This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was receiving tire maintenance service, the contact was informed that all 20 lug nuts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed and determined that all 20 lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000.
- Williamstown, NJ, USA
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- Williamstown, NJ, USA