Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.


really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
11,694 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Grand Cherokee Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #24

Jan 062016

Grand Cherokee

  • 250,000 miles


Car going forward slowly....attempting to park car.... placed shift lever towards park, all the way forward...pushed the ignition button.(to shut off ignition). Opened drivers door to get out & found car moving backwards, engine still running.....applied brake, stopped car, no damage....found shift lever indicator to be in reverse & engine still running.... thinking back I have had other times when I had thought car ign. Was off but was not........I have duplicated this condition, on purpose, several times, sense then, in an empty parking lot........engine will not shut off unless car is in park......transmission will not go into park, ,, but reverse, ,,,if car is moving very slightly forward making ignition button useless. No solid feeling from shift lever that the car is in park...........this is my 4th Jeep grand cher. All with consule shift, & over 150,000 on each with no such problems.

- Commack, NY, USA

problem #23

Sep 072015

Grand Cherokee

  • 7,000 miles
I left my car idling, on a flat surface in a parking lot to run into a bank atm. The gear shifter did not lock into park even though I pushed it all the way forward to the park position. The vehicle rolled into a parked car. The total damage sustained by the other car was $2100, and $1000 on my Jeep gc. This shifter is not very intuitive, it is a newer electronic shifter and is not gated as most are. It does not give the driver good feel or feedback that the car is in the appropriate gear. This has been a problem from day one. If I had been pointed to the street this could have caused a major accident. This is a very dangerous situation! I brought it to the dealer to look at and they said there was no issue. Clearly there is an issue. I now see the nhsta is looking into more than 300 incidents of this rollaway issue. There are probably many many more since most people have not reported it. I have a big monetary issue this has cost, my insurance has gone up 70% as they think I was negligent and it needs to be addressed by Jeep/Chrysler/Fiat. Please feel free to call me to inquire further into the issue I am having. I have notified Jeep customer service and am taking the car in again on 2/22 for them to inspect. Thanks, glenn shepard 201-221-6994

- New Providence, NJ, USA

problem #22

Feb 012016

Grand Cherokee

  • 200 miles
The gear shift does not lock into place. More than once have I assumed I was in park and was not. This caused the vehicle to roll slightly. My daughter purchased the same vehicle and has had the same problem with the gear shift. I have owned Jeep since 1995 and love them. However, this is obviously and engineering error that needs to be corrected.

- East Meadow, NY, USA

problem #21

Feb 092016

Grand Cherokee

  • 3,800 miles


Two hours after arriving home, I was awaken to find my brand new 2015 Jeep Grand Cherokee on fire, while stationary and parked near my home. A fireman stated that it appears to be related to the engine. I recently purchased the vehicle in October 2015, replacing my 2005 Grand Cherokee. Less than four months old, the car has less than 4,000 miles and has not had any problems. After googling potential causes, I discovered others have had this problem with thi same model, as recent as January 2016! this is gravely concerning and should result in further investigation.

- Chicago, IL, USA

problem #20

Feb 182015

Grand Cherokee

  • 100 miles
2015 Jeep Grand Cherokee shifter is unsafe. Many times over the last year I have mistakenly put the car in reverse instead of park. This is very easy to do. The automatic shifter has no detents, but is an electric switch. When the vehicle goes into reverse, the engine remains running, and it is possible to exit the vehicle thinking it is in park. When this happens the car will roll backward at a very high rate of speed. Something needs to be done to correct this very unsafe condition. It is very easy to think you have it in park when it is actually in reverse.

- Park City, UT, USA

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problem #19

Feb 012015

Grand Cherokee

  • miles
This has happened at least three time in five months. I thought the electronic gear selector was in park but was in some other gear. It is difficult to see what gear the selector is in. Fortunalely nothing seriously has happened so far. The car has drifted or rolled but I have been albe to stop it before it hit something or someone.

- Northampton, PA, USA

problem #18

Feb 092016

Grand Cherokee

  • 3,000 miles


The shifter is confusing and functions terribly. In several instances I ended up in reverse instead of park when attempting to park the vehicle and nearly ran into other vehicles and/or pedestrians as a result.

