an intersection and there is a "flat spot" lag of 2 -3 seconds. Pressing the gas pedal in stop and go traffic can cause a lag then surge forward. I have almost hit the car in front of me several times and had difficulty switching lanes because I get the nose of the vehicle turned into another lane then it does not move causing near collusions then surges forward. This is extremely dangerous and I am beginning to be frightened of driving this vehicle for even the shortest of times.

- Simi Valley, CA, USA

problem #32

Sep 052019

Grand Cherokee

  • 64,187 miles
Out of nowhere, my 2015 Jeep gc decelerated, all the lights on the dash came on and the following messages popped up: Auto park disabled, service electronic throttle control, and ended with service shifter. The truck would not accelerate in the middle of a highway. I took the vehicle to the dealer where they cannot seem to find the problem. The windshield wipers turned themselves on along with the check engine light and the hazards.

- Rancho Santa Margarita, CA, USA

problem #31

Sep 082019

Grand Cherokee

  • 49,500 miles
While traveling approximately 70 miles per hour (on a highway), on two occasions working 24 hours, the vehicle shifted from drive into neutral with no manipulation of the shifter. There was no warning of the impending loss of mechanical power to the drive wheels, and I was forced to coast to the shoulder of the road. No other systems (brakes or power steering as well as other electrical systems appeared to be affected. Once on the shoulder and completely stopped, I attempted to shift the vehicle back into drive, but was prompted 'shift not allowed - vehicle speed too high' despite the fact that the speedometer read 0 mph. Next, I pushed the start/stop button and the vehicle did not power down, but did allow me to shift into drive. The error has not replicated more than once per start up sequence (if it happens once while driving, pull over and restart, the error seems to not recur for the duration the vehicle is in motion for the rest of the trip). Oil pressure and temperature as well as transmission temperature were reported as within normal operating ranges. I checked the vehicles oil level which was within the 'safe' zone on the dipstick. The vehicle had over 1/2 a tank of gas. This issue is new to the unit, with over 16 months of operating the vehicle it has only occurred within the past 24 hours. The issue is not preceded by any notification, and no mil's were activated either before or after the failure to shift. It is worth noting the key fob is low on battery, but the issue occurs solely in motion. I will be visiting the dealer prior for troubleshooting prior to operating the vehicle again.

- Sugar Land, TX, USA

problem #30

Jul 042019

Grand Cherokee

  • 28,204 miles
Takata recall- while driving at speeds above 35 miles, it feels as if the vehicle slows down as if the gears changed and it requires more pressure to be applied to the gas accelerator for the vehicle to go the same speed. This has happened multiple times at speeds of approximately 35 and over.

- Rochester, NY, USA

problem #29

Jul 042019

Grand Cherokee

  • 33,270 miles
Received a service shifter message while going from park to drive on dash board display recently 3 times. I read online others have experienced this same issue.

- Brooklyn, NY, USA

problem #28

Jun 132019

Grand Cherokee 6-cyl

  • 27,700 miles
While driving in stop and go traffic I was stopped with my foot in the brake pedal the engine started revving into high rpms the car stated surging and the brakes wouldn't stop the car. I rear ended the vehicle in front of me.

- Belmar, NJ, USA

problem #27

Apr 192019

Grand Cherokee

  • 43,600 miles
Driving down an open road, suddenly the "brake now" warning starts beeping and brakes are automatically applied. This has happened several times with no vehicles, etc in front of the vehicle. Happened even after the recall was completed on it for the cruise control system.

- Clearfield, UT, USA

problem #26

Mar 052019

Grand Cherokee

  • 58,000 miles
Driving my Grand Cherokee on I-40 with cruise control set to 75, I entered a construction zone and applied the brakes to slow down. Instead of slowing down, the car accelerated up to about 90 mph. I was speeding in and out of traffic like a mad person and, luckily, I managed to keep my wife and I alive. Then the brakes were on the floor, I could not disconnect the cruise control, could not shift out of gear and could not turn the car off. After a period of time, we began a slight incline and the car slowed. Then I had control for a short time when the power steering went out; it came back on after about a minute. We were towed to the nearest dealer (70 miles) and the car remained there in order for Chrysler to send a team to investigate. After 4 weeks Chrysler informed me that there was no problem. Tell the truth, I competely expected them to not take blame for this. This was the most frightening thing that has ever happened to me - I thought for sure that we would be killed - weaving in and out of diesel trucks and construction zone. I took out barriers and traffic cones in my effort to save us. I had serious concerns about operating this vehicle again but my thought is that Chrysler probably fixed the problem without taking responsibility for it. I did discover that there is something you can do if you are in this predicament and I wish I had known about it before. If you hold in on the start button for a few seconds, the car will turn off. I had held in on the start button but, evidently, not for long enough. I hope that this message can get out to other Jeep owners and that this action could save lives.

- Lake Havasu City, AZ, USA

problem #25

Mar 052019

Grand Cherokee

  • 58,000 miles
Note: I entered an erroneous VIN number on my complaint a few minutes ago. My description of the problem was listed on that complaint.

- Lake Havasu City, AZ, USA

problem #24

Apr 112019

Grand Cherokee

  • 71,000 miles
The incident occurred on or about Thursday, April 10th 2019 at 12:10am. It involves the brakes of the vehicle not being able to stop the vehicle at low speeds. The entire incident was captured on a high-quality front-facing dashboard camera with audio, video, and gps. There were no injuries. Description of the incident is as follows: While I was on the interstate 10 West freeway in redlands, ca, I maneuvered to the most right lane on the highway in preparation to approach an exit less than 1 mile away (university ave.) due to lane closures (left lanes) at the time I was on the freeway, traffic was bumper-to-bumper and very low speed. While in the most right lane and still at very low speed, I engaged the adaptive cruise control feature on the vehicle. Within around 5 seconds of engaging the adaptive cruise control, the vehicle slowed down to a stop because of the vehicle in front of mine had stopped. At that point, the cruise control feature self-disengaged as normal. Only a few seconds later, the vehicle possibly abnormally vibrated. As the vehicle continued to creep forward in traffic as normal, I applied the brakes to stop, but the vehicle would not stop or slow down. As I nearly approached colliding with the vehicle ahead of me, I engaged the parking/emergency brake with my foot, and that did not seem to slow or stop the vehicle either. A second attempt to engage the parking brake did nothing as well. Within a few seconds, the car almost slowed to a stop due to rolling friction and a slight uphill grade in that portion of the freeway. I placed the vehicle in park at this time and restarted the car. After restarting, I was able to drive and brake properly the rest of my short journey home. This entire episode is captured on my dashboard camera, and it seems others on the internet have complained about this issue as well.

- Redlands, CA, USA

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