- Glen Cove, NY, USA

problem #17

Jan 162016

Grand Cherokee

  • miles
Forward collision warning (fcw) with mitigation. 2015 Jeep Grand Cherokee is equipped fcw system. In service date of 10/21/15 with current milage just of 5,000. Since delivery the fcw system has never flashed a brake warning or attempted to to stop vehicle in what would be considered a panic stop situation. Have adjusted to far or near and system does nothing. Took vehicle to Jeep dealer on 1/11/16 for diagnosis and repair. Dealer ran computer diagnostics. Dealer diagnosed no problem and told me to call Jeep because they could not help me. I opened a case with Jeep as told. Jeep has taken the stance since the dealer found no computer issues they are correct and therefore the system must be operating properly. At wits end at this point. In talking to other Jeep owners and looking at Jeep own promotional videos this system should be giving constant warnings. Not one warning in 5000 miles. I am concerned that the system designed to help mitigate damage and injury will not work in the event of an accident. The system is designed to not to stop accidents or to allow driver to be careless, it is supposed to back up the driver. I feel that I am at risk for personal injury if system fails.

- Murrells Inlet, SC, USA

problem #16

Jan 202016

Grand Cherokee

  • 500 miles
Vehicle rolls forward while in park. Shift selector is in park and the vehicle rolls. Marked crash due to one instance where it rolled in to the house deck. No damage to either vehicle or deck other than minor scratches. This has happed several times and I have a video of the vehicle rolling while shift selector is in park.

- Anchorage, AK, USA

problem #15

Jan 202016

Grand Cherokee

  • miles
Switches out of gear, car will be in park and switch out and move on its own. This is the second time this has happened, it also happened at the dealer when I purchased the car and hit another car. The dealer said someone try to steal it, but now it has happened again.

- San Antonio, TX, USA

problem #14

Jan 082016

Grand Cherokee

  • 4,900 miles


I have a 2015 Jeep Grand Cherokee and it has rolled away twice in the 7 months that I have owned it. The first time happened when it was drove up onto a tow truck. After getting the vehicle on the truck the vehicle's engine was turned off and placed in park but the emergency brake was not set. The driver got out of the vehicle and was in the processes of attaching safety straps when the vehicle managed to roll off of the tow truck and down the drive way. It seemed odd that this occurred (witnessed by both my husband and I) and we blew off the entire incident thinking the tow truck driver did something wrong. That was until recently, when the second occurrence happened. My Jeep Grand Cherokee was parked on a small amount of ice/snow in the driveway. Prior to leaving the house, I went to the vehicle to place my 3 month old baby into his car seat and as I was doing such the vehicle just began to roll. The vehicle managed to roll about a foot as the driveway has no slope to it. There was no one else in the vehicle, the engine was not on, and it was placed in park. There were two other people outside of the vehicle whom also witness this event (one being a mechanic) which came over and could not believe what they just saw. After this occurred I contacted the local Jeep dealership's service department and was told that I needed to place the vehicle in park and it would not roll. I explained that both occurrences happened in park then she instructed me to get an appointment and they would look it over. Having said that I should note, our Jeep Grand Cherokee was picked up from the service department about two hours prior to the second incident and a "27 point peace of mind" inspection was performed. We will see what comes of the future appointment. I just hope and pray that this vehicle does not do this again, especially with my baby inside.

- Pueblo, CO, USA

problem #13

Nov 022015

Grand Cherokee

  • 1,570 miles
Driving at 38 mph on local street with four people in car on a sunny day when the back window just exploded. The back had not been opened in a week. The car is less than three months old with 1570 miles on it.

- Casa Grande, AZ, USA

problem #12

Oct 302015

Grand Cherokee

  • 850 miles
At 2:30 pm on October 30th 2015 I parked in a commercial lot. I left the vehicle to go into a store, when I came out of the store I realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When I came out of the 2nd store I saw my car had engaged into drive and moved over 50 feet across the parting lot and hit another vehicle. When I got to my car I found it running and in "drive". this all happened without anyone in the car. The car basically "ran away" without anyone in the vehicle.

- Brighton, MI, USA

problem #11

Oct 062015

Grand Cherokee

  • 7,000 miles
The 2015 Jeep Grand Cherokee limited comes with push button starting. With the car left running and the fob key taken away from the vehicle, the car continues to run for hours. If it is not locked, anyone can simply get in and drive it away to unlimited distances. If someone parks the car in a garage and forgets to turn it off, it will run for hours, fill the garage/house with carbon monoxide and has already been identified as the cause of 13 deaths in the us. The push button starting was a bad idea. The simple key, used for decades, allowed the car to be started, and when the key was shut off and removed, the car was shut down. Simple! in my opinion the push button starting was a bad idea and needs to be revised. If the fob key leaves the car, and the car is still running, the car alarm should go off, warning the driver that the car needs to be shut down first.

- Elberta, MI, USA

problem #10

Aug 222015

Grand Cherokee

  • 9,000 miles
I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when I fell to the ground and the left front tire of the vehicle ran over my pelvic area. I am positive that the car was in park at the time it started to roll away.

- Commerce Twp, MI, USA

problem #9

Sep 212014

Grand Cherokee

  • 1,685 miles
I was backing out the garage and ran over something. I put the car in park got out to check to see what it was, the car started rolling and hit the back of garage.

- Kansas City, MO, USA

problem #8

Sep 012015

Grand Cherokee

  • 4,964 miles
Driving down the highway no obstacles or anything around us and the sunroof exploded. It sounded like a gunshot. Pieces of glass started falling down on my wife and I. we drove it straight to the dealer. Lucky the vehicle had a sunscreen because large pieces started falling on the way. The service manager is checking to see if it is under warranty!

- Ester, AK, USA

problem #7

Aug 222015

Grand Cherokee

  • 1,100 miles
I parked my car in my driveway, left the car running. Did not engage the parking brake. I walked out of the car, into my house to pick up something and then returned to the driveway. My car was no longer in the driveway, but was now across the street and in my neighbors yard. It apparently rolled backwards while in park. I am very concerned that this may happen again and cause injury to someone. Please let me know how you want me to proceed. I obviously need a car for work and to carpool, but am not sure if I should continue to drive it.

- Atlanta, GA, USA

problem #6

Aug 152015

Grand Cherokee

  • 5,700 miles
On August 15th 2015, I brought my vehicle in for a recall that I received in the mail, on the letter it states it is for orc module, so I went into the dealership ray brandt Dodge, Jeep on westbank expressway to have my recall taken care of, well prior to bringing in my car I called them twice to make an appointment to have my car serviced, they informed me that I did not need to make an appointment just to bring the vehicle in for the recall. I brought that car in the Saturday of August 15th to be informed that I needed to make an appointment and they were backed up, I informed them that I had called twice to make sure I got my car taken care of and got this recall item taken care of, they could not service me and told me I had to make an appointment so I left with my car not being serviced and driving my vehicle with a known recall that I brought my car in for, on August 27th I had a car accident, ,my car is still not been serviced for this known recall code R05, and now I have had an accident in my car which has me shook since I know that there is a issue with my car. I am writing this complaint because I think it is horrible the way that dealership treated me and I could be in a different situation and not be able to write this complaint. I do not know if this will do or change anything but I thought it should be heard.

- New Orleans , LA, USA

problem #5

Mar 182015

Grand Cherokee

  • 3,000 miles
As the owner of a 2015 Jeep Grand Cherokee I find that the electronic shifter is a problem area. It is difficult to tell where the selector is without looking at the indicator. You think it is in drive and its in neutral, and you would be unable to make a move quickly in an accident situation (like the woman in the Mercedes ml hit by a train in NY). Worse you think it is in park and you want to get out with the engine still running, say to get the mail out of my mail box, only to find out it is reverse and starts to move as you go to get out. This has happened to me on several occasions. The 2016 is supposed to fix this, perhaps going back to the mechanical system which is definitive. That fix ought to be retrofitted to the 2014 and 2015 models. Other than this issue the 2015 diesel gc is one fantastic vehicle.

- Wareham, MA, USA

